Required Knowledge, Skills, and Abilities
o Strong understanding and knowledge of .NET application architectures
o Hands-on knowledge of Microsoft Azure, including:
- App Services / Functions
- Azure SQL, Storage, and Key Vault
- Azure Monitor and Application Insights
- Azure RBAC and managed identities
o Experience with Azure DevOps, CI/CD pipelines, and operational monitoring
o Understanding of public sector IT governance, security, and compliance requirements
o Strong vendor management and stakeholder communication skills
o Ability to lead cross-functional technical teams during high-impact transitions
o Familiarity with ReactJS-based front ends (support perspective)
- Management & Leadership Skills
o Proven experience leading complex IT transitions or transformations
o Strong vendor management and contract enforcement skills
o Ability to translate technical risks into executive-level language
o Excellent facilitation and decision-making skills
- Operational & Process Skills
o Experience implementing or managing:
- IT service management (ITIL-aligned preferred)
- Incident, problem, and change management
- Production support models
o Strong documentation and operational discipline
o Ability to design and execute phased transition plans
o IT Technical Transition Manager with 5+ years of IT experience, including matrix management experience leading business, vendor and technology teams
o 3 5+ years in:
- IT management
- Technical program management
- Application or infrastructure operations leadership
o Demonstrated experience transitioning systems from:
- Vendor-led to internally supported
- On premises to cloud environments
o Strong organizational skills and ability to manage multiple testing activities within the program simultaneously.
o Strong project management skills to facilitate the IT technical transition and knowledge transfer activities from System Integrator vendor to State Of Michigan technical teams; escalate risk areas as needed; coordinate all activities and provide expertise throughout the IT technical transition phase.
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