Location: Charlotte, NC
Salary: $60.00 USD Hourly - $64.00 USD Hourly
Description: Business Analyst - AI & Intelligent AutomationWe are not accepting C2C or 1099 arrangements.Location: Charlotte, NC (11625 N Community House Rd, Charlotte, NC)
Work Arrangement: Hybrid (3 days per week onsite)
Duration: 6-month contract with potential extension and conversion to full-time employment
About the RoleWe are seeking an experienced
Business Analyst - AI & Intelligent Automation to partner with business and technology teams in driving enterprise AI and automation initiatives. This role bridges the gap between business stakeholders and engineering teams by translating complex business challenges into scalable AI, GenAI, and intelligent automation solutions.
The ideal candidate will possess strong business analysis skills, experience working with AI technologies, and the ability to lead requirements gathering, solution design, testing, and implementation efforts within a highly regulated environment.
Responsibilities- Partner with business stakeholders and technology teams to identify, analyze, and deliver AI-driven and intelligent automation solutions that address complex business challenges.
- Translate business objectives and operational needs into detailed functional requirements, user stories, acceptance criteria, and technical specifications.
- Facilitate requirements gathering sessions, process discovery workshops, and stakeholder meetings.
- Manage and maintain product backlogs, prioritize work items, and support Agile delivery practices.
- Collaborate with engineering and data science teams to design and implement AI, GenAI, and Agentic AI solutions.
- Support the development and refinement of automation analysis and design methodologies, standards, tools, and best practices.
- Conduct process analysis and identify opportunities to improve efficiency through automation and intelligent workflows.
- Coordinate and support system integration testing (SIT), user acceptance testing (UAT), and production deployment activities.
- Deliver solution demonstrations, facilitate stakeholder reviews, and obtain business acceptance.
- Proactively identify risks, dependencies, bottlenecks, and implementation challenges, while recommending mitigation strategies.
- Ensure solutions comply with enterprise technology standards, security requirements, governance frameworks, and software development lifecycle (SDLC) processes.
- Provide strategic recommendations by leveraging design thinking, business analysis techniques, and data-driven insights.
- Collaborate with cross-functional teams to drive successful delivery of strategic initiatives and operational improvements.
- Partner closely with developers and technical teams to clarify requirements and ensure business objectives are met throughout the development lifecycle.
Required Qualifications- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field, or equivalent practical experience.
- Experience as a Business Analyst, Product Analyst, or related role supporting technology and/or AI initiatives.
- Strong understanding of Artificial Intelligence (AI), Generative AI (GenAI), Agentic AI, multi-agent systems, and orchestration frameworks.
- Experience translating business requirements into technical specifications for AI-enabled products and solutions.
- Experience partnering with software engineering teams throughout the software development lifecycle.
- Knowledge of Agile methodologies, product delivery frameworks, and enterprise software development processes.
- Experience gathering requirements, creating user stories, managing backlogs, and facilitating stakeholder engagement.
- Strong analytical, problem-solving, and communication skills with the ability to influence stakeholders across multiple organizational levels.
- Experience supporting testing, validation, and deployment activities for enterprise applications.
Preferred Qualifications- Experience designing or supporting Agentic AI and workflow automation solutions using tools such as LangChain, LangGraph, Google Agentspace, Microsoft Copilot Studio, or similar platforms.
- Familiarity with large language model (LLM) platforms such as OpenAI, Azure OpenAI, BloombergGPT, or equivalent AI technologies.
- Experience deploying AI/ML solutions within highly regulated industries such as financial services, healthcare, or insurance.
- Knowledge of process automation technologies, intelligent automation platforms, and digital transformation initiatives.
- Experience applying design thinking methodologies to solve complex business problems.
Preferred Skills- Requirements gathering and business process analysis
- AI Strategy and Use Case Assessment
- Intelligent Automation & Workflow Design
- Agentic AI and Multi-Agent Systems
- Agile / Scrum Methodologies
- Stakeholder Management
- Risk Assessment and Mitigation
- User Acceptance Testing (UAT)
- Product Demonstrations and Solution Adoption
- SDLC and Information Security Compliance
- Cross-functional Leadership and Collaboration
Position Title: Business Analyst - AI & Intelligent Automation
Location: Charlotte, NC (Hybrid - 3 Days Onsite)
Employment Type: Contract (6 Months with Extension/Conversion Potential)
Benefits FeaturedMedical, Dental , and Vision Insurance is offered to qualified candidates.
Medical, dental, and vision insurance are available to qualified candidates who meet eligibility requirements.
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