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ServiceNow Systems BA

Denver, CO, US • Posted 23 hours ago • Updated 2 hours ago

Contract W2

On-site

USD0 - USD0

Strategic Staffing Solutions

Fitment

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Job Details

Skills

ServiceNow
Systems
BA

Summary

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!

ServiceNow Systems BA
Location: Denver, CO (Hybrid schedule)
Duration: 12+ Months with opportunity to extend or convert
Role Type: W2 contract

Position Summary

The Business Analyst will support the SNAP-E program, a strategic initiative focused on advancing ServiceNow AI, automation, and digital workflow capabilities. This role will work closely with business stakeholders, ServiceNow platform teams, architects, developers, governance teams, and project leadership to gather requirements, document processes, define use cases, and drive successful project delivery.

Key Responsibilities

Lead requirements gathering workshops and stakeholder interviews.
Document business requirements, process flows, use cases, functional specifications, and user stories.
Analyze current-state and future-state business processes.
Partner with ServiceNow developers, architects, and governance teams to ensure requirements are clearly understood.
Facilitate backlog grooming, prioritization, and sprint planning activities.
Support implementation of AI, automation, and workflow solutions within the ServiceNow platform.
Coordinate User Acceptance Testing (UAT) activities and business validation.
Track project risks, dependencies, issues, and action items.
Support change management, adoption, and communication activities.
Maintain project documentation and knowledge transfer artifacts.

Required Qualifications

5+ years of Business Analyst experience supporting enterprise technology initiatives.
Strong experience with Agile and Scrum methodologies.
Expertise in business process analysis and requirements management.
Experience writing user stories and acceptance criteria.
Excellent communication, facilitation, and stakeholder management skills.
Strong analytical and problem-solving abilities.

Preferred Qualifications

Experience with ServiceNow platform initiatives.
Experience supporting AI, automation, or digital transformation programs.
CBAP, PMI-PBA, or equivalent Business Analysis certification.
Utility or energy industry experience preferred.

*Beware of scams. S3 never asks for money during its onboarding process

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: sssmi
Position Id: JOB-247407
Posted 23 hours ago

Company Info

About Strategic Staffing Solutions

Strategic Staffing Solutions (S³) is a woman-owned, global IT consulting and business services corporation that delivers staff augmentation, managed services, total workforce management programs and direct hire recruiting with industry expertise in financial services, energy and utilities, oil, healthcare and insurance, telecommunications and retail distribution. S³’s Consultants are placed with Customers through the U.S., Europe and the Americas. Founded in Detroit, MI in 1990, S³ has reported consistent growth and profit every year and carries zero debt.

S3 Diversity Statistics
S3 has a 50/50 split among male/female employees; 60% of S3 employees identify as non-white; S3 s leadership team are 50% women; S3 currently employs 73% military veterans, military spouses and military affiliates.

Staffing Industry Analysts CCWP Charter Partner
S3 is the only charter partner for Staffing Industry Analysts Certified Contingent Workforce Professional (CCWP) program- a one-of-a-kind accreditation program designed for all professionals managing corporate contingent staffing.

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