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Epic Training Manager

Hybrid in Raleigh, NC, US • Posted 5 hours ago • Updated 5 hours ago

Contract Independent

Contract W2

1 Year

Occasional Travel Required

Hybrid

$90 - $100/hr

Fitment

Dice Job Match Score™

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Job Details

Skills

Epic EHR training program
Epic implementation/ upgrade
Epic training
Epic training curriculum & materials
adult learning principles
training methodologies
Epic certification/credentialing

Summary

Job Title:

Location: Raleigh, NC - Occasional travel

Description:

Leads the enterprise Epic training program across DSOHF, overseeing training strategy, curriculum, staff, readiness, and effectiveness for Epic implementations, upgrades, workflow changes, and ongoing optimization.

Key Responsibilities

Lead and manage the Epic training team, including trainers, curriculum development, and training operations.
Develop and maintain enterprise Epic training strategies, curricula, materials, and training standards.
Coordinate training activities for Epic upgrades, implementations, workflow changes, and new functionality.
Partner with Epic application managers, analysts, clinical/business leaders, and governance groups to assess training needs and readiness.
Establish training plans, schedules, communications, and readiness milestones for system changes.
Monitor training completion, effectiveness, competency, and user feedback; develop corrective actions as needed.
Ensure training content aligns with approved Epic workflows, organizational policies, and operational requirements.
Support go-live and post-go-live training activities, including at-the-elbow support when appropriate.
Standardize training processes across DSOHF facilities while accommodating differences in behavioral health, long-term care, developmental disability, and other clinical environments.
Provide regular status reporting, performance metrics, risks, and recommendations to Epic leadership.

Required/Desired Skills

Skill	Required /Desired	Amount	of Experience
Epic EHR training program management	Required	5	Years
Epic implementation, upgrade, or optimization experience	Required	5	Years
Leadership and management of Epic training teams	Required	3	Years
Development and management of Epic training curriculum and materials	Required	3	Years
Epic training methodologies and adult learning principles	Required	3	Years
Project management and implementation experience	Required	3	Years
Epic certification/credentialing	Highly desired	0
Experience supporting behavioral health, long-term care, or complex healthcare environments	Highly desired	2	Years
Experience managing training for multi-site or enterprise Epic environments	Highly desired	2	Years

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10453601
Position Id: 9078816
Posted 5 hours ago

Contact the job poster

Sam Puri

Senior IT Recruiter @ Sage Group

View Profile

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