Agile Scrum Master

Job#: 3024642

Job Description:
Agile Scrum Master

Location: Charlotte, North Carolina (Hybrid)

Employment Type: Contract

Duration: 12 Months

Role Overview

The Scrum Master acts as a servant leader, facilitating Agile Team Ceremonies and is accountable for optimizing the flow of stories and the value delivered by one to two Scrum teams. Key responsibilities include coordinating and facilitating Scrum ceremonies, managing dependencies for the team, providing visibility into team delivery plans and progress, and enabling continuous improvement. This role ensures impediments are resolved quickly, the team follows agreed-to processes, and maintains a good relationship between the Product Owner and the development team.

Key Responsibilities

• Leverage subject matter expertise and technologists to assist, drive, and streamline new program workstreams.
• Assess Agile and Scrum maturity, ensuring the team works at a sustainable pace.
• Manage program duties and complete individual tasks to support the Performance Engineering and Capacity Management (PECM) team.
• Ensure team metrics and results are transparent to enable data-driven decisions.
• Guide the team on applying Agile Principles and utilizing Agile/Scrum practices.
• Manage and help resolve program impediments, escalating issues beyond the team's control.
• Facilitate cross-functional discussions, enable decision-making, and navigate conflict resolution.
• Promote continuous improvement and ensure retrospective items are successfully added to the backlog with clear ownership.
• Facilitate team events, including Sprint Planning, Daily Standups, Reviews, and Retrospectives.
• Build and manage multiple sets of Tableau dashboards for reporting program status and key performance indicator metrics.
• Support the Product Owner during Grooming/Refinement sessions to ensure a healthy backlog.
• Lead program work independently, supporting an environment of trust and transparency.

Required Qualifications

Technical Skills:

• Agile Scrum Master
• Application Capacity Management
• Tableau

Preferred Qualifications

• Experience in the Scrum Master role with the ability to apply Agile/Scrum principles.
• Excellent communication skills.
• Coachable and open to feedback.
• Experience with the creation and management of multiple complex sets of Tableau dashboards.
• Pragmatic ability to apply servant leadership.
• Robust facilitation skills and situational awareness.
• Ability to drive continuous improvement through transparency and learning.
• Exhibits a continuous learner mindset and is comfortable when faced with complex problems.
• Understanding of Performance Testing and Capacity Management within the software development lifecycle.
• Strong navigation skills and organizational awareness.
• Certification in SAFE Scaled Agile for Scrum Masters.

Compensation & Benefits

A compensation range of $70.00 to $73.94 per hour is offered for this position.

We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Apex uses a virtual recruiter as part of the application process. Click for more details.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.