Call center Jobs in Kentucky

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Remote Call Center Agent

ACD Connect, LLC

Remote or Farmington, Utah, USA

Part-time

Job DescriptionJob DescriptionSalary: 10.00 ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate. The Call Center agents position handles answering incoming calls from customers, respond to inquiries, manage complaints, troubleshoot significant customer service issues, and provide general information. You will be a member of the primary contact will be responsible for assisting callers in completing donations

Remote Telemarketer / Outbound Call Center Specialist

OMG National

Remote or Houston, Texas, USA

Full-time

Job DescriptionJob DescriptionCompensation: Competitive Starting Wage Location: Remote Job Title: Business Development Specialist Reports to: Executive Director of Marketing OMG National, a 33-year-old marketing firm and five-year Inc. 5000 recipient, is seeking a qualified Business Development Specialist (BDS) for remote employment. The BDS will specialize in reaching out to set appointments with new and existing prospects, presenting the opportunity for a Digital Marketing evaluation. This is

Product Owner with Call Center Management (Acqueon)_Remote

Gate Insight

US

Third Party

Job Role : Call Center Dialer Management Product Owner (Acqueon) Location: Remote Duration: 12+ months (Possible Extension) Job Description:- Seeking an experienced and driven Product Owner specializing in Call Center Dialer Management with a deep understanding of Acqueon's platform and its integration with contact center solutions like Twilio. This role will serve as the key liaison between business stakeholders, technical teams, and third-party vendors to optimize outbound and inbound dialing

Call Center Representative (multiple job openings)

4 Consulting Inc.

Remote or Tampa, Florida, USA

Full-time

Job DescriptionJob DescriptionWho we are! At 4Ci our mission is to build long term relationships, based on trust, integrity, and knowledge with all our employees and business affiliates. 4Ci has been in business for 20 years and has employees working on mission critical projects nationwide. We provide computer programming, testing, and system design services to develop and maintain multi-year, multi-million-dollar mission critical applications for the US Government. Examples of such applications

Call Center Customer Service ** Fully Remote**

Grand Circle LLC

Remote or Boston, Massachusetts, USA

Full-time

Job DescriptionJob DescriptionDo you have a passion for travel? Grand Circle Corporation seeks a REMOTE Traveler Support Counselor to join our remote December 9th, 2024, class. As a Traveler Support Counselor, you will be responsible for providing excellent customer service and support to our travelers. Your role will involve: Handling service calls.Making reservation changes.Educating on tour itineraries.Processing payments.Responding to customer inquiries.**Responsibilities:** Manage service c

Call Center Agent - 100% Work From Home

ANDX

Remote or San Antonio, Texas, USA

Full-time

Job DescriptionJob DescriptionSalary: 12.00 per hour Call Center Agent - 100% Work from Home Remote in Texas Its beyond rewarding to work for a company that truly believes in its employees, here at ANDX we not only believe in our employees, but we also provide honest communication and deep appreciation for our employees while providing opportunities to grow their knowledge and skills. We are currently looking for call center agents who will be dedicated to handling a large volume of calls, cond

Call Center Representative (multiple job openings)

4 Consulting Inc.

Remote or Dallas, Texas, USA

Full-time

Job DescriptionJob DescriptionWho we are! At 4Ci our mission is to build long term relationships, based on trust, integrity, and knowledge with all our employees and business affiliates. 4Ci has been in business for 20 years and has employees working on mission critical projects nationwide. We provide computer programming, testing, and system design services to develop and maintain multi-year, multi-million-dollar mission critical applications for the US Government. Examples of such applications

Call Center Representative (multiple job openings)

4 Consulting Inc.

Remote or Austin, Texas, USA

Full-time

Job DescriptionJob DescriptionWho we are! At 4Ci our mission is to build long term relationships, based on trust, integrity, and knowledge with all our employees and business affiliates. 4Ci has been in business for 20 years and has employees working on mission critical projects nationwide. We provide computer programming, testing, and system design services to develop and maintain multi-year, multi-million-dollar mission critical applications for the US Government. Examples of such applications

IT Call Center Specialist

HPTech Inc.

Remote

Third Party, Contract

Job role: IT Call Center Specialist Location: Remote Job Type: Contract to Hire (CTH) Shift Start/End Time: Hours are M-F 7am-11 pm est. Candidates must be available to work any shift within those days/times and may vary based on business needs. Ideal Candidates: Call center background, high professional, attention to detail, goal orientated, handles high stress environment well, flexible schedule, handles change well. MUST HAVE - If candidate does not meet this criteria, do not submit: Candidat

Technical Product Owner

Apolis

Remote or Owings Mills, Maryland, USA

Contract

Job Title: Product Owner Location: Remote Tax Term (W2, C2C): W2 Job Type (Permanent/Contract) : Contract Duration: Long Term Pay Range: $60-66 W2Role and Responsibilities: Responsible for contract center or call center. Looking to use AI in the future if someone has that will be good. Strong written and verbal communication. Collaborative and innovative person. Work closely with stakeholders. Must have worked with both agile and waterfall environments. Certificate Scrum Master - only nice to

Customer Service Associate Representative

Pyramid Consulting, Inc.

