Job Description ABOUT SINCH Sinch is pioneering the way the world communicates. More than 150,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.
Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.
At Sinch we "Dream Big", "Win Together", "Keep it simple", and "Make it Happen". These values are our foundation!
DESCRIPTION We're looking for a highly intelligent, adaptable, and fast-moving Digital Strategy Associate/Manager to support high-impact marketing initiatives across product launches, brand transitions, inbound strategy, and website excellence. You will be a key partner to the VP of Marketing - someone who can take direction, quickly turn it into action, and help move complex cross-functional projects forward with speed and clarity.
This is an ideal role for someone with 3-5 years of marketing, digital strategy, PMM support, or growth experience who loves solving problems, working with ambiguity, learning quickly, and using tools like AI to work smarter, not harder.
What You'll Own & Do Go-to-Market & Launch Support
- Support GTM strategy for new market launches, features, and product updates, working closely with PMM.
- Help build launch briefs, timelines, messaging alignment documents, and cross-team updates.
- Assist with cross-sell campaign planning across products and regions.
- Provide hands-on coordination for complex projects like website migrations, existing customer migration, product white-labeling
Cross-Functional Coordination
- Schedule, organize, and manage communication between Sales, Regions, Product, PMM, Web, and Growth.
- Prepare clear update summaries, action logs, and decision notes that keep projects moving.
- Act as a dependable operator who ensures nothing falls through the cracks.
Inbound Digital Strategy Support
- Assist with internal linking, navigation improvements, and wayfinding recommendations.
- Review and suggest improvements for meta titles, descriptions, and SERP previews.
- Support the VP of Marketing with inbound and SEO-related tasks using research, AI tools, and structured analysis.
- Provide QC and final pass for all non-editorial website page updates.
- Help maintain the website roadmap and track progress across teams.
- Assist in maintaining a cross-product digital roadmap that aligns different product experiences.
REQUIREMENTS - 3-5 years in marketing, digital strategy, product marketing, web operations, or growth.
- Strong problem-solver with excellent communication and fast learning ability.
- Comfortable working in an environment where priorities shift and speed matters.
- Able to synthesize information quickly and turn ambiguity into clear next steps.
- Strong sense of ownership - you get things done!
- Ability to use AI tools to accelerate research, auditing, writing, and task execution.
- Detail-oriented with strong instincts for quality and accuracy.
- Thrives in collaborative, cross-functional work.
OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.
We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: No matter who you are, we hope you find an exciting path forward - hopefully with us!
Benefits - STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.
- CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
- SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.
- TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
- PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support.
- WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters.
- MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.
Salary: The annual starting salary for this position is between $100,000 - $125,000. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications. This role will be accepting applications until February 10, 2026 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation.
Location: This is a remote role; however, candidates must reside near one of our hub locations for occasional in-person collaboration:
Atlanta, GA; Chicago, IL 
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