IT/Systems Engineer - Richfield, MN (Only locals)

Title: IT/Systems Engineer 

Location: Richfield, MN (Hybrid - 2-3 days/Week)

Duration: 12 months contract

What are some preferred/nice to have skills the manager is looking for?

• Enterprise Printing
• Lexmark
• Zebra
• Firmware Management
• Endpoint Infrastructure
• Supply Chain Technology
• MarkVision Enterprise
• Incident & Problem Management
• Change Management
• Technical Documentation
• Vendor Management
• Process Automation & Standardization.

Skills Overview:

What are the top five skills and number of years of experience required to perform this job?

• Experience Proficient in PowerShell and Microsoft OS
• Experience with Printing, desktop support, troubleshooting, and root cause analysis.
• Able to work independently as well as with a large team, as required.
• Able to communicate effectively – written and verbally, as required.

Key Responsibilities

• Lead engineering and support efforts for Lexmark and Zebra printer environments across retail and supply chain operations.
• Investigate and resolve complex hardware, firmware, driver, and configuration issues.
• Manage printer firmware testing, validation, deployment, and lifecycle activities.
• Administer and improve printer monitoring, reporting, and management platforms, including MarkVision Enterprise.
• Drive device discovery, inventory management, and configuration standardization efforts across supply chain locations.
• Create technical documentation, operational procedures, knowledge articles, and implementation guides.
• Execute change management, incident management, and problem management activities for production systems.
• Collaborate with internal engineering teams, deployment organizations, supply chain partners, and external vendors to deliver reliable endpoint and printing solutions.