Customer Support jobs in New York

New York, New York

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2d ago

Customer Support Team Lead w/ Vast Data, Inc. Telecommutg role to be performd anywhere in the U.S. Lead regionl team of Customr Success Enginrs in handlg highly tech storage & lrge scale compute issues. Positn reqs a Bach deg (U.S. or for equiv) in Comp Sci, Comp Info Systms, Electronic Engg or rel field & 10 yrs of exp in the job offerd or rel role. Must have 10 yrs of exp w/ clnt protocol debugging incl NFS, SMB & S3. Must have 10 yrs of escalation mgmt exp wrkg w/ sftware dvlprs. Must have 5

Full-time

USD 150,550.00 - 210,000.00 per year

Desktop Support Analyst

New York, New York

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Today

Description We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in New York, New York. This Long-term Contract position is ideal for someone who enjoys resolving device, access, and hardware issues while delivering dependable day-to-day support across a fast-paced environment. The role focuses on maintaining desktop performance, supporting Apple-based technology, and helping employees stay productive through responsive service and sound troubleshootin

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Contract

USD 29.45 - 34.10 per hour

Technical Customer Support Engineer

Remote

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Today

Vectra is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises. The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it empowers security teams to rapidly prioritize, investigate and respond to the most advanced cyber-attacks. With 35 patents in AI-driven threat detection and the most vendor references in MITRE D3FEND, organiza

Full-time

USD 80,000.00 - 90,000.00 per year

Technical Customer Support Specialist

Remote

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Today

About HappyRobot HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces. Our AI workers don't just communicate through voice and email - they make decisions, take action, and run operations autonomously across entire enterprise systems. Born in Y Combinator (S23) and backed by a16z, Base10, Prysm Capital and Eurazeo with over $200M raised, we power critical operations for global enterprises worldwide. Our platform is battle-tested in the most demanding environm

Full-time

Help Desk/Desktop Support Analyst

New York, New York

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to provide frontline technical assistance for retail kiosk environments in New York, New York. This Long-term Contract position focuses on maintaining reliable day-to-day system performance, responding quickly to user-reported issues, and helping store teams keep devices operational during business hours. The ideal candidate is comfortable working with Windows-based systems, handling service desk activity, and applying practical

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Contract

USD 23.75 - 27.50 per hour

IT Onboarding and Reporting, Technology & Engineering Fellow (Spring)

New York, New York

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Today

Job ID: 17644 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary: Intern Department: IT Client Support Date Posted: Oct 13, 2026 Description Department: MTA Information Technology Location: 2 Broadway, New York, NY 10004 Position Title: IT Onboarding and Reporting, Tech & Eng Fellow Hourly Rate: $19.00 (Undergraduate) All internship positions are onsite and require regular, in-person attendance at the designated work location. OVERVIEW OF DEPARTMENT: T

Full-time

USD 19.00 per hour

Help Desk/Desktop Support Analyst

New York, New York

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to support a growing team in New York, New York through a mix of remote assistance and occasional onsite visits. This Long-term Contract opportunity is ideal for someone who enjoys hands-on technical support, user onboarding, and day-to-day desktop troubleshooting in a small team environment. The role will work closely with a broader IT function to keep systems accessible, employees supported, and technical issues resolved effici

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Contract

USD 28.50 - 33.00 per hour

Help Desk/Desktop Support Analyst

Brooklyn, New York

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to support daily technical operations for end users in Brooklyn, New York. This Long-term Contract position is ideal for someone who enjoys solving hardware and software issues, preparing equipment for new users, and delivering responsive desktop support in a fast-paced telecom services environment. The person in this role will handle a wide range of technical requests, maintain reliable workstation performance, and help ensure e

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Contract

USD 27.71 - 32.09 per hour

Security Systems / IT Support Technician

Union, New Jersey

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Today

Description We are looking for a Security Systems / IT Support Technician to provide on-site support for a university environment in Union, New Jersey. This Long-term Contract position focuses on maintaining electronic security and access control systems while also assisting with day-to-day technical support needs across campus. The ideal candidate brings strong communication skills, a service-oriented approach, and the ability to work effectively with students, faculty, and staff in a hands-on

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Contract

USD 21.38 - 24.75 per hour

Application Support & Client Onboarding Engineer: Trading Technology

New York, New York

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6d ago

London or New York The opportunity My client is a leading financial technology provider supplying trading and liquidity infrastructure to a broad client base, from large institutions to retail-focused brokers and their end clients. They are hiring an Application Support Engineer to join their customer-facing support and onboarding team. You will be the first point of contact for clients on operational and technical issues, and will play a hands-on role in onboarding new clients, from initial se

