Contact Center Technology Engineer

Phoenix, AZ, US • Posted 1 day ago • Updated 1 day ago
Contract W2
12 Months
No Travel Required
On-site
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Genesys Cloud CX
  • Python
  • Contact Center
  • Contact Center Technology Engineer

Summary

Role: Contact Center Technology Engineer 

Location: Phoenix, AZ (Onsite - 5 days a week)

Experience: 10+ Years

 

Top Skill(s):

  1. Genesys Cloud CX
  2. Python
  3. Contact Center

 

Job Description:

  • Hands-on experience with Genesys Cloud CX, including routing and APIs
  • Proficiency in JavaScript, TypeScript, and Python
  • Experience with frontend frameworks like React and backend platforms such as Node.js or Python
  • Familiarity with AWS cloud services and CI / CD tools

 

Responsibilities:

  • Design, build, and enhance custom applications and services for Genesys Cloud CX
  • Integrate AI-driven capabilities within the contact center ecosystem
  • Manage the full development lifecycle, including deployment through CI / CD pipelines

 

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10119106
  • Position Id: 8982686
  • Posted 1 day ago
Contact the job poster
Ravi Gutta

Ravi Gutta

Recruiter @ New York Technology Partners
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