Hello,
We are urgently hiring for the below role with our Direct client State of New York (NYS):
Note: We are the direct prime vendors with the State Of New York.
Job Title: Desktop Support | Help Desk Support | IT Technician
Job ID: HBITS-07-14671
Location: 2168 Corning Tower, Albany, NY 12220 (Hybrid role)
Duration: 24 months
Client / Dept.: NYS Department of Health
Interview Mode: WebEx (Video call) Interview (Direct with NYS)
At least 3+ yrs of resume needed for submission.
Required Documents:
· Stamped VISA Copy, Passport COPY, DL Copy/ State ID, Bachelor Degree copy & 3 Prof.
JOB DESCRIPTION:
· 24 months experience managing support requests on a level 2 help desk, Hands on and End user oriented support
· 24 months experience resolving hardware and software issues and troubleshooting Window 11.
· 24 Months experience with the installation and support of O365 and Outlook in an enterprise environment.
· 24 months experience using LanSweeper, Remote desktop and Active Directory, all three are required.
· 24 months experience using ITSM service desks & ticketing systems.
· 24 months experience configuring and installing windows-based hardware, peripherals, network printers and thin clients.
· 24 months experience imaging computers.
· 24 months experience supporting RSA Console
· 24 months experience utilizing Vmware / Omnissa to support virtual desktops.
· 24 months support & understanding of common mobile device issue
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