Help Desk II jobs

Madison, Wisconsin

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Today

job summary: Working under the close supervision of the Help Desk Supervisor; Bureau of Technology Management (BTM), performs Level One troubleshooting and support for all BTM provided hardware and software solutions. The IS Technical Services - Professional shall comply with the Department's administrative rules and the agency's policies and procedures including those related to the Department's overall Reentry philosophy of using evidence-based strategies, practices and programs which t

Contract

USD23 - USD24

Help Desk II/ Desktop Support (Wisconsin Locals Only)

Hybrid in Madison, Wisconsin

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2d ago

Job Title: Help Desk II Location: Madison, WI (100% Remote Must reside in Wisconsin or relocate before start) Type: Long-Term Contract (Through 06/30/2026, extensions possible) Top Required SkillsExcellent customer service skills 2+ years supporting Windows 10 and Microsoft Office 2019 2+ years troubleshooting network and printer issues Strong typing skills; ability to multitask effectively Nice-to-Have SkillsPrior Help Desk experience in a call center environment Experience using Incident and K

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Contract

$20 - $25

Help Desk Analyst II

Wall Township, New Jersey

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Today

Description We are looking for a skilled Help Desk Analyst II to join our team in Wall, New Jersey. In this role, you will focus on providing reliable technical support and troubleshooting assistance to ensure seamless operations within the organization. This is a long-term contract position suitable for professionals with strong problem-solving skills and a commitment to excellent customer service. Responsibilities: Offer prompt and effective technical support for users experiencing issues wit

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Contract

USD 23.75 - 27.50 per hour

Help Desk Specialist II

Irvine, California

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9d ago

Level 2 Helpdesk Technician Contract to Hire, location- Irvine. We are seeking a professional and customer-focused Level 2 Helpdesk Technician to provide advanced technical support for end users. This role involves troubleshooting software, hardware, and network issues, ensuring timely resolution through excellent communication and technical expertise. Key Responsibilities: Respond to user requests and incidents via ticketing system, phone, and email. Provide in-depth technical support for Micro

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Full-time

$30 - $34

Help Desk Analyst II

Madison, Wisconsin

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Today

Description We are looking for a dedicated Help Desk Analyst II to join our team in Madison, Wisconsin. In this role, you will provide essential technical support to ensure smooth operations for end users. This is a long-term contract position, offering an excellent opportunity to showcase your problem-solving skills and expertise in resolving IT issues. Responsibilities: Deliver comprehensive technical assistance to end users, addressing hardware, software, and network-related concerns. Manage

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Contract

USD 18.05 - 20.90 per hour

Help Desk Analyst II

Woburn, Massachusetts

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Today

Description We are looking for a dedicated Help Desk Analyst II to join our team in Woburn, Massachusetts. In this role, you will provide exceptional technical support and assistance to internal customers while maintaining a high level of attention to detail and accuracy. As part of a collaborative environment, you will contribute to the continuous improvement of departmental success. This is a long-term contract position offering an excellent opportunity for growth within the detail-oriented se

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Contract

USD 38.00 - 44.00 per hour

Help Desk Analyst II

Chicago, Illinois

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Today

Description We are looking for a skilled part-time Help Desk Analyst II to join our team in Chicago, Illinois. This is an ongoing contract position, offering an excellent opportunity for individuals seeking to grow their expertise in IT support within a dynamic environment. The role requires part-time on-site presence and is designed for someone ready to provide reliable Tier 2 IT support while collaborating with our team. Responsibilities: Deliver Tier 2 technical support to resolve complex is

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Full-time

USD 31.62 - 41.25 per hour

Help Desk Analyst II

Willow Grove, Pennsylvania

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Today

Description Key Responsibilities Own accountability for day-to-day help desk operations to ensure tickets are properly prioritized, assigned, and resolved within defined SLAs. Monitor ticket queues in PSA (Autotask) to maintain even workload distribution and ensure prompt ticket handling. Serve as the primary technical escalation point for Tier 1 technicians, offering guidance and assisting with complex issues. Provide Tier 2 technical support to resolve escalated service tickets for client syst

