Call center jobs in San Jose, CA

Remote

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5d ago

Job DescriptionWe are looking for enthusiastic and customer-friendly s who can communicate fluently in both English and Spanish to join our Call Center Support team. Key ResponsibilitiesHandle inbound and outbound customer support calls. Communicate with customers in English and Spanish. Understand customer queries and provide appropriate solutions. Assist customers with basic troubleshooting and service-related questions. Maintain accurate customer information and call records. Ensure professio

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Contract, Third Party

20+

Call Center Support Representative

Remote

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4d ago

Hi Job Opportunity: Spanish-Speaking Call Center Support Position: Call Center Support Representative Employment Type: Contract Location: Remote Required Skills: Fluency in Spanish (Speaking, Reading & Writing). Experience in Call Center / Customer Support. Strong verbal and written communication skills. Ability to handle customer inquiries and resolve issues. Good interpersonal and problem-solving skills.

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Contract

20+

Call Center Representative (Inbound Fraud)

Remote

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25d ago

Job Title: Call Center Representative (Inbound Fraud) Location: Charlotte, NC (Remote Candidates must reside within 60 miles or approximately 60 minutes) Type: Contract Description: The Clients Call Center Team At the client, we're proud to be a leading consumer financing company at the heart of American commerce. From health to home, auto to retail, our products have been serving the needs of people and businesses for nearly 100 years. We provide responsible access to credit and banking prod

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Contract

Depends on Experience

Call Center Quality Assurance Analyst

Remote

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6d ago

Remote: 100% Remote (U.S.-based; no onsite attendance required). Employment Type: 6-month Contract (W-2) possibility to extend. Compensation: Up to $32/hour (commensurate with experience). Benefits: Medical, LTD/STD, HSA/FSA, term life, supplemental health insurance options, and 401(k) available for W-2 employees (including family coverage if needed). This contract opportunity focuses on evaluating customer service interactions to ensure consistent service quality, compliance with established s

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Contract

Call Center Customer Service Representative

Remote

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5d ago

Call center agent Location: Remote Training start date: 11th Jan 2027 Mandatory Training: 2 weeks Video Training Program. Attendance and video participation Selection in the interview requires completion of the background check, drug test, and HR onboarding documentation within the defined timelines. About the Company Infinite Computer Solutions is a global technology solutions and services provider specializing in digital transformation, IT consulting, application management, and business proce

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Full-time

16 - 17

Customer Service Agent (Call Center)- $18/hr

Remote

•

Today

*s and s and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time. Please send resume with rate expectations. Pay rate $18/hr Candidates living within United States will be considered due to Government requirement KPI managementService Level Agreement (SLA)CRM toolscustomer service operations

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Full-time

Senior Software Engineer, Lifecycle & Messaging Platform

Mountain View, California

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Today

About NewsBreak Local life runs on local information. What happened down the street? Who can fix this? Where should we go tonight? NewsBreak started in 2015 to answer these questions, and today more than 40 million people a month rely on us to follow what's going on in their zip code. Three platforms with one vision: powering local life. Led by founder and CEO Jeff Zheng, NewsBreak is our local life and news platform; Nearby AI connects people with local businesses; and NDot AI helps publisher

Full-time

USD 150,000.00 - 280,000.00 per year

Sr Robotics Technical Support Engineer

Remote or Santa Clara, California

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Today

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn m

Full-time

USD 71,000.00 - 113,850.00 per year

IVR Product Owner

Remote

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11d ago

Looking to hire a Product Owner who will lead the Identification and prioritization of agent use cases with high ROI: operational automation, coordination agents, internal task delegation Call Center Experience team within Global Customer Service and Operations is looking to build Agentic AI that will enable CLIENT Contact Center Customers to interactwith an "AI that acts" instead of an "AI that talks". These agentic AI will enable customers get faster and 24x7 service and 24x7. Qualifications:

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Contract

Depends on Experience

Office Administrator

Remote

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10d ago

We are seeking an organized and detail-oriented Office Administrator to provide general administrative support and assist the Benefits Team with daily operations. The ideal candidate will have strong customer service skills, excellent communication abilities, and experience managing administrative tasks in a fast-paced environment. Responsibilities Provide day-to-day administrative support to the office and Benefits Team. Manage inquiry emails and ServiceNow inboxes, responding to routine questi

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Contract

15 - 20

Product Manager, Contact Center Modernization

Remote

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6d ago

Product Owner /Manager, Contact Center Modernization (Amazon Connect Migration Healthcare Payer) Location: St. Louis, MO / Dallas, TX / New York, NY- Hybrid/Remote Required Qualifications 7+ years of product management experience, with at least 3 years leading initiatives in contact center platforms or voice automation within a healthcare payer setting.Strong understanding of healthcare call center operations, including member services, provider support, care management, and utilization review.

