Call center Jobs in Alabama

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ISP Support Technician

TEKsystems c/o Allegis Group

Huntsville, Alabama, USA

Full-time

Job Title ISP Support Technician Top Skills Windows 10 Windows 7 Customer Service Troubleshooting Top Skills' Details 1. Windows Operating Systems 2. Call Center - Customer Service 3. Troubleshoot connection issues Job Description Provide world-class customer support for ISP partners within a 24x7x365 environment. Answer inbound calls, chats and emails in a professional manner that adheres to company and departmental policies. Assist customers in diagnosing and resolving voice, data, video and c

ISP Support Technician

TEKsystems c/o Allegis Group

Huntsville, Alabama, USA

Full-time

Job Title ISP Support Technician Top Skills Windows 10 Windows 7 Customer Service Troubleshooting Top Skills' Details 1. Windows Operating Systems 2. Call Center - Customer Service 3. Troubleshoot connection issues Job Description Provide world-class customer support for ISP partners within a 24x7x365 environment. Answer inbound calls, chats and emails in a professional manner that adheres to company and departmental policies. Assist customers in diagnosing and resolving voice, data, video and c

ISP Support Technician

TEKsystems c/o Allegis Group

Huntsville, Alabama, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware

Customer Service Representative

Pyramid Consulting, Inc.

Remote

Contract

Immediate need for a talented Customer Service Representative. This is a 15+ months contract to opportunity with long-term potential and is located in CA (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-77216 Pay Range: $19 - $19.32/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Receives and responds to r

Care Management Support Coordinator II (Bilingual in Spanish)

Pyramid Consulting, Inc.

Remote

Contract

Immediate need for a talented Care Management Support Coordinator II (Bilingual in Spanish). This is a 06+months Contract-to-Hire opportunity with long-term potential and is located in Tampa, FL,Charlotte, NC, Hazard, KY, St. Louis, MO,Tempe/Phoenix, AZ(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-77653 Pay Range: $19 - $20/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, a

Junior Business Analyst

Turnberry Solutions, Inc

Remote

Full-time

Duration: FTE Location: 100% Remote Overview: Crew helps our clients deliver change through IT project delivery, business process improvement, and operational efficiency efforts. Our high-performing consultants are natural leaders who manage a wide range of responsibilities that vary from assignment to assignment. Our consultant training programs, investment in career development, and premier client portfolio ensure constant challenge and rapid growth for our employees. Crew business analysis

Credentialing Assistant

Pyramid Consulting, Inc.

Remote

Contract

Immediate need for a talented Credentialing Assistant. This is a 03+months contract opportunity with long-term potential and is located in Los Angeles,CA (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:25-76791 Pay Range: $22 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Monitor the queue and proces

Adobe Architect

Central Business Solutions

Remote

Contract

Job Title: Enterprise Architect Adobe MarTech EcosystemEnterprise Architect to lead strategy, design, and governance across our Adobe Experience Cloud stack. This role requires deep technical and functional expertise in Adobe products such as Adobe Experience Platform (AEP), Real-Time CDP, Customer Journey Analytics (CJA), Adobe Target, Adobe Journey Optimizer (AJO), Offer Decisioning Engine (ODE) and adjacent MarTech solutions. You'll shape scalable architectures that enable personalized, omnic

Intake Care Senior Representative

Pyramid Consulting, Inc.

Remote

Contract

Immediate need for a talented Intake Care Senior Representative. This is a 06+months contract opportunity with long-term potential and is located in US (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-76595 Pay Range: $19 - $21/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: The primary responsibility of

Voice Engineer / Contract / Remote

Motion Recruitment Partners, LLC

Remote or Pleasanton, California, USA

Full-time

Our client, a leading healthcare organization dedicated to advancing patient care and safety, is looking for a contract Voice Engineer. This is a fully remote role. Under general supervision of the IT Director, this position is responsible for our client's Voice Services (Contact Center) systems infrastructure to maintain a reliable and predictable service that supports the needs of our client's internal and external facing contact centers. This role will also provide expert technical consultati

IT SERVICE OPERATIONS

Orbitz Technologies Inc

Remote

Full-time

SENIOR MANAGER, IT SERVICE OPERATIONS (NY OR DC ONLY) Location: Job is fully remote, no location specified Security Clearance Required: No Benefits - Full Relocation Assistance Available - No Commission Compensation - No Bonus Eligible - Yes Overtime Eligible - No Interview Travel Reimbursed - No CANDIDATE DETAILS Seniority Level - Mid-Senior Management Experience Required - No Minimum Education - Bachelor's Degree Willingness to Travel - Occasionally Industry: Legal Job Category: Information T

Director IT Service Operations > 100% REMOTE

Marencor

Remote

Full-time

Director IT Service Operations > 100% REMOTE Location 100% REMOTE (BUT > MUST live in NY or Washington, DC area ) Industry: Healthcare / Health Services Possibility of light travel and coming into the office as needed. Our client, a leading professional services organization, is seeking a Senior Manager, IT Service Operations to oversee and optimize the performance of its IT service teams. This is a highly metrics-driven position focused on enhancing operational effectiveness across a global se

Network Engineer

SAIC

Remote

Full-time

Job ID: 2506496 Location: REMOTE WORK, VA, US Date Posted: 2025-07-08 Category: Information Technology Subcategory: Network Engineer Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: Yes Description SAIC is seeking a Network Engineer (Fleet Support) to join our TACNET ISEA team. This position is a fully remote position supporting dedicated distance support to US Na

Sr. Manager, IT Service Operations

Datanomics

Remote

Full-time

Remote but candidate MUST be commuting distance to New York city or Washington DCThe Senior Manager, IT Service Operations is responsible for overseeing the IT Service team's effective use of service management tools, with a focus on incident and request management, solution quality, ticket aging, and comprehensive reporting. This role is highly metrics-driven, emphasizing the importance of reporting, KPIs, and evaluating the overall efficiency of IT Service teams to enhance service delivery. Th

Product Owner with Lexis Nexis

Headway Tek Inc

US

Full-time, Part-time, Contract, Third Party

Product Owner with Lexis Nexis Remote 1 Year JD Serve as a linchpin between Lexis Nexis vendor and internal / CDE delivery teams Expertise in digital and security domains specifically ability to think through workflows related to implementation of Lexis Nexis security features on Mobile, Portal and Call center experiences Individual will help define product strategy / customer experience for Lexis Nexis Expertise in Scaled Agile and can write both technical and customer experience features /

Software Engineering Senior Advisors- Hybrid

Cigna

Remote or Morris Plains, New Jersey, USA

Full-time

The job profile for this position is Software Engineering Senior Advisor, which is a Band 4 Contributor Career Track Role with Cigna-Evernorth Services Inc. Responsibilities- Write and modify complex software application programs, and lead work groups responsible for software development, design, documentation, troubleshooting, and quality testing of contact center applications.Support and enhance applications used by consumers and internal call center agents.Assist in preparing for the adoptio

Application Security Lead (Hybrid)

Motorola Solutions

Remote or Chicago, Illinois, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil

Voice Technology, Strategy & Analytics Manager

Allstate Insurance Company

Texas, USA

Full-time

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Voice Technology, Strategy & Analytics Manager is resp

Senior Salesforce Developer - Remote

ICF

Remote or Reston, Virginia, USA

Full-time

ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference. Our Health Engineering Systems (HES) team works side by side with customers to articulate a vision for success, and then make it happen. We know success doesn't happen by accident. It take

IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems