E-Commerce Manager

Description

We are looking for an E-Commerce Manager to lead the online shopping experience and digital merchandising strategy for a brand located in the San Gabriel Valley, California. This role is ideal for a results-focused individual who combines commercial insight, creativity, and analytical thinking to improve site performance and customer engagement. You will work across marketing, creative, development, sales, and operations to shape a seamless storefront experience that supports growth across multiple markets. The position offers the opportunity to drive meaningful business impact through optimization, testing, and strong execution.

Responsibilities:

Direct the day-to-day management of the Shopify storefront, overseeing site structure, navigation, user flow, and overall digital experience.

Build and execute merchandising plans across key pages, including the homepage, collection pages, product pages, and campaign landing pages.

Improve conversion, engagement, and revenue performance by using testing, data review, and ongoing site enhancements.

Partner with creative and brand teams to develop product storytelling and educational content that strengthens both brand presentation and purchase confidence.

Establish high standards for product detail pages by refining content hierarchy, visuals, reviews, FAQs, and other trust-building elements.

Coordinate with sales, operations, and product teams to maintain accurate pricing, inventory visibility, product launches, and promotional execution.

Collaborate with technology and development partners to prioritize site upgrades, app assessments, integrations, and feature improvements.

Own the e-commerce roadmap and lead experimentation initiatives, including A/B testing and seasonal updates, to continuously improve the customer journey.

Track core online business metrics such as conversion rate, revenue, engagement, and funnel performance, then present actionable recommendations to leadership.

Maintain consistent Shopify best practices across regional sites while adapting the experience to local market needs and business priorities.

Requirements

3+ years of experience in e-commerce management, ideally with direct ownership of a Shopify-based online store.
Demonstrated success improving online sales performance through merchandising, optimization, and customer journey enhancements.
Strong knowledge of Shopify, e-commerce applications, and digital storefront management.
Ability to analyze site performance data and translate findings into practical actions that improve business results.
Experience working cross-functionally with marketing, creative, development, sales, and operations teams.
Familiarity with A/B testing, conversion rate optimization, and digital merchandising best practices.
Strong organizational skills with the ability to manage multiple priorities in a fast-moving environment.
Clear communication skills and a proactive, accountable approach to execution and problem-solving.

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