W2 position - Senior Salesforce Developer

Title: Senior Salesforce Developer – Sales Cloud, Service Cloud & Field Service

Location:  Remote

Duration: 1 Year

Hours: 40 hours/week

Experience: 10+ Years

Job Summary:

We are seeking a highly experienced Senior Salesforce Developer with expertise in Sales Cloud, Service Cloud, and Salesforce Field Service (FSL). The ideal candidate will have strong hands-on experience in Salesforce development, integrations, enterprise solution architecture, and platform customization. The candidate will work closely with business stakeholders, architects, and cross-functional teams to deliver scalable and high-performing Salesforce solutions.

Key Responsibilities:

• Design, develop, and implement Salesforce solutions across Sales Cloud, Service Cloud, and Field Service.
• Configure and customize Leads, Opportunities, Accounts, Contacts, Quotes, Cases, Work Orders, Service Appointments, Service Territories, and Scheduling Policies.
• Develop Apex classes, triggers, Lightning Web Components (LWC), Visualforce pages, and Salesforce Flows.
• Build and support integrations between Salesforce and external applications using REST/SOAP APIs, Middleware platforms, and Platform Events.
• Implement and optimize Omnichannel Routing, Knowledge Management, CTI integrations, Entitlements, and SLA processes.
• Configure and support Salesforce Field Service mobile solutions and resource scheduling optimization.
• Collaborate with business users and technical teams to gather requirements and translate them into scalable technical solutions.
• Perform code reviews, deployment planning, troubleshooting, and production support activities.
• Ensure Salesforce platform security, data integrity, performance optimization, and best practices.
• Support CI/CD processes, release management, and Agile/Scrum delivery methodologies.

Required Skills:

• 10+ years of Salesforce development experience.
• Strong expertise in Salesforce Sales Cloud, Service Cloud, and Field Service Lightning (FSL).
• Hands-on experience with Apex, Lightning Web Components (LWC), SOQL, SOSL, Visualforce, and Salesforce Flow.
• Strong experience in Salesforce integrations using REST APIs, SOAP APIs, Platform Events, and Middleware tools like Boomi or MuleSoft.
• Experience with Case Management, Omnichannel, CTI, Knowledge Base, and Field Service scheduling functionalities.
• Strong understanding of Salesforce security model, sharing rules, profiles, and permission sets.
• Experience with deployment tools such as Git, Jenkins, Copado, or Azure DevOps.
• Ability to work in Agile/Scrum environments and coordinate with offshore/onshore teams.

Preferred Qualifications:

• Salesforce Platform Developer I & II Certifications. (Must)
• Salesforce Sales Cloud Consultant Certification. (Must)
• Salesforce Service Cloud Consultant Certification (Must)
• Salesforce Field Service Consultant Certification.
• Experience leading Salesforce technical teams and solution design discussions.

Preferred Technical Stack:

• Salesforce CRM Platform
• Sales Cloud
• Service Cloud
• Salesforce Field Service (FSL)
• Apex & LWC
• REST/SOAP APIs
• Boomi / MuleSoft
• Git / Jenkins / Copado
• Agile / Scrum
• CI/CD & DevOps

Additional Value-Added Experience:

• Enterprise Salesforce Integrations
• Marketing Automation Integrations (Eloqua, ON24, iCapture)
• SAP & Middleware Integrations (Dell Boomi)
• Salesforce Architecture & Technical Leadership