Site Reliability Engineer

We are looking for a Site Reliability Engineer who can strengthen the reliability, scalability, and visibility of our systems while modernizing how we monitor, manage, and support nearly 100 APIs. This role is ideal for someone who blends software engineering fundamentals with infrastructure awareness and has a strong passion for automation, observability, and incident prevention. The team is currently stretched thin, and we need someone who can make an immediate impact by reducing manual work, improving workflows, and enabling better insights across the organization.
Key Responsibilities
-Build and maintain dynamic, user-friendly dashboards for ~100 APIs using Dynatrace, App Insights, and related tools.
-Integrate Dynatrace with ServiceNow to streamline incident, problem, change, and asset management workflows.
-Fully automate manual processes within monitoring, reporting, and incident management using available tools.
-Improve system reliability by monitoring system health, identifying patterns, and preventing repeat incidents.
-Enhance the user experience of monitoring and support tools to reduce workflow time and increase adoption across business teams.
-Support the release train and collaborate closely with product support teams to ensure smooth deployments and stable environments.
-Provide clear, actionable reporting and make it easier for teams to access and interpret system data.
-Ensure all teams have appropriate access to Dynatrace and understand how to leverage it effectively.
Skills
dynatrace, app insights, servicenow
Top Skills Details
dynatrace,app insights,servicenow
Additional Skills & Qualifications
Pega PDC
Big Panda
Insurance experience is a plus
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Charlotte, NC.
Pay and Benefits
The pay range for this position is $85.00 - $85.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Charlotte,NC.
Application Deadline
This position is anticipated to close on Apr 7, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.