Remote

Contract

Immediate need for a talented Customer Service Associate Representative. This is a 03+ Months Contract opportunity with long-term potential and is located in U.S.(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:24-51579 Pay Range: $16 - $16.25/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Conducting resea

Unified Communications Manager

AGM Tech Solutions, LLC

Louisville, Kentucky, USA

Contract

Position Title: Unified Communications Manager Location: hybrid in Louisville, KY. Long term Contract Position Summary: Experience must include Unified Communications Manager 10.5+, Communications Manager Express, Unity, Unity Express, Unity Connection, Cisco Emergency Responder, Cisco Voice Gateways, Unified Presence Server and Communicator. Experience must include Oracle and/or Cisco CUBE session border controllers Experience with enterprise telephony design, deployment, and operations Experi

Workforce Manager (WFM)

Radiant System, Inc

Remote

Contract

Title: Workforce Management (WFM) Capacity Planning & Forecasting/Scheduling Consultant Location: : REMOTE Duration: 12+ Months IEX experience is a requirement Job Summary: Seeking an experienced and strategic Senior Workforce Manager to lead workforce capacity planning and management efforts. This pivotal role is responsible for ensuring optimal workforce operations across our global BPO partners in Central America and the Philippines. The ideal candidate will possess deep expertise in workforc

Customer Service Representative - Contract- Remote

DotSolved Systems, Inc.

Remote

Contract

The Benefit Disbursement Call Center Representative is responsible for providing exceptional service to clients by addressing their inquiries related to retirement plan payments. This role involves handling both periodic and non-periodic payments, performing check reconciliations, and assisting with tax processing. The representative will work closely with various departments to ensure accurate and timely processing of all requests. Strong communication skills, attention to detail, and a commitm

Forecasting and Performance Analyst

Zachary Piper Solutions, LLC

Remote

Full-time

Piper Companies is looking for a Forecasting and Performance Analyst to join an insurance provider based out of Baltimore, MD. This is a direct hire, remote opportunity. Essential Duties of theForecasting and Performance Analyst: Support and maintain forecasting, capacity, and budget models both back office and telephony modelling, both tactical and strategicMaintain models used to plan resources and analysis in long term business decisionsMonitor assumptions & actual results against plan and d

Entry Level Help Desk : Remote

TEKsystems

Remote or Cedar Rapids, Iowa, USA

Full-time

Job DescriptionJob Description100% Remote: Equipment Provided. 4 month Contract to hire! Paid Training. Top Skills' Details 1. Windows Operating Systems 2. Call Center- Customer Service 3. Troubleshoot connection issues Job Description Provide world-class customer support within a 24x7x365 environment. Answer inbound calls, chats and emails in a professional manner that adheres to company and departmental policies. Assist customers in diagnosing and resolving voice, data, video and connectivity

Genesys Client Consultant

EDCi

Remote or Appleton, Wisconsin, USA

Full-time

Job DescriptionJob Description? Back to Career Opportunities Genesys Client ConsultantLocation: Remote EDCi provides infrastructure and call center technology services and solutions to clients throughout North America. Through our partnership and certifications with leading technology providers including Citrix, Cisco, Genesys, IBM and Microsoft, our customers receive the highest quality of product and service the industry has to offer. The Client Consultant will serve as a key component on EDC

Technical and Business Account Specialist

EDCi

Remote or Appleton, Wisconsin, USA

Full-time

Job DescriptionJob DescriptionTechnical and Business Account SpecialistLocation: Remote EDCi provides infrastructure and call center technology services and solutions to clients throughout North America. Through our partnership and certifications with leading technology providers including Citrix, Cisco, Genesys, IBM and Microsoft, our customers receive the highest quality of product and service the industry has to offer. The Client Consultant will serve as a key component on EDCi s Customer Ca

IT Help Desk Analyst

(ISS) Information Systems Staffing

Remote or New York, New York, USA

Full-time

Job DescriptionJob DescriptionService Desk Analyst (Remote) Help Desk/Service Desk Analysts needed to support a large client's internal technical call center in the New York City area. Position requires extensive phone support of end users with various operating systems and application software. Products include MS WIN 10/11, MS Office Suite 2019, MS Outlook, Active Directory. (Currently working remotely from home) Duties entail: Receive incoming calls from end-users requesting supportOpening,

Technical Assistance Center Technician

Viasat, Inc.

Remote

Full-time

About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do As a Technical Assurance Center Technician, you will be the