Program manager

New York, NY, US • Posted 13 hours ago • Updated 13 hours ago

Contract W2

Contract Independent

Contract Corp To Corp

On-site

$60 - $70/hr

Fitment

Dice Job Match Score™

🛠️ Calibrating flux capacitors...

Job Details

Skills

Problem solving

Summary

Role: Program manager

Address: New York, New York, United States Onsite

Primary Skill : Problem solving, Program Management, Project Management

Job Description :

Required Skills & Experience

4+ years of experience in program management.
Strong leadership and presentation skills, Good organizational, time, and team management skills.
Ability to communicate effectively in both technical and non-technical terms.
Expertise in reviewing technical documents, attention to detail.
Experience with partner-facing communication.
Experience with time-bound tasks such as meeting SLAs.
Enthusiastic about process improvements.Strong analytical and problem-solving skills.
Experience working in GSuite is a plus.

Good to Have:

Knowledge of Google AI / GenAI toolsTriage and review incoming customer resource requests for correctness and completeness.
Review, evaluate, and manage fulfillment requests in the internal Bug Management system.Author and share customer updates.
Triage changes to incoming requests and customer concerns based on documented runbook processes.
Track update metrics and drive engagement for stale requests.
Create new fulfillment bugs based on documented runbook processes.
Drive resolution of customer issues identified in fulfillment requests.
Collect metrics that cannot be automated following a well-documented process.
Generic SkillsDetail-oriented and able to successfully manage multiple stakeholders.Ability to navigate through ambiguity.Strong customer focus.
Technical acumen and sufficient experience necessary to understand infrastructure delivery requests.
Highly process-oriented.
Ability to work independently.Excellent written and verbal communication skills.

Thanks & Regards,

Pankaj Singh - Team Lead

CA-One Tech Cloud Inc. | CA-One.com | E- Verified Company

Email ID:

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: RTX1c3114
Position Id: 8928442
Posted 13 hours ago

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