Senior Business Analyst - AI/ML - Remote / Telecommute

• Responsible for interpreting business needs, gathering and documenting requirements, and ensuring alignment between business objectives and technical solutions.
• Supports end-to-end project lifecycle activities including requirements analysis, testing, issue resolution, and stakeholder communication for AI and data-driven initiatives.

Requirement/Must Have:

• Bachelor s degree in Business, Information Technology, Computer Science, or a related field.
• Minimum of 5 years of progressive experience in business analysis, systems analysis, testing, or related analytical roles.
• Strong experience in gathering, analyzing, and documenting functional and non-functional requirements.
• Experience in user acceptance testing, including planning, execution, and validation.
• Strong problem-solving and analytical skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.

Experience:

• Experience supporting moderate to high complexity initiatives including digital platforms, analytics, workflow automation, or data-driven solutions.
• Experience in issue tracking, resolution, and stakeholder coordination.
• Experience in business systems analysis and process documentation.

Responsibilities:

• Gather, elicit, analyze, document, and validate business and technical requirements.
• Collaborate on project plans to define and schedule requirements management activities.
• Facilitate requirements analysis and verification sessions.
• Participate in development sessions and design reviews to ensure alignment with user requirements.
• Lead and manage user acceptance testing, including documentation, validation, and release processes.
• Identify and document gaps, system deficiencies, and defects, and coordinate resolution.
• Troubleshoot and resolve complex business and technical issues.
• Develop detailed documentation of business systems, processes, and user needs.
• Monitor and report project status, identify risks, and ensure timely delivery.
• Coordinate projects from concept through implementation.
• Respond to policy-related inquiries requiring research and collaboration.

Should Have:

• Healthcare insurance domain experience.
• Proven ability to deliver high-quality, cost-effective solutions.
• Strong understanding of business analysis core competencies.

Skills:

• Business analysis and requirements management.
• Data analysis and process improvement.
• Communication and stakeholder management.
• Microsoft Office applications.
• Problem-solving and prioritization.

Qualification And Education:

• Bachelor s degree in Business, Information Technology, Computer Science, or a related field.
• In lieu of a bachelor s degree, additional relevant work experience may be considered.