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Field Support Analyst || Los Angeles, CA (5 days onsite)

Los Angeles, CA, US • Posted 4 hours ago • Updated 4 hours ago

Contract Independent

No Travel Required

On-site

Depends on Experience

Fitment

Dice Job Match Score™

⭐ Evaluating experience...

Job Details

Skills

Active Directory
Incident Request Management
MS Intune
Ticketing Systems
MS Office Suite

Summary

Job Title: Field Support Analyst

Location: Los Angeles, CA (5 days onsite)

Duration: Long term contract

Interview process:

1^st round Technical Interview with Zensar Technologies

2^ndround Technical Interview with Client
3^rd round Cultural Interview with hiring manager
4^th round onsite Interview with office leader

Key Skills: Active Directory, Incident Request Management, MS Intune, Ticketing Systems, MS Office Suite

Required Qualifications:

Work comes in through a ticketing system
General desk top support
Hardware/software support
Desktop support helping a wide range of end users
Responding to tickets
Maintaining office technology
Front facing customer service
Level 1 & Level 2 software support enterprise level
Backend office MS Office Support
MS Intune
Active Directory
Remote management
Incident Request Management

Licenses/Certifications:
A+ certification is not required but a big plus

Years of Experience:
Bachelors degree with 5+ years
MS Intune, Ticketing Systems, MS Office Suite

Backend office MS Office Support
MS Intune
Active Directory
Remote management
Incident Request Management

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91140487
Position Id: 2086-26920-
Posted 4 hours ago

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