Need Help Desk Support/ Desktop Support Technician - Onsite

job summary: Scope of Work/Job Characteristics The PC Support Technician will serve as the principal line of communication for the project team. The duties and responsibilities of this position are as follows: Configure and install software for IT user desktops and laptops; Perform software installations and rollout of new software packages, upgrades, and new desktops hardware; Maintain desktop software and hardware; Support the mobile workforce; Provide Tier 2 support to IT users for ba

Job Title: PC Support Technician Job Location: Tallahassee, FL (on-site) Job Duration: Contract through June + 12 month extension Job Tasks and Activities: Configure and install software for IT user desktops and laptops. Perform software installations and rollout of new software packages, upgrades, and new desktops hardware. Maintain desktop software and hardware. Support the mobile workforce. Provide Tier 2 support to IT users for basic software and hardware of end-user computing and desktop

Description We are seeking a Tier 2 IT Support Technician to provide advanced technical support for end users across hardware, software, and enterprise systems. This role serves as an escalation point for Tier 1 support and is responsible for diagnosing and resolving moderately complex technical issues related to Windows operating systems, Microsoft 365, and endpoint devices. Key Responsibilities Provide Tier 2 technical support for desktops, laptops, peripherals, and enterprise applicationsTro

This is 100% onsite work position based in Tallahassee,FL. Applyonly if you are willing to relcoate. Education: A bachelors degree from an accredited college or university in Computer Science, Information Systems, or other related field Required Experience: 5+ years of experience in the provision of Tier 2 customer support for desktop computers,printers, scanners, etc.; Experience installing, troubleshooting, and supporting desktop applications and operating systems (OS), including, but not lim