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UX Researcher

Hybrid in New York, NY, US • Posted 2 hours ago • Updated 2 hours ago

Contract W2

Contract Independent

No Travel Required

Hybrid

$90 - $100/hr

Fitment

Dice Job Match Score™

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Job Details

Skills

Qualitative Research
Create Resarch Artifacts
UX
Storytelling
Design research

Summary

UX Researcher

Location: New York, NY (Hybrid-4 days onsite)

Duration: 6 Months +

This UX Researcher role will focus on practical, delivery-oriented research, helping teams understand user expectations, identify friction introduced by platform change, and reduce conversion related risk.

Responsibilities:

Plan and conduct qualitative research (interviews, usability testing, concept and flow validation)
Evaluate converted journeys/workflows to identify usability and comprehension gaps
Partner with UX, Marketing, product, and technology teams to shape research priorities
Synthesize insights into clear, actionable recommendations
Create research artifacts (readouts, journey insights, opportunity areas)
Help teams understand user sentiment, trust, and behavioral impacts of platform change Skills & Experience:
Experience in UX or design research
Strong qualitative research and facilitation skills
Experience researching complex, high stakes, or transactional experiences
Ability to work quickly and pragmatically in delivery driven environments
Clear storytelling and stakeholder communication skills
Experience researching third party or white labeled platforms
Familiarity with the Q2 digital banking platform
Financial services or enterprise research experience
Service design or systems level research background
Experience supporting migrations, conversions, or transformation program
7+ yrs of experience as a UX Researcher

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10501841
Position Id: 26-00085-1
Posted 2 hours ago

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