Call center jobs in Alabama

Pega Systems Analyst OR Pega Business Systems Analyst, Call Center

Remote

•

Today

Pega Systems Analyst OR Pega Business Systems Analyst, Call Center Top 9 Technical Skills: Write technical User Stories, translate the "What" into the "How" Pega Product Experience is Preferred However some Workflow Platform is required Background and experience in "Process workflow A to B to C with decision points, either systemic or personalized 401K a huge plus, finance a minimum Interfacing Workflows with 3rd party products such as Salesforce Defining Operational processes User Stories suppo

Easy Apply

Full-time

Depends on Experience

Spanish Bilingual IT Customer Support TIER 1 (MD/VA/DC local)

Remote or Hybrid in Bethesda, Maryland

•

19d ago

SPANISH BILINGUAL - Customer Support Analyst (TIER 1) At Tria, we are a dynamic professional community driven by a mission rooted in service to colleagues, customers, and the community. Tria invests in its employees with a top-tier benefits package to support their physical, mental, and financial well-being. Job Description: We are looking for a highly skilled SPANISH BILINGUAL Tier 1 Customer Support Analyst to deliver high quality support to our user community. This role will be responsible fo

Easy Apply

Part-time

Depends on Experience

IT Customer Support TIER 1 (MD/VA/DC local)

Remote or Hybrid in Bethesda, Maryland

•

19d ago

Customer Support Analyst (TIER 1) REMOTE At Tria, we are a dynamic professional community driven by a mission rooted in service to colleagues, customers, and the community. Tria invests in its employees with a top-tier benefits package to support their physical, mental, and financial well-being. Job Description: We are looking for a highly skilled Tier 1 Customer Support Analyst to deliver high quality support to our user community. This role will be responsible for providing initial support to

Easy Apply

Part-time

Depends on Experience

Lead Data Analyst with TriZetto Facets AND Salesforce (both required)

Remote

•

4d ago

Job Title: Lead Data Analyst withTriZetto Facets AND Salesforce (both required) Location: 100% remote, candidates MUST reside in DC, MD, VA, WV, DE, PA, NC, NJ, NY, FL, TX to be considered. Duration: 9-month contract-to-hire Interview: 2 rounds of video interviews 6+ years of experience in a data analysis or data analytics roleExperience with creating trend analysis, or investigating data to understand any impediments to operationsExperience analyzing customer service or call center dataExperi

Easy Apply

Contract

60 - 70

Order Management System (OMS) Architect - REMOTE - W2

Remote

•

18d ago

Key Technical Skills: Base OMS (Order Management System) Call Center Operations SIM (Store Inventory Manager) Store Operations Key Responsibilities: Manage and optimize the Order Management System (OMS) to ensure efficient order processing and fulfillment. Collaborate with call center teams to streamline customer service operations. Utilize SIM (Store Inventory Manager) to maintain accurate inventory levels and improve store operations. Provide support and training to store staff on OMS and inv

Easy Apply

Contract

Depends on Experience

Order Management System (OMS) Lead - REMOTE - W2

Remote

•

18d ago

Easy Apply

Contract

Depends on Experience

Customer Service Representatives

Remote

•

3d ago

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us. Direct Client Requirement Job Title: Customer Service Representatives Contract: 2.5 Months Contract (Part Time) Location: Remote Job Summary T

Easy Apply

Contract

Depends on Experience

ISP Technician

Huntsville, Alabama

•

Today

Job Title ISP Support Technician 1. Windows Operating Systems 2. Call Center - Customer Service 3. Troubleshoot connection issues Job Description Provide world-class customer support for ISP partners within a 24x7x365 environment. Answer inbound calls, chats and emails in a professional manner that adheres to company and departmental policies. Assist customers in diagnosing and resolving voice, data, video and connectivity issues and answer questions that ensure an optimal customer experience. P

Full-time

USD 15.00 - 15.50 per hour

Pega Business Systems Analyst OR Pega Systems Analyst - ZL

Remote

•

Today

DevOps Engineer Location: Remote Top 11 Technical Skills: Write technical User Stories, translate the "What" into the "How" Pega Product Experience is Preferred However some Workflow Platform is required Background and experience in "Process workflow A to B to C with decision points, either systemic or personalized 401K a huge plus, finance a minimum Interfacing Workflows with 3rd party products such as Salesforce Defining Operational processes User Stories supporting Retirement Backoffice proc

Easy Apply

Full-time

Depends on Experience

Service Desk Technician

Birmingham, Alabama

•

Today

Description One of TEKsystems' clients, a company headquartered in Birmingham with locations across the country, is looking for a Service Desk Technician. The IT Service Desk is the first line of support for the company's internal end users. Service Desk Specialists are responsible for escalations from technicians to resolution or elevating to Tier 3 support. Additional responsibilities would include support and adoption of the Microsoft 0365 offerings. The candidates are expected to service ove

