Call center jobs in Alabama

Remote

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Yesterday

Job DescriptionWe are looking for enthusiastic and customer-friendly s who can communicate fluently in both English and Spanish to join our Call Center Support team. Key ResponsibilitiesHandle inbound and outbound customer support calls. Communicate with customers in English and Spanish. Understand customer queries and provide appropriate solutions. Assist customers with basic troubleshooting and service-related questions. Maintain accurate customer information and call records. Ensure professio

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Third Party, Contract

20+

Call Center Support Representative

Remote

•

Today

Hi Job Opportunity: Spanish-Speaking Call Center Support Position: Call Center Support Representative Employment Type: Contract Location: Remote Required Skills: Fluency in Spanish (Speaking, Reading & Writing). Experience in Call Center / Customer Support. Strong verbal and written communication skills. Ability to handle customer inquiries and resolve issues. Good interpersonal and problem-solving skills.

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Contract

20+

Call Center Quality Assurance Analyst

Remote

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2d ago

Remote: 100% Remote (U.S.-based; no onsite attendance required). Employment Type: 6-month Contract (W-2) possibility to extend. Compensation: Up to $32/hour (commensurate with experience). Benefits: Medical, LTD/STD, HSA/FSA, term life, supplemental health insurance options, and 401(k) available for W-2 employees (including family coverage if needed). This contract opportunity focuses on evaluating customer service interactions to ensure consistent service quality, compliance with established s

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Contract

Call Center Representative (Inbound Fraud)

Remote

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21d ago

Job Title: Call Center Representative (Inbound Fraud) Location: Charlotte, NC (Remote Candidates must reside within 60 miles or approximately 60 minutes) Type: Contract Description: The Clients Call Center Team At the client, we're proud to be a leading consumer financing company at the heart of American commerce. From health to home, auto to retail, our products have been serving the needs of people and businesses for nearly 100 years. We provide responsible access to credit and banking prod

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Contract

Depends on Experience

100% Remote - Call Center Representative – Financial Services

Remote

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28d ago

Position: Call Center RepresentativeProcess: Inbound Customer ServiceIndustry: Retirement Services / Banking / Financial ServicesDuration: 6+ Month ContractWork Arrangement: [Remote]34 Weeks of PAID TrainingWeekly PayEquipment: Company-Provided Equipment at NO COSTStart Date: November 16th or December 1st. Why Join?Get paid while you train, receive your work equipment at no cost, and build valuable experience in the financial services industry! Key ResponsibilitiesHandle inbound customer servic

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Contract

Call Center Customer Service Representative

Remote

•

Yesterday

Call center agent Location: Remote Training start date: 11th Jan 2027 Mandatory Training: 2 weeks Video Training Program. Attendance and video participation Selection in the interview requires completion of the background check, drug test, and HR onboarding documentation within the defined timelines. About the Company Infinite Computer Solutions is a global technology solutions and services provider specializing in digital transformation, IT consulting, application management, and business proce

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Full-time

16 - 17

Customer Service Agent (Call Center)- $18/hr

Remote

•

Today

*s and s and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time. Please send resume with rate expectations. Pay rate $18/hr Candidates living within United States will be considered due to Government requirement KPI managementService Level Agreement (SLA)CRM toolscustomer service operations

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Full-time

IVR Product Owner

Remote

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7d ago

Looking to hire a Product Owner who will lead the Identification and prioritization of agent use cases with high ROI: operational automation, coordination agents, internal task delegation Call Center Experience team within Global Customer Service and Operations is looking to build Agentic AI that will enable CLIENT Contact Center Customers to interactwith an "AI that acts" instead of an "AI that talks". These agentic AI will enable customers get faster and 24x7 service and 24x7. Qualifications:

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Contract

Depends on Experience

Office Administrator

Remote

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6d ago

We are seeking an organized and detail-oriented Office Administrator to provide general administrative support and assist the Benefits Team with daily operations. The ideal candidate will have strong customer service skills, excellent communication abilities, and experience managing administrative tasks in a fast-paced environment. Responsibilities Provide day-to-day administrative support to the office and Benefits Team. Manage inquiry emails and ServiceNow inboxes, responding to routine questi

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Contract

15 - 20

Product Manager, Contact Center Modernization

Remote

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2d ago

Product Owner /Manager, Contact Center Modernization (Amazon Connect Migration Healthcare Payer) Location: St. Louis, MO / Dallas, TX / New York, NY- Hybrid/Remote Required Qualifications 7+ years of product management experience, with at least 3 years leading initiatives in contact center platforms or voice automation within a healthcare payer setting.Strong understanding of healthcare call center operations, including member services, provider support, care management, and utilization review.

