Sr. Business Analyst

Description

Responsibilities:

Analyze operational, labor, and service data to identify patterns, performance gaps, and emerging risks across field operations.

Partner with business leaders to define analytical priorities and translate operational questions into measurable reporting and insight frameworks.

Build dashboards, scorecards, and visual reports that help stakeholders monitor trends and make informed decisions.

Develop models and data-driven recommendations that improve workforce planning, service delivery, and business results.

Interpret complex datasets and summarize findings into concise, actionable insights for leadership audiences.

Track key performance indicators and evaluate outcomes to support continuous improvement initiatives.

Collaborate with cross-functional teams to ensure reporting reflects business needs and supports process consistency.

Present analysis and recommendations in a clear manner that balances cost considerations, operational efficiency, compliance, and customer impact.

Requirements

At least 5 years of experience in business analysis, data analysis, or a closely related role.
Background in retail environments with an understanding of field or multi-site operations.
Proficiency in Microsoft Power BI for dashboard creation, reporting, and data visualization.
Experience using Tableau to analyze and communicate business performance insights.
Strong ability to work with large datasets and convert complex information into practical recommendations.
Demonstrated success partnering with leadership teams to support operational decision-making.
Excellent communication skills with the ability to explain analytical findings to non-technical stakeholders.

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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