Job Title: Jira Administrator (Automation, Scripting & Agentic AI)
Location: Remote (Candidate must be available in Mountain Time zone)
Contract/FullTime
Exp: 10+yrs
Key Responsibilities
Jira Platform Administration
Manage and evolve Jira Cloud configurations (projects, workflows, schemes, permissions, automation rules)
Ensure platform scalability, governance, and alignment with enterprise operating models
Workflow Design & Automation
Design and implement end-to-end workflows aligned to intake, triage, delivery, and reporting
Build advanced automations to reduce manual intervention and improve cycle time
Scripting & Integration
Develop and maintain scripts using tools such as:
ScriptRunner (Groovy)
REST APIs (Jira, GitHub, ServiceNow, etc.)
Enable integrations across toolchain (Jira GitHub, Jama, CRM, internal systems)
Agentic AI Enablement
Design and implement AI-assisted workflows and decision agents, including:
Intelligent triage assignment
Automated work classification and routing
Context-aware recommendations (priority, ownership, dependency mapping)
Partner with AI teams to operationalize agent-based automation within Jira workflows
Required Qualifications:
10+ years of experience as a Jira Administrator (Cloud preferred)
Deep expertise in:
Workflow configuration, schemes, and permissions
Jira Automation / Automation for Jira
Strong scripting experience:
Groovy (ScriptRunner), Python, or similar
REST API integrations
Experience with toolchain integrations (e.g., GitHub, CI/CD systems)
Proven ability to manage multi-team / multi-org Jira environments
Preferred Qualifications:
Experience implementing AI-driven workflow automation
Familiarity with:
Agentic AI concepts (autonomous agents, orchestration frameworks, LLM integration)
Prompt engineering or AI workflow design
Exposure to:
Large-scale software delivery environments (Agile / SAFe)
Enterprise data models and taxonomy design
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