Location: Charlotte, NC
Salary: $60.00 USD Hourly - $64.00 USD Hourly
Description: Business Analyst - AI & Intelligent AutomationWe are not accepting C2C or 1099 arrangements.Location: Charlotte, NC (11625 N Community House Rd)
Work Arrangement: Hybrid - 3 days per week in office
Duration: 6-month contract with potential extension and possible conversion to full-time
About the RoleWe are seeking an experienced
Business Analyst - AI & Intelligent Automation to partner with business and technology teams in delivering innovative AI-driven solutions. This role will bridge business needs and technical implementation by translating complex processes into automation and AI opportunities, supporting the development and deployment of intelligent automation, generative AI, and agentic AI solutions within a regulated enterprise environment.
The ideal candidate combines strong business analysis expertise with a solid understanding of AI technologies, agile delivery practices, and stakeholder management.
Responsibilities- Partner with business stakeholders and technology teams to identify, analyze, and prioritize opportunities for intelligent automation and AI-enabled solutions.
- Serve as a liaison between business units and engineering teams, ensuring business requirements are accurately translated into technical specifications and user stories.
- Elicit, document, and refine business requirements, workflows, and process improvements for automation and AI initiatives.
- Create, maintain, and groom product backlogs to support successful solution delivery.
- Support the design and continuous improvement of automation and AI delivery methodologies, standards, tools, and governance processes.
- Collaborate with subject matter experts to understand current-state processes and define future-state solutions.
- Facilitate requirements workshops, stakeholder meetings, product demonstrations, and solution reviews.
- Coordinate and support testing activities, including system testing, user acceptance testing (UAT), and solution validation.
- Identify project risks, dependencies, and bottlenecks, and proactively communicate mitigation strategies to stakeholders.
- Ensure compliance with enterprise software development lifecycle (SDLC), security, risk, and governance standards.
- Analyze business challenges using critical thinking and design-thinking approaches to develop innovative, scalable solutions.
- Partner with business leaders, product owners, developers, and cross-functional teams to drive strategic initiatives and successful outcomes.
- Support decision-making related to product functionality, user experience, process optimization, and compliance requirements.
Minimum Qualifications- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field, or equivalent practical experience.
- Experience as a Business Analyst, Product Analyst, Business Systems Analyst, or similar role supporting technology initiatives.
- Strong understanding of Agile methodologies, product development lifecycles, and enterprise software delivery.
- Experience gathering requirements, writing user stories, managing backlogs, and supporting testing activities.
- Excellent analytical, problem-solving, communication, and stakeholder management skills.
Preferred Qualifications- Knowledge of Artificial Intelligence (AI), Generative AI, Agentic AI, multi-agent systems, and AI orchestration platforms.
- Experience partnering with engineering teams to design and implement AI-powered workflows and automation solutions.
- Hands-on exposure to technologies such as:
- LangChain
- LangGraph
- Google Agent Space
- Microsoft Copilot Studio
- OpenAI
- Azure OpenAI
- BloombergGPT
- Experience deploying AI and machine learning solutions within regulated or highly governed environments.
- Ability to translate business objectives into technical requirements and solution designs.
- Experience supporting intelligent automation, robotic process automation (RPA), or workflow transformation initiatives.
Preferred Skills- Business Analysis
- AI Strategy & Enablement
- Generative AI
- Agentic AI
- Process Automation
- Agile Delivery
- Product Backlog Management
- User Story Development
- Stakeholder Engagement
- Requirements Gathering
- User Acceptance Testing (UAT)
- Risk Management
- SDLC & Governance
- Change Management
Equal Opportunity StatementWe are committed to building a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity, or any other legally protected characteristic.
Location: Charlotte, North Carolina (Hybrid)
Employment Type: Contract (6 months, with potential extension and conversion)
Benefits FeaturedMedical, Dental , and Vision Insurance is offered to qualified candidates.
Medical, dental, and vision insurance are available to qualified candidates who meet eligibility requirements.
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