Full-time

USD 24.00 - 28.00 per hour

Five9 Technical Trainer

Remote or St. Louis, Missouri

•

Today

RESPONSIBILITIES: Kforce has a client that is seeking a Five9 Technical Trainer in Saint Louis, MO. Overview: We are seeking a detail-oriented Technical Training Specialist to assist on the rollout of the Five9 Intelligent Cloud Contact Center and manage this critical function. This role begins with a massive deployment phase-onboarding 200 call centers in the East Region by year-end-before shifting focus to the West Region. Once the initial migration is complete, you will transition into an o

Contract

$90,000 - $120,000 hourly

Customer Experience Quality Assurance Analyst-Anchorage, AK (Remote)

Remote or Anchorage, Alaska

•

Today

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at HMS , a Gainwell Company carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistanc

Full-time

USD 43,100.00 - 61,600.00 per year

Customer Support Specialist - Remote!

Remote or Dallas, Texas

•

Today

Practice: Managed Services Position Title: Customer Support Specialist Position Location: Remote Reports to: Team Lead Customer Support Job Summary: Responsible for the day-to-day support of Managed Services Clients. By leveraging customer service skills and understanding today's technologies and Electronic Health Record software, solve a wide variety of challenges in a fast-paced environment that is managed using ITIL methodology. The work hours for this role are Monday thru Friday 1:30pm CST -

Full-time

Help Desk Support Specialist

Remote or Dallas, Texas

•

Today

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary Provides technical support to the orga

Full-time

USD 17.00 - 28.46 per hour

Technical Business Analyst

Remote or Providence, Rhode Island

•

Today

Description We are looking for an experienced Technical Business Analyst to join our team in Providence, Rhode Island. In this long-term contract position, you will play a key role in bridging technical and business needs, driving process improvements, and ensuring project success. This role requires a highly analytical individual with over 10 years of experience in business analysis and a strong ability to work collaboratively across teams. Responsibilities: Conduct in-depth business analysis

Easy Apply

Contract

USD 50.00 - 60.00 per hour

Technical Support Engineer (Hybrid)

Remote or Orlando, Florida

•

Today

Work Flexibility: Hybrid As a Technical Support Engineer, you will be working in a dynamic, fast-paced environment, ensuring Stryker's care.ai solutions are properly and effectively deployed. You will use your technical expertise to investigate issues, research solutions, craft solutions, and deliver excellent customer service via telephone, e-mail, and the web. This is not a call center; our support team works together to take on technical challenges and provide a positive experience for our c

Full-time

Software Developer

Remote or Bellevue, Washington

•

Today

Description Robert Half is seeking a Senior QA / SDET (Automation-Focused) to support an insurance organization. This role involves supporting and stabilizing an enterprise portal platform following recent team restructuring, while helping expand automated testing capabilities across UI and backend services. The position is remote and is a long-term contract opportunity with potential to extend. Apply today! Job Details: Schedule: Standard business hours Duration: Long-term contract Location:

Easy Apply

Contract

USD 40.00 - 50.00 per hour

Senior Service Designer

Remote

•

4d ago

Our client is seeking an experienced Senior Service Designer to support federal clients in modernizing services, improving customer experience, and transforming complex, mission-critical systems. In this role, you will work across design, research, policy, operations, and technology to design and implement endtoend service improvements that are humancentered, feasible within federal constraints, and measurable at scale. Job Location: This position requires that the job be performed in the Unite

Easy Apply

Contract

Depends on Experience

Senior Technical Support Engineer (Hybrid)

Remote or Fort Wayne, Indiana

•

Today

Work Flexibility: Hybrid As a Senior Technical Support Engineer, you will be working in a dynamic, fast-paced environment, ensuring Stryker's Vocera solutions are properly and effectively deployed. You will use your technical expertise to investigate issues, research solutions, create win-win outcomes, and deliver excellent customer service via telephone, e-mail and the web. This is not a call center; our support team works together to take on technical challenges and provide a positive experie

Full-time

Salesforce MCI (Datorama) Architect (Part-Time)

Remote or Fitchburg, Wisconsin

•

Today

RESPONSIBILITIES: Kforce is looking for a Salesforce Marketing Cloud Intelligence (formerly Datorama) Architect to design, build, and scale our marketing analytics foundation. The Architect will own data modeling, harmonization, and dashboard configuration end-to-end-connecting complex, high-volume datasets to deliver trustworthy insights that drive decisions. Experience in the healthcare industry a plus. Responsibilities: * Architect and implement Marketing Cloud Intelligence workspaces, data

Third Party, Contract

$70 - $80 hourly

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Call center jobs in Alabama, USA