|
Years
|
Required/Preferred
|
Experience
|
|
8
|
Required
|
Experience conducting requirements discovery, business process analysis, and translating user needs into Salesforce declarative configurations
|
|
8
|
Required
|
Experience collaborating with SMEs, product teams, and developers to interpret and deliver requirements
|
|
7
|
Required
|
Experience reviewing and analyzing business processes to support declarative Salesforce configuration
|
|
6
|
Required
|
Multi‑org Salesforce administration & governance (users, permissions, profiles, SSO)
|
|
6
|
Required
|
Declarative configuration (Flows, Lightning pages, objects/fields)
|
|
5
|
Required
|
Experience with highly complex application security requirements
|
|
5
|
Required
|
Experience designing user‑friendly Salesforce record pages, forms, and Flow screens using declarative tools
|
|
4
|
Required
|
Experience documenting process flows and system interactions to support declarative solution design
|
|
4
|
Required
|
Copado DevOps (release management, environment planning)
|
|
3
|
Required
|
Integration coordination (MuleSoft, REST/SOAP, DocuSign) with shared services teams
|
|
3
|
Required
|
Experience with Atlassian Jira & Confluence for backlog management and documentation
|
|
3
|
Required
|
Experience with completing system documentation
|
|
3
|
Required
|
Proficient with the Microsoft Office products, including Outlook, Project, Visio and common collaboration products such as Microsoft Teams & SharePoint
|
|
3
|
Required
|
Experience using Salesforce Public Sector Solution (PSS), Salesforce Government Cloud or Data Cloud
|
|
3
|
Required
|
Data Cloud enablement (ingestion, identity resolution, governance)
|
|
2
|
Required
|
Experience working within Agile teams using Scrum or Kanban, including participation in backlog refinement and acceptance‑criteria‑based user stories
|
|
2
|
Required
|
Experience evaluating configuration options and recommending scalable solutions within governance standards
|
|
2
|
Required
|
Agentforce/EIN administration (policies, model access, auditability) for summarization workflows
|
|
2
|
Required
|
Certified Salesforce Administrator and/or (provide cert number)
|
|
4
|
Preferred
|
Experience configuring Salesforce Lightning and OmniStudio guided processes in public-sector contexts
|
|
3
|
Preferred
|
Experience operating within enterprise Salesforce governance/guardrails (metadata standards, object protection, naming conventions)
|
|
3
|
Preferred
|
Experience working within enterprise Salesforce architecture frameworks and adhering to established design guardrails
|
|
3
|
Preferred
|
Experience establishing, documenting, and communicating configuration standards and best practices
|
|
2
|
Preferred
|
Experience with 508/Web Accessibility alignment for declarative UX (Dynamic Forms, Lightning pages, Flow screens)
|
|
2
|
Preferred
|
Experience with Information Security Office Compliance participating in retention, audit trails, data classification.
|
|
2
|
Preferred
|
Public Sector experience (federal, state or local)
|
|
2
|
Preferred
|
Grant program experience (federal, state, local or Non-profit)
|
|
1
|
Preferred
|
Telicon/TLO coordination experience 9 (legislative systems)
|
|
1
|
Preferred
|
Experience with Service Now or ITSM ticketing and workflow automation platforms
|
|
1
|
Preferred
|
Salesforce App Builder, Data Cloud, Agentforce/EIN and business analyst Certified
|