Systems Engineer

Remote • Posted 4 hours ago • Updated 1 hour ago
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Remote
Depends on Experience
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Job Details

Skills

Summary

Role Summary
This is a mid-level role designed for a professional with technical expertise and the capability to manage multiple projects simultaneously. The position involves supporting operational functions, troubleshooting complex issues, and ensuring compliance with organizational standards. The role requires self-motivation, attention to detail, and strong problem-solving skills to contribute effectively to the team.

Responsibilities

  • Diagnose and resolve technical issues promptly to minimize downtime.
  • Implement and maintain system updates in accordance with company policies.
  • Collaborate with cross-functional teams to optimize workflows and processes.
  • Document procedures, solutions, and troubleshooting steps accurately.
  • Assist in the development and testing of new features or systems.
  • Provide training and support to end-users on new or existing technology.
  • Monitor system performance and recommend improvements for efficiency.
  • Ensure compliance with regulatory and organizational standards.
  • Prepare reports on operational metrics and incident resolutions.
  • Participate in team meetings and contribute to process improvement initiatives.

Qualifications

  • Proven experience in technical support or related roles, with a strong understanding of systems management.
  • Familiarity with troubleshooting hardware and software issues in a remote environment.
  • Strong analytical and problem-solving skills.
  • Excellent communication skills, both written and verbal.
  • Ability to work independently and manage multiple priorities effectively.
  • Availability to work flexible hours as needed.
  • Bachelor''s degree in Information Technology, Computer Science, or a related field preferred.
  • Authorized to work in the designated location without sponsorship requirements.
  • Reliable internet connection and equipped home office setup.
  • Prior experience supporting remote teams is advantageous.

Publishing Pay Range: $45.00 - $50.00 hour

This is a fully remote role and can be performed from an approved location.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10112156
  • Position Id: 112608
  • Posted 4 hours ago

Company Info

About GDH

GDH is a technology workforce solutions provider committed to always giving and delivering more. Better talent. More client and consultant support. Greater service. World-class outcomes. Providing technology staffing, project solutions, and recruitment process outsourcing (RPO), we will be able to deepen our understanding of your business challenges, stay up to date with industry trends, and enhance our ability to create custom solutions to help achieve your business outcomes. We have established ourselves as a trusted partner to countless businesses operating in the communications sector. Our primary goal is to source and recruit the most talented professionals, assemble teams of skilled specialists, create innovative recruitment and professional services strategies that drive growth and foster innovation.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee's life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more!  For more detailed information on benefits, please go to GDH’s website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for
employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran's status or any other category protected by law. In addition to federal law requirements, GDH Consulting, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities and/or employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Applicants with disabilities that require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit GDH's website for notice of collection for California applicants.

 

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