Executive Support

Job#: 3030086

Job Description:
Executive Support

Location: Plano, Texas (On-site)

Employment Type: Contract

Pay: $19-23/hr - weekly pay on W2

Duration: anticipated long-term, multi year contract

Role Overview

This position provides day-to-day white-glove technical support for executives and their administrative assistants. The role requires technical proficiency, professional presence, and strong communication skills. The technician will diagnose and resolve issues related to PCs, mobile devices, printers, videoconferencing, business applications, and telecommunications. This is a long-term, multi-year contract role with no possibility of conversion to a full-time position.

Key Responsibilities

• Provide daily support to executive personnel, performing IT maintenance and resolving moderate to complex technical problems.
• Coordinate and track complex IT issues with higher-level support teams through to resolution.
• Support executive-level conferences and events, both at the headquarters and at offsite locations.
• Provide support for a wide range of technologies including mobile phones, tablets, desktops, notebooks, printers, software, and hardware.
• Support VTC (Video Teleconferencing) and Digital Signage systems.
• Manage multiple support requests in a fast-paced environment, demonstrating self-motivation and effective time management.

Required Qualifications

Experience: Four or more years of experience supporting internal desktop systems, software, and application training, with a focus on executive-level desk-side services. Experience in a large global enterprise is preferred.

Technical Skills: Experience supporting Microsoft desktops/laptops, Apple technologies, and network connectivity is required. Advanced knowledge of iOS and Android mobile devices is necessary. Experience with Skype Enterprise Voice and Microsoft Outlook/Exchange, including advanced troubleshooting, is also required.

Certifications: At least one relevant industry certification is required, such as MCSA, A+, Network+, or Security+.

Work Environment

This position is 100% onsite and requires reliable transportation. Physical requirements include the ability to lift up to 35 pounds and be on your feet for most of the day. Candidates must be able to provide documentation to verify "U.S. Person" status.

We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Apex uses a virtual recruiter as part of the application process. Click for more details.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.