ServiceNow ITAM Architect

Introduction:

The ServiceNow ITAM Architect will be responsible for working closely with various teams to ensure the successful implementation of ITOM / ITAM Modules of ServiceNow. This role requires expertise in HAM and SAM, as well as experience with Cloud Discovery.

Responsibilities:

• Experience of ITOM suite (CMDB / Cloud Discovery) within ServiceNow.
• Experience of ITAM suite (HAM / SAM) within ServiceNow.
• Understanding and hands-on expertise of CMDB data model with the ability to extend it for specific requirements.
• Technical and functional design understanding for ServiceNow and workflow engines.
• Integration of tools with ServiceNow using Mid server, webservices, email, and other relevant technology.
• Design and implementation of ITOM / ITAM and CMDB best practices in alignment with industry standards and ITIL processes.
• Familiarity with ITIL processes/best practices for ITOM/CMDB/CSDM.
• Designing/developing ServiceNow Tables/Fields/Forms/Access Controls/Business Rules/ACLs/Client Scripts/UI Policies/UI Macros/UI Scripts/Catalog Forms, etc.

Requirements:

• Certification in CIS-ITSM or CIS-Discovery or CIS HAM Pro.
• Collaboration with IT teams to identify CMDB requirements and implement necessary changes.

RESPONDENTS [ please read carefully ]

U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. Any equivocation or misrepresentation will be reported to USCIS and BBB.

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