Genesys jobs in New York, NY

Genesys Cloud Developer/AWS Connect Developer

Remote

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24d ago

Job Title: Genesys Cloud Developer Location: Remote Job Duration: Long-term Job Description: Develop, configure, and customize Genesys Cloud CX solutions.Support migration to Genesys Cloud, including assessment, configuration, testing, and deployment.Integrate Genesys Cloud with APIs, CRM, and other enterprise systems.Build and maintain IVR, routing, workflows, and contact center integrations.Troubleshoot issues and optimize Genesys Cloud performance.Collaborate with business, product, engineer

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Contract

Depends on Experience

Genesys Cloud Consultant

Remote

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16d ago

Job Role:Genesys Cloud ConsultantRemoteContractProject Overview: Genesys Cloud migration Role Scope / Deliverables: * Gather requirements, design, develop and deploy voice solutions in Genesys Cloud * Document call flows * Integrate Salesforce.com to enable call-to-case and email-to-case functionalities * Build custom APIs for Salesforce integration * Troubleshoot complex issues Key Skills: * 5+ years of Genesys Cloud Architect * 3+ years API integration and custom development * 5+ years of ex

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Full-time

Depends on Experience

AWS Developer with hands on Genesys

Remote

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3d ago

Role Overview We are seeking a strong AWS Engineer / Developer with hands-on Genesys experience to support an ongoing contact-center-related project. The role is predominantly focused on AWS engineering/development (approximately 75%), complemented by Genesys expertise (approximately 25%). Required Skillsets Strong hands-on AWS development and engineering experience, including building, integrating, troubleshooting, and supporting cloud-based applications.Experience with AWS services relevant to

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Contract

50 - 60

Genesys Cloud Engineer (Remote)

Remote

•

Yesterday

As a Genesys Cloud Engineer, you will be responsible for gathering requirements, designing, developing, and deploying voice solutions in Genesys Cloud. You will document call flows, integrate Salesforce.com to enable call-to-case and email-to-case functionalities, build custom APIs for Salesforce integration, and troubleshoot complex issues. Responsibilities:Gather requirements, design, develop, and deploy voice solutions in Genesys CloudDocument call flowsIntegrate Salesforce.com to enable call

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Contract

Depends on Experience

Genesys Cloud Architect

Remote or New York, New York

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Today

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organizat

Full-time

Genesys Conversational AI Architect

Remote

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10d ago

Title: Genesys Conversational AI Architect Location: Remote Duration: 12 Months Top Skills Required: Conversational AI & Agentic AIGenesys Cloud & CCaaSDigital & Voice Bot DevelopmentIVR, Routing & API IntegrationSolution Architecture & Technical ConsultingTesting, Troubleshooting & Delivery

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Contract

70 - 75

Senior Software Engineer

Jersey City, New Jersey

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Today

Job#: 3052340 Job Description: Senior Software Engineer Location: Jersey City & Pennington, New Jersey (Hybrid) Employment Type: Contract Contract Duration: 10 Months Role Overview As a Software Engineer, you will work with a team delivering next-generation customer self-service solutions using Genesys technologies. This role involves leveraging tools such as Microsoft Copilot and other AI technologies to improve productivity and accelerate solution delivery. The position requires signific

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Full-time

$70 - $73 per hour

Sr. IT Agile Project Manager - ServiceNow

Remote or Illinois

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14d ago

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to

Full-time

USD 120,800.00 - 212,400.00 per year

Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Remote or New York, New York

•

Yesterday

About the Role HTS Assist is Hopper's agentic AI assistant for travel, resolving flight changes, cancellations, refunds, and bookings over chat and voice for some of the world's largest travel brands. We're looking for a senior full stack engineer to anchor this product, owning the realtime and voice layer end to end while building across React/TypeScript front ends, Scala and Python services, and cloud infrastructure. The team is lean and senior, ownership is broad, and the path from your code

Full-time

USD 200,000.00 - 250,000.00 per year

Field CTO - Customer Engagement Solutions, Google Cloud

New York, New York

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Today

Who We Are We are the Accenture Google Business Group (AGBG) Mid-Market team-a specialized group of engineers, architects, and builders delivering tailored Google Cloud solutions for mid-market, high-growth, and fast-paced enterprises. We partner with dynamic organizations to connect them with the right combination of Accenture solutions and Google Cloud products to accelerate business transformation and solve real-world problems, quickly. We are expanding our team to meet the unique, rapid exe

