Senior Business Analyst Enterprise Systems & Data Integration
Job Overview
The Iowa Department of Health and Human Services (HHS) is undertaking a major modernization initiative for its Medicaid and Integrated Eligibility Systems. The objective is to establish a governed enterprise integration and data foundation that enables faster policy and program changes, improves continuity of operations, reduces legacy system dependencies, and minimizes data reconciliation issues and manual workarounds.
As part of this initiative, HHS is establishing a modern cloud-based application and data platform, including a FedRAMP Moderate cloud foundation, data integration capabilities, application modernization strategy, mainframe assessment, product backlog, and program governance aligned with Centers for Medicare & Medicaid Services (CMS) requirements.
The Senior Business Analyst will work closely with business stakeholders, IT teams, system owners, developers, architects, and executive leadership to analyze business needs, define requirements, improve business processes, and support successful delivery of modernization initiatives.
Key Responsibilities
- Elicit, analyze, document, validate, and manage business and system requirements.
- Create and maintain user stories, acceptance criteria, functional requirements, design documentation, and process documentation.
- Define clear demo expectations and support product demonstrations and stakeholder reviews.
- Develop and maintain requirements traceability throughout the project lifecycle.
- Analyze existing business processes and identify opportunities for modernization, automation, and continuous improvement.
- Create process maps, workflows, business rules, and supporting documentation.
- Work closely with business owners, subject matter experts, system owners, developers, architects, and project teams to understand business needs and translate them into actionable requirements.
- Conduct research, gather data, analyze complex business problems, and recommend practical solutions.
- Analyze data to identify process gaps, system issues, reconciliation problems, and opportunities for improved efficiency.
- Evaluate alternative methods, procedures, and system solutions and provide recommendations to business and IT leadership.
- Support business case development, including cost/benefit analysis and risk/impact assessment.
- Facilitate requirements workshops, stakeholder meetings, working sessions, and group discussions.
- Manage stakeholder expectations, priorities, requirements changes, and project dependencies.
- Work within an Agile/Scrum delivery environment and support backlog refinement, sprint planning, demonstrations, and continuous improvement activities.
- Collaborate with cross-functional IT organizations to drive initiatives toward successful completion.
- Support testing activities by defining expected outcomes, reviewing test results, and validating that delivered functionality meets business requirements.
- Maintain project documentation and required governance artifacts in accordance with organizational standards.
- Identify opportunities to deliver business value, reduce costs, improve processes, and modernize legacy systems.
- Support enterprise-level initiatives involving application modernization, data integration, legacy systems, and cloud technologies.
- Communicate complex technical and business concepts clearly to executives, managers, technical teams, and non-technical stakeholders.
Required Qualifications
- 8+ years of experience working as a Business Analyst or Business Systems Analyst on large, complex IT systems.
- 8+ years of experience eliciting and documenting business and system requirements.
- 8+ years of experience creating user stories, acceptance criteria, functional requirements, and design documentation.
- 8+ years of experience working with SDLC processes and system development methodologies.
- 8+ years of experience managing stakeholder expectations, requirements, and priorities.
- 8+ years of experience working within formal project governance structures, methodologies, templates, and reporting processes.
- 8+ years of experience managing multiple tasks, projects, and competing priorities in cross-functional environments.
- 8+ years of experience with Microsoft development platforms and software.
- 6+ years of experience working in Agile/Scrum environments.
- 5+ years of experience with Application Lifecycle Management (ALM) tools such as:
- Azure DevOps (ADO)
- Team Foundation Server (TFS)
- Visual Studio Team Services (VSTS)
- Atlassian JIRA
- IBM Rational Team Concert (RTC)
- 5+ years of experience working with Microsoft SQL Server Management Studio (SSMS) or other relational database technologies.
- 3+ years of experience with data modeling, information management practices, architecture design, or system analysis.
- Bachelor's degree in Business, Management Information Systems, Computer Science, Information Technology, or a related field, or equivalent relevant experience.
Required Technical Skills
- Business Analysis & Requirements Engineering
- User Stories & Acceptance Criteria
- Business Process Mapping
- Requirements Traceability
- Functional & System Requirements
- Agile / Scrum
- SDLC
- Application Lifecycle Management (ALM)
- Azure DevOps / TFS / VSTS
- JIRA / IBM RTC
- SQL / Relational Databases
- Microsoft SQL Server / SSMS
- Data Analysis
- Data Modeling
- Process Improvement
- System Integration
- Application Modernization
- Enterprise Data Integration
- Microsoft Office Suite
- Visio
Preferred Qualifications
- Experience working with government or public-sector organizations.
- Experience with healthcare, Medicaid, Medicare, or eligibility systems.
- Experience supporting large-scale enterprise modernization programs.
- Understanding of cloud platforms and cloud application modernization, preferably Google Cloud.
- Experience with legacy/mainframe system modernization or assessment.
- Familiarity with CMS requirements and federal compliance environments, including FedRAMP.
- Experience working with enterprise data integration and governance initiatives.
- Strong understanding of enterprise architecture and integration concepts.
Key Competencies
- Excellent written and verbal communication skills.
- Strong stakeholder engagement and facilitation skills.
- Ability to communicate effectively with executives, managers, developers, architects, and SMEs.
- Strong analytical and problem-solving skills.
- Ability to translate business objectives into clear technical requirements.
- Strong organizational and task-management skills.
- Ability to work independently in a fast-paced, changing environment.
- Ability to decompose complex business and technical concepts into manageable requirements and tasks.
- Strong attention to detail and documentation skills.
- Ability to manage multiple priorities while meeting established deadlines.
- Strong consulting and decision-support capabilities.
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