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Contract, Third Party

Depends on Experience

IT EUX Junior Engineer I - Remote US Only

Remote

•

Today

IT EUX Junior Engineer I - Remote US Only Department: Blue Mantis Employment Type: Full Time Location: Remote Description The EUX Junior Engineer I provides support to all Managed Services contracted clients. The analyst is responsible for first level technological problem determination, problem/incident recording, and problem resolution to issues reported by customers. The EUX Junior Engineer I is the front line in the Help Desk Call Center and is responsible for providing technical suppor

Full-time

USD 17.00 - 19.00 per hour

Technical Support Representative I (Remote)

Remote or Carlsbad, California

•

Today

HME has been creating innovative products for the drive-thru and pro-audio industries since 1971. From the very beginning, we've known these solutions would never have happened without the customer-focused people who make up our company. HME has a team environment with a culture of collaboration, learning, and growth. With subsidiaries located in California, Missouri, Canada, UK, India, and China, companies around the world depend on HME for clear, reliable communication solutions. From setting

Full-time

USD 19.00 - 21.00 per hour

L1 Tech Support (NSS)

Remote or Atlanta, Georgia

•

Today

RESPONSIBILITIES: Kforce has a client seeking a remote L1 Tech Support (NSS) to join their team. We are looking for someone to provide customer service and technical support in a fast-paced call center environment. This role is responsible for assisting customers and internal users with order-related inquiries, troubleshooting technical issues, and resolving hardware, software, and account access concerns. Support is primarily provided through inbound phone calls and requires strong problem-solv

Contract

$19 - $19 hourly

Analyst, End User Client (Business Applications)

Remote

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Today

Analyst, End User Location: 100% Remote Rate: $19-21/hr. Resume deadline: November 23, 2026 About the Role: This is a customer-focused IT support role responsible for providing technical assistance to end users utilizing the proprietary ordering applications. The IT Service Center Analyst serves as the first point of contact for customer issues, troubleshooting technical concerns, documenting incidents, and collaborating with internal support teams to ensure timely resolution. What You'll Do:

Contract

$19.00 - $21.00

NiCE IVR Telephony Engineer

Remote or Armonk, New York

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a NiCE IVR Telephony Engineer in Armonk, NY. Summary: We are seeking an experienced integration consultant to support the migration of a large contact center team from a legacy CTI connector to the modern NiCE CXone Salesforce Agent (CXone Agent Embedded), and to configure the CXone Agent Assist Hub for AI-powered call transcription and auto-summary within Salesforce Service Cloud. This is a hands-on configuration and implementation role wit

Contract

$70 - $90 hourly

Tier 1 Help Desk Specialist (Onsite Huntsville, AL) (req-299)

Huntsville, Alabama

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Today

Team CATHEXIS elevates the government contracting experience through rapid response, deep skill, and thoughtful problem-solving and communication. Our core capabilities are our top-tier program and project management, data analytics, and audit services, the backbone of which is our integrated approach to operational excellence. You worked hard to get to where you are. You strive to make every day better than the day before. So do we. Team CATHEXIS operates with an all-in mindset. We are working

Full-time

USD 28.40 per hour

W2 Data Architect

Remote

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13d ago

Data Architect (Remote)Introduction: As a Data Architect consultant for Adobe, you will lead or support the development of advanced, secure data solutions for our innovative digital marketing platforms. You will need to craft data strategy, architecture, SQL, and governance for customer solutions, including end-to-end profiles, segmentation, journeys, and campaigns. Responsibilities: Provide deep experience to build data solutions across multiple Adobe products and cloud platforms aligned with e

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Contract

Depends on Experience

Data Centre Remote Field Service Engineer (L1)

Remote or Oregon

•

Today

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional re

Full-time

USD 28.00 - 42.00 per hour

Software Engineer

Remote or Fort Washington, Pennsylvania

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Today

Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. Ascensus does not provide visa sponsorship now or in the future and does not hire candidates working under OPT. Section 1: Position Summary We are hiring for multiple positions on our AI Technology team: Associate Level (0-2 years experience /New Grads)Mid Level (3-5 years experienc

Full-time

USD 65,000.00 - 150,000.00 per year

Data Centre Remote Field Service Engineer (L2)

Remote or Oregon

•

Today

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. Your day at NTT DATA The Data Centre Remote Field Service Engineer (L2) is a developing engineering role, operating in region and is responsible for providing a professional re

Full-time

USD 32.00 - 49.00 per hour

Call center jobs in Alabama, USA