Cincinnati, Ohio
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15d ago
Must Have Technical/Functional Skills Certified System Administrator (CSA) ITIL Foundation Certification Customer Success, IT service management, or SaaS related certifications are an advantageRoles & ResponsibilitiesServe as the first point of contact for customer inquiries across voice, chat, and email channels.Resolve customer issues at the first point of contact wherever possible, leveraging product knowledge and troubleshooting skills.Deliver a professional, empathetic, and consistent exper
Easy Apply
Full-time
65000 - 80000
