Remote or Boston, Massachusetts
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Today
Description The Tech Support Analyst role is responsible for providing excellent customer service and assist associates with Tier 1 & 2 IT Support related issues. Additionally, the Tech Support Analyst position should manage support tickets while providing timely customer feedback. Perform all in-person activities and prioritize tickets based on business needs is also a large part of the job. Responsibilities: Provide 1st level IT support for all incidents and requests routed directly to the Tec
Full-time
USD 32.00 - 40.00 per hour