Mechanicsburg, Pennsylvania
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Today
job summary: The Tier 1 Helpdesk is responsible for ensuring customer satisfaction by resolving technical issues and ensuring end-user needs are met. Provides remote phone, email and chat troubleshooting support for application, desktop, network and mobile device issues (incidents), as well as customer requests (i.e. password resets), and record all information accurately in several ITSM ticketing systems. location: Mechanicsburg, Pennsylvania job type: Solutions work hours: 6am to 3pm educ
Full-time
USD18 - USD18
