Technical Writer – CCWIS (Child Welfare Systems)

Dear Partner,

Good Morning ,
Greetings from Nukasani group Inc !, We have below urgent long term contract project immediately available for Technical Writer – CCWIS (Child Welfare Systems), Jackson, MS, Remote need submissions  you please review the below role, if you are available,  could you please  send me updated word resume, and below candidate submission format details,  immediately. If you are not available, any referrals would be greatly appreciated.

Interviews are in progress, urgent response is appreciated. Looking forward for your immediate response and working with you.

   **Candidate Submission Format - needed from you**
Full Legal Name
Personal Cell No ( Not google phone number)
Email Id
Skype Id
Interview Availability
Availability to start, if selected
Current Location
Open to Relocate
Work Authorization
Total Relevant Experience
Education./  Year of graduation
University Name, Location
Last 5 digits of SSN
Country of Birth
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LinkedIn ID

Assigned Job Details

Job Title : Technical Writer – CCWIS (Child Welfare Systems)
Location: Jackson, MS, Remote
Rate : Best competitive rate

**Position Overview**

We are seeking an experienced Technical Writer to support the planning, development, implementation, and ongoing operations of a Comprehensive Child Welfare Information System (CCWIS). This role ensures all documentation meets federal compliance standards set by the Administration for Children and Families (ACF) and the Children’s Bureau.

The ideal candidate will have strong experience in government IT projects, particularly within child welfare or human services systems, and the ability to translate complex technical and program requirements into clear, accurate, and compliant documentation.

**Role Summary**

The Technical Writer will play a critical role in supporting CCWIS compliance and documentation efforts across the full system lifecycle. This includes developing federally required documentation, maintaining operational and technical artifacts, and supporting audit and review processes.

This position requires close collaboration with cross-functional teams including PMO, business analysts, architects, developers, QA teams, and program stakeholders.

**Key Responsibilities**

**1. Federal Compliance & Documentation**

Develop, maintain, and coordinate documentation required for CCWIS compliance

Ensure alignment with federal regulations (45 CFR 1355 & 1356) and ACF/Children’s Bureau guidance

Support federal approval processes and ongoing compliance requirements

**2. Advanced Planning Documents (APDs)**

**Prepare and maintain:**

Implementation APDs (IAPDs)

Operational APDs (OAPDs)

APD updates and supporting documentation

Develop narratives, appendices, and supporting materials required for federal funding and approvals

**3. Technical & System Documentation**

Document system architecture, modular design, and technical implementation

Develop:

Deployment guides

Configuration documentation

Operational procedures

Disaster recovery and continuity plans

**4. Data Governance & Quality Documentation**

Develop and maintain the CCWIS Data Quality Plan, including:

Data governance frameworks

Data stewardship roles

Data validation and monitoring processes

Error remediation procedures

Ensure alignment with federal reporting requirements (AFCARS, NCANDS, NYTD)

**5. Business & End-User Documentation**

Maintain business process documentation and standard operating procedures (SOPs)

Develop user-facing materials:

User guides

Training manuals

Job aids

Knowledge base content

**6. Collaboration & Stakeholder Engagement**

Partner with cross-functional teams to gather requirements and translate into documentation

Support PMO and Organizational Change Management (OCM) activities

Facilitate documentation reviews and ensure stakeholder alignment

**7. Audit & Lifecycle Support**

Support responses to federal reviews, audits, and documentation requests

Maintain documentation repositories and version control processes

Ensure documentation remains current throughout the system lifecycle

**Required Qualifications**

Bachelor’s degree in Business, Information Systems, or a related field

5+ years of experience in technical writing within IT or software development environments

5+ years of experience in writing, editing, and proofreading technical documentation

3+ years of experience with cloud technologies, SaaS platforms, or data-related systems

Strong understanding of software development lifecycle (SDLC) and technical documentation practices

Excellent communication, organization, and time-management skills

Ability to work both independently and collaboratively in a team environment

Strong attention to detail and commitment to high-quality deliverables

**Preferred Qualifications**

Experience with CCWIS or child welfare systems

Background in human services, social services, or public sector IT projects

Experience with case management systems

Familiarity with hosted/web-based application implementations

Experience supporting change management initiatives

Best,

Bhavani
Recruiter | IT & Digital Marketing

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