DUTIES AND RESPONSIBILITES:
Responsible for elicitation, analysis, and documentation of business requirements.
Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
Documents current business processes and models to define requirements and/or gaps.
Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
Analyze soft" system factors including roles, responsibilities, policy, culture, etc.
Evaluate the impact of potential software and process changes on the organization.
Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
Assist in the creation of the business case documentation.
Understanding of architectural consistency and usability standards.
Defines and develops user test cases and validates test results during testing.
Executes unit and functional test cases.
May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
Participates in associate meetings and communicates any concerns to management.
QUALIFICATIONS AND REQUIREMENTS:
Bachelor s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
Working knowledge of Confluence and JIRA.
Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
Minimum of 3-5 years business analysis or systems analysis experience is preferred.
Bonus: Sage X3 experience (ERP).
Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
Ability to organize and prioritize work.
Detail oriented, proactive, creative, and efficient
Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
Familiarity with application integration methods to include understanding of data mapping process.
Ability to effectively work both independently and collaboratively in a team environment
Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
Expertise in ERP solution selection and implementation is a plus
Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
Ability to work with all levels of associates
Ability to work with minimal supervision in a very dynamic environment
Ability to learn new systems and tools
Knowledge of software development life cycle methodologies, processes, and procedures.
Active listener
Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.
Job Title: IT Project Manager Project Lead
Location: Blythewood, SC
Duration: 12 Months
Daily Duties / Responsibilities:
Serves as Client IT project manager for assigned projects. For non-IT driven projects, role will serve as project manager for IT assigned deliverables.
- Manages assigned IT projects and coordinates with all stakeholders from inception to completion to achieve the desired outcome.
- Works with project team to identify and document project scope/charter, budget (where applicable), resources, project schedules including milestones and risks, and project deliverables.
- Establishes meeting cadence for each project to ensure projects remain on budget and on schedule.
- Maintains project team accountability through tracking budget, milestones, risk mitigation actions, issues, and task assignments. Escalates issues timely to applicable stakeholder(s).
- Collaborates with others to establish project meeting agendas and produces project team meeting notes including providing project status updates and reports to stakeholders.
- Closes out each project in a timely and orderly manner, with documentation of lessons learned and finalizing of essential project documentation.
- Maintains accurate master IT project list.
- Produces required IT project related presentation and supplemental materials for meetings including steering committee and strategic planning meetings.
- Work with IT Management and Client Project Management Office to develop, document, and codify the project planning, implementation, and management methodology for adoption by Client.
Required skills (rank in order of importance):
- 5+ years of Project Management experience.
- 3+ years project management experience in managing enterprise level IT projects.
- 3+ years of experience with budgeting
Preferred skills (rank in order of importance):
- Experience managing system modernization initiatives
- Experience working with State Agencies
- Experience collaborating with external vendors
- Active PMP Certification
- Experience with ServiceNow
Required Education:
A bachelor's degree in the business management, public administration, information technology, or other related field of study.
Additional Skills:
- Strong verbal communication and written skills with the ability to compose clear, concise reports, documents and correspondence.
- Thorough understanding of information technology concepts, terminology and standards
- Ability to establish and maintain effective working relationships
- Ability to effectively plan and organize work activities and prioritize task completion according to schedules and goals.
- Ability to lead and influence
- Ability to understand and clearly communicate complex projects
- Considerable diplomacy and tact exhibited in stressful situations
- Employee must develop and maintain knowledge of agency mission, goals and objectives
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