Full-time

USD 94,400.00 per year

Senior Solution Architect Google Cloud Platform & Conversational AI (Remote)

Remote

•

Yesterday

Assessment: Candidates must complete a 10-question Glider Architect Chat Platform assessment. Job Summary: We are seeking a Senior Solution Architect to lead the design and implementation of scalable, secure, high-performance enterprise chat and conversational AI platforms. The ideal candidate will have strong Google Cloud Platform (Google Cloud Platform) architecture expertise, hands-on experience with Dialogflow, conversational AI, and enterprise contact center integrations. Key Responsibilit

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Contract

Depends on Experience

Salesforce Service Technical Lead

New York, New York

•

Today

JOB REQUISITION Salesforce Service Technical Lead LOCATION NEW YORK CITY ADDITIONAL LOCATION(S) SAN FRANCISCO JOB DESCRIPTION You Belong Here The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inclusive culture. We hire curious individuals for whom learning is a passion. We lean into our mission: We Care. We Collaborate. We Deliver. At every level, we champion leaders who live our values of integrity, inclusion, innovation, and commitment to s

Full-time

USD 178,000.00 - 302,000.00 per year

Telephony Cloud Engineer 6525375

Remote or Redmond, Washington

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Today

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for

Full-time

USD 50.00 - 77.00 per hour

IT Project Manager

Remote

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27d ago

About Convene Inc. Convene, Inc. is a Tampa based, award-winning technology services organization with offices and resources throughout the US, Mexico, and India. We have successful, referenceable customers, competitive benefits, and high-growth opportunities. Purpose of the Position: Role: IT Project Manager Reporting to the Director, Program Management The Information Technology Project Manager will lead complex, cross-organizational CRM and digital transformation initiatives. This role requ

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Contract, Third Party

$80 - $90

Amazon Connect Support Engineer

Remote or Texas City, Texas

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Today

Full-time

Amazon Connect Support Engineer

Remote or Arizona City, Arizona

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Today

Full-time

IT Software Engineer 2

Remote or El Segundo, California

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Today

The IT Software Engineer 2 is a self-managed, emerging IT professional responsible for feature development within specific domains or component sets. This role requires an individual who can make sound technical decisions based on end-to-end impact, data, and hands-on experience, while demonstrating clear ownership of the development and design lifecycle. The Software Engineer 2 operates with moderate independence, contributing directly to team outcomes while building the depth of expertise need

Full-time

USD 111,122.00 - 201,653.00 per year

Manager, IT Service Desk

New York, New York

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Today

Description Position at MTA Headquarters JOB TITLE: Manager, IT Service Desk SALARY RANGE: $160,963 - $189,990 DEPT/DIV: Information Technology SUPERVISOR: Director, IT Service Desk LOCATION: 2 Broadway, New York, NY 10004 HOURS OF WORK: 3:00 PM - 11:30 PM and 11 PM - 7:30 AM (7.5 hours/day) or as needed due to operational needs This position is eligible for teleworking, which is currently 2 days per week. New hires are eligible to apply 30 days after their effective date of hire. Open

Full-time

USD 160,963.00 - 189,990.00 per year

Staff Salesforce Engineer

Remote or San Francisco, California

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Today

About The Role We are looking for a Staff Salesforce Engineer for the Product & Technology (P&T) team at The RealReal. This is a high-impact individual contributor role for an engineer who stays close to the code and can design for a complex, large-scale Salesforce org. You will raise engineering standards on the team, solve hard integration and platform problems, and help us treat Salesforce as a product: code-first development, automated testing, and reliable delivery. You will help build the

Full-time

USD 190,000.00 - 210,000.00 per year

Associate Systems Administrator - O365, Exchange & SharePoint (Remote - Local to Newport News, VA)

Remote or Newport News, Virginia

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Today

Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following in

Full-time

USD 4,387.02 - 7,681.62 per month

Genesys jobs in New York, NY, USA