Desktop Support TechnicianPosition OverviewThe Desktop Support Technician provides on-site technical support to end users, ensuring reliable operation of hardware, software, and related IT systems. This role involves troubleshooting, maintenance, installation, and user assistance, all while delivering excellent customer service in a professional environment.
Key Responsibilities- Provide on-site support for desktops, laptops, printers, and peripheral devices.
- Troubleshoot hardware and software issues, including operating systems and common applications.
- Install, configure, and maintain IT equipment and software.
- Assist with basic network connectivity issues and ensure proper configurations.
- Perform routine system maintenance, updates, and equipment checks.
- Document and track support requests through a ticketing system.
- Collaborate with other IT team members to resolve more complex issues.
- Offer user training and guidance on IT-related topics.
- Maintain accurate inventory of IT equipment and supplies.
- Ensure adherence to organizational IT policies and procedures.
Required Skills- Desktop and end-user support
- Troubleshooting and problem resolution
- Customer service and communication
- Imaging and device setup
- Basic directory and account support
- General hardware and software maintenance
Preferred Qualifications- Strong knowledge of Windows and macOS environments.
- Familiarity with basic networking concepts and configurations.
- Excellent interpersonal and communication skills.
- Ability to work independently and within a team.
- Relevant certifications (e.g., A+, technical credentials) are a plus.
Job Type & LocationThis is a Contract position based out of Jeffersonville, OH.
Pay and BenefitsThe pay range for this position is $24.00 - $29.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace TypeThis is a fully onsite position in Jeffersonville,OH.
Application DeadlineThis position is anticipated to close on Feb 10, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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