THIS JOB DESCRIPTION WAS CREATED BY AI, REVIEW BEFORE POSTING Position: Systems Operations Engineer 4 - Contingent
Location: Irving, Texas
Duration: Contract
Job ID: 175138
Job Overview: The Systems Operations Engineer 4 - Contingent will be responsible for ensuring the reliability, availability, and performance of the Harness CD platform across various environments. This role involves automation engineering, DevOps integration, observability monitoring, modernization efforts, and technical leadership. The candidate will work closely with cross-functional teams to optimize platform operations and enhance enterprise-scale deployments.
Responsibilities: - Support end-to-end reliability, availability, and performance of the Harness CD platform across non-production, production, and BCP environments.
- Maintain and report on SLIs, SLOs, error budgets, deployment success rates, and platform health metrics.
- Lead incident response, troubleshooting, and RCA for deployment failures, delegate outages, or platform performance issues.
- Identify and remediate scaling, performance, and capacity constraints across delegates, pipelines, Kubernetes clusters, and cloud integrations.
- Develop automation for provisioning, configuration, scaling, upgrades, and maintenance of Harness components.
- Build Infrastructure as Code (IaC) using Terraform, Ansible, Helm, or equivalent tools.
- Automate common operational tasks including delegate lifecycle, cluster onboarding, secret rotation, and pipeline validation.
- Maintain and enhance Harness integrations with GitHub, Jenkins, Azure DevOps, Kubernetes/OpenShift clusters, and cloud providers.
- Implement and maintain monitoring, logging, dashboards, and alerting for all Harness components using tools like Splunk, Prometheus, Grafana, and AppDynamics.
- Assist with Harness upgrades, hotfixes, patching, and vendor-recommended lifecycle activities.
- Act as a technical SME for Harness platform operations and enhancements, providing platform guidance, documentation, and architecture details.
Qualifications: - 5-7 years of experience in DevOps, SRE, Platform Engineering, or Cloud Engineering roles.
- Hands-on experience with Harness CD.
- Strong experience with Kubernetes/OpenShift, Linux, cloud services, and deployment best practices.
- Solid understanding of CI/CD workflows and software release automation.
- Experience applying SRE concepts such as SLIs/SLOs, error budgets, and operational maturity improvements.
- Strong automation/scripting skills using Python, Bash, or PowerShell.
- Infrastructure as Code experience with Terraform, Ansible, Helm, or equivalent tooling.
- Experience with observability tools like Prometheus, Grafana, Splunk, ELK, AppDynamics, etc.
- Strong troubleshooting skills across container, OS, networking, platform, and cloud technology layers.
- Preferred experience supporting CD platforms at enterprise scale, cloud-native and hybrid cloud environments, and familiarity with DevSecOps practices.
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit ;br>
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Pay Range: $60 - $65
The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.
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