PC Technician

Description

We are looking for a PC Technician to support onsite technology needs for a diverse range of business environments in Sacramento, California. This Long-term Contract position is ideal for a hands-on, detail-oriented individual who can manage service visits independently, resolve technical issues across hardware and connectivity, and provide an excellent client experience. The role combines field support, device installation, and structured cabling work, with opportunities to assist in varied commercial settings including healthcare and retail locations.

Responsibilities:
Complete scheduled installations, service requests, and urgent support visits at client locations within the Sacramento, California area.
Diagnose and resolve entry- to mid-level technical issues involving computer hardware, network connectivity, telecommunications equipment, and end-user devices.
Travel to customer sites within an assigned local radius and manage appointments effectively within designated service windows.
Install, route, and terminate structured cabling, including CAT5 and CAT6, while maintaining clean and organized work areas.
Coordinate with remote support teams through collaboration platforms such as Slack to troubleshoot issues and confirm next steps when additional assistance is needed.
Deliver detail-oriented onsite service by communicating clearly with clients, setting expectations, and ensuring work is completed to a high standard.
Support technology deployments across commercial environments such as retail locations, hospitals, dental offices, and other business facilities.
Maintain accurate updates on field activity, service progress, and issue resolution while working with minimal supervision.
Contribute to additional low-voltage, telephony, AV, or fiber-related tasks when project needs require broader technical support.

Requirements

Hands-on experience troubleshooting computer hardware, network-connected devices, and related peripheral systems.
Working knowledge of IT and telecom installations, including structured cabling and CAT5/CAT6 termination.
Ability to operate independently in the field and make sound technical decisions without close day-to-day oversight.
Strong verbal and written communication skills with a detail-oriented, customer-focused approach.
Familiarity with collaboration and support tools such as Slack in a technical service environment.
Flexibility to manage changing schedules, multiple service types, and varied client-site conditions.
Experience with associated hardware, cable installation, Dell technologies, and Apple devices.
Additional exposure to fiber, audiovisual systems, IP or traditional telephony, low-voltage systems, or lift operation is a plus.

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