Full-time

Senior Software Engineer

New York, New York

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Today

Bready* to make a change? Toast is a rapidly growing company that's revolutionizing how the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, team management, guest-facing technology, and award-winning customer support. Join us as we empower the restaurant community to delight gu

Full-time

USD 159,000.00 - 254,000.00 per year

Sr. IT Applications Consultant

New York, New York

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Today

Description We are looking for an experienced Sr. IT Applications Consultant to provide expert support for Microsoft 365 and other essential business applications in New York, New York. This Long-term Contract position will focus on resolving application issues, partnering with internal teams and external vendors, and leading technology initiatives that strengthen daily operations. The ideal candidate will be comfortable working independently, translating business needs into practical solutions,

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Contract

USD 63.34 - 73.34 per hour

Proposal Writer

New York, New York

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Today

Description We are looking for a Proposal Writer to support the development of persuasive, well-structured submissions for a Contract position based in New York, New York. This role focuses on creating high-quality response documents, translating complex information into clear written content, and helping deliver timely proposals aligned with client and regulatory expectations. The ideal candidate brings strong proposal development experience and a solid understanding of gaming law within compet

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Contract

USD 31.66 - 36.66 per hour

Associate Mechatronics Field Engineer

Montville, New Jersey

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Today

Who You Are The Associate Field Service Engineer will be responsible for providing extensive service to most commonly encountered products and problems without assistance. An intermediate-level position requiring broad technical knowledge with the regular application of advanced engineering principles, practices and techniques. Reporting to our Pine Brook, New Jersey. office, the Associate Field Service Engineer will provide support to customers in the New Jersey, New York, Maryland, Delaware

Full-time

USD 85,000.00 per year

Program Manager

New York, New York

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Today

Description We are looking for a Program Manager to lead finance data initiatives for a Financial Services organization in New York, New York. This Long-term Contract position will guide work from early problem identification through clearly defined, engineering-ready requirements while partnering with cross-functional teams to keep priorities aligned. The role calls for strong communication, product thinking, and hands-on analytical ability to turn complex business needs into practical delivery

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Contract

USD 50.00 - 70.00 per hour

Network Operations Engineer (911/Public Safety)

New York, New York

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Today

Location: New York City, NY Salary: $55.00 USD Hourly - $60.00 USD Hourly Description: Our client is currently seeking a Network Operations Engineer (911/Public Safety) Job Title: Network Operations Engineer (911/Public Safety) Location: New York, NY (Hybrid - 1 day/week onsite) Schedule: Monday-Friday, 8:00 AM - 5:00 PM On-Call Requirement: Rotating after-hours/on-call coverage required Environment: Supports 24x7 NYC E911 Public Safety Operations Job Summary We are seeking a Network Opera

Contract

USD 55.00 - 60.00 per hour

Field Service Engineer - New York State

Remote or New York, New York

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Today

Job Title Field Service Engineer - New York State Location(s) Albany, NY, Buffalo, Rochester, US Remote - NY About Us Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world's greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11,000+ colleagues from around the globe are vital to our success and the reason we're able to push boundaries in p

Full-time

USD 65,500.00 - 88,000.00 per year

IT Manager

New York, New York

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Today

Description We are looking for an IT Manager to support a Financial Services organization in New York, New York through a Contract engagement. This position will oversee core end-user technology operations, coordinate external service providers, and strengthen access, device, and productivity systems across the environment. The role is well suited for someone who can balance day-to-day IT administration with process improvement, security-minded oversight, and planning for continued office growth

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Contract

USD 57.00 - 66.00 per hour

Sr. Information Analyst

Hackensack, New Jersey

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Today

Description We are looking for an experienced Sr. Information Analyst to support IT risk, governance, and compliance initiatives in Hackensack, New Jersey. This role focuses on strengthening security and privacy practices by evaluating control environments, identifying compliance gaps, and helping align internal standards with recognized regulatory and industry frameworks. The ideal candidate will work closely with cross-functional teams, communicate findings to leadership, and contribute to awa

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Full-time

USD 140,000.00 - 170,000.00 per year

Project Manager/Sr. Consultant

New York, New York

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Today

Description We are looking for an experienced Project Manager/Sr. Consultant to lead complex technology initiatives within a fast-paced media environment in New York, New York. This Long-term Contract position will guide Agile delivery efforts, align cross-functional stakeholders, and keep projects on track from planning through execution. The ideal candidate brings strong IT project management expertise, a structured approach to delivery, and the ability to use Jira and related tools to drive v

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Contract

USD 43.54 - 50.41 per hour

Customer Support jobs in New York, NY, USA