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Contract, Third Party

Depends on Experience

IT EUX Junior Engineer I - Remote US Only

Remote

•

Today

IT EUX Junior Engineer I - Remote US Only Department: Blue Mantis Employment Type: Full Time Location: Remote Description The EUX Junior Engineer I provides support to all Managed Services contracted clients. The analyst is responsible for first level technological problem determination, problem/incident recording, and problem resolution to issues reported by customers. The EUX Junior Engineer I is the front line in the Help Desk Call Center and is responsible for providing technical suppor

Full-time

USD 17.00 - 19.00 per hour

Business Analyst

Remote or Ventura, California

•

Today

Description For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. We are looking for a Business Analyst to support service-focused operations for our client that is in the Public Sector industry. This Long-term Contract position is ideal for someone who can evaluate business needs, has experience in supporting Court Case Management System, and collaborate with teams in an Agile environment. T

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Contract

USD 57.00 - 66.00 per hour

Technical Support Representative I (Remote)

Remote or Carlsbad, California

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Today

HME has been creating innovative products for the drive-thru and pro-audio industries since 1971. From the very beginning, we've known these solutions would never have happened without the customer-focused people who make up our company. HME has a team environment with a culture of collaboration, learning, and growth. With subsidiaries located in California, Missouri, Canada, UK, India, and China, companies around the world depend on HME for clear, reliable communication solutions. From setting

Full-time

USD 19.00 - 21.00 per hour

L1 Tech Support (NSS)

Remote or Atlanta, Georgia

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Today

RESPONSIBILITIES: Kforce has a client seeking a remote L1 Tech Support (NSS) to join their team. We are looking for someone to provide customer service and technical support in a fast-paced call center environment. This role is responsible for assisting customers and internal users with order-related inquiries, troubleshooting technical issues, and resolving hardware, software, and account access concerns. Support is primarily provided through inbound phone calls and requires strong problem-solv

Contract

$19 - $19 hourly

Application Field Service Engineer

Remote or Tennessee

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Today

Nordson Electronics Solutions, a global leader in assembly and advanced packaging stage solutions, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment. Summary of the role As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.

Full-time

Analyst, End User Client (Business Applications)

Remote

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Today

Analyst, End User Location: 100% Remote Rate: $19-21/hr. Resume deadline: November 23, 2026 About the Role: This is a customer-focused IT support role responsible for providing technical assistance to end users utilizing the proprietary ordering applications. The IT Service Center Analyst serves as the first point of contact for customer issues, troubleshooting technical concerns, documenting incidents, and collaborating with internal support teams to ensure timely resolution. What You'll Do:

Contract

$19.00 - $21.00

NiCE IVR Telephony Engineer

Remote or Armonk, New York

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a NiCE IVR Telephony Engineer in Armonk, NY. Summary: We are seeking an experienced integration consultant to support the migration of a large contact center team from a legacy CTI connector to the modern NiCE CXone Salesforce Agent (CXone Agent Embedded), and to configure the CXone Agent Assist Hub for AI-powered call transcription and auto-summary within Salesforce Service Cloud. This is a hands-on configuration and implementation role wit

Contract

$70 - $90 hourly

Tier I Part Time Help Desk Analyst - Overnight Monitoring

Remote or McLean, Virginia

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Today

Overview The Tier I Help Desk Analyst - Overnight Monitoring provides first-level operational support for overnight monitoring activities in a mission-critical federal environment. This position serves as a junior operations and service desk resource responsible for monitoring designated NSOC and enterprise tools, documenting incidents or notable events, creating and updating tickets, and escalating critical issues to senior NSOC personnel in accordance with established procedures. This role i

Part-time

USD 20.00 per hour

Project Manager

Remote or Fitchburg, Wisconsin

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a Project Manager in Fitchburg, WI. Overview: The client is looking for a technical project management professional to lead and support complex, client-facing initiatives. This individual will have a strong focus on Salesforce or other CRM platforms in the context of healthcare and life sciences environments. This individual will serve as a trusted partner to clients, balancing delivery execution, relationship management, and strategic overs

Contract

$45 - $55 hourly

Call center jobs in San Jose, CA, USA