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Full-time

USD 70,000.00 - 85,000.00 per year

Help Desk Engineer II

Phoenix, Arizona

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Today

A growing technology services company in Phoenix, AZ is looking for a Help Desk Engineer II to join their team. This is a full time onsite orle supporting a variety of clients across different industries. You'll work hands on with Windows environments, Office 365, Active Directory, networking, and endpoint management while collaborating with a small group of experienced engineers wo enjoy problem solving and working with new technology. This is a great opportunity for someone who wants variety i

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Full-time

$60000 - $70000

Help Desk II

Hybrid in Madison, Wisconsin

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24d ago

Hi, We are hiring for a Help Desk II role with the State of Wisconsin. Please refer below JD and if this looks interesting, apply with your updated resume to take it forward. Department: Department of Administration (DOA - DET) Location: Madison, WI Duration: 12+ Months Contract (with possibility of extensions) Note: Must be a CURRENT WI resident. NO RELOCATION ALLOWED. Hybrid work model, candidates will be required to be onsite at least 50% of the time, rotating bi-weekly. Onboarding will be o

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Contract

$22 - $25

Help Desk-II

Appleton, Wisconsin

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24d ago

Hi, I'm hiring for a Help Desk-II with the State of Wisconsin (Outagamie County). Please go through JD below and if this looks interesting, apply with your updated resume. Department: Outagamie County Location: Appleton, WI, 54911 Duration: 6 Months. This position is a contract-to-hire with a 6-month renewal period. Outagamie intends to convert this resource and is unable to provide sponsorship. Note: MUST be current WI resident. No relocation allowed. 100% Onsite Additional Details: This posit

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Contract

$21 - $24

Help Desk Consultant - Madison, WI - 12 Months - W2 role

Madison, Wisconsin

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2d ago

Role: Help Desk II Location: Madison, WI Duration: 12 Months Pay : $25/hr on W2 without benefits Top Skills & Years of Experience: Excellent customer service skills Two years support experience with Windows 10, and Microsoft Office 2019 Two years' experience with Network and Printer troubleshooting. Must be proficient is typing skills and be able to multi-task. Nice to have skills: Prior Help Desk experience in a call center environment Previous experience using Incident and Knowledge base

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Contract

Depends on Experience

Help Desk (Tier 2) | Fully Remote (Wisconsin)

Remote

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Yesterday

Job Title:Help Desk II Location: Madison, WI (100% Remote within Wisconsin) The Help Desk II professional will provide Level 1 technical support services for the Wisconsin Department of Corrections (DOC), Bureau of Technology Management (BTM). Working under the close supervision of the Help Desk Supervisor, this role supports DOC staff by troubleshooting hardware, software, network, printer, and operating system issues while delivering excellent customer service in alignment with DOC policie

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Contract

23 - 28

Help Desk Tech SWINGS Shift Lead - TS/SC W/ POLY

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Help Desk Support, Technical Support Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: HELP DESK SUPERVISOR shift: Swings hours: 1400-2200 Advance how our customers opera

Full-time

USD 34.00 - 46.00 per hour

HelpDesk Manager

Hybrid in Carson City, Nevada

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Yesterday

DIRECT CLIENT: HelpDesk Manager 18 months Carson City, NV Local Candidates Only Key Responsibilities Strategic Leadership Set and communicate the help desks overall strategy, aligning with organizational goals and both functional and technical requirements. Establish a vision for the help desks role in supporting client, ensuring alignment with the needs of county election officials Lead the strategic redesign and ongoing optimization of the Zendesk ticketing process, establishing standard

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Contract

Depends on Experience

Help Desk Associate

Westlake, Ohio

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Today

job summary: Are you an IT enthusiast ready to launch your career in a dynamic, fast-paced environment? We're looking for a highly motivated and customer-focused Help Desk Associate to join the IT support team of a rapidly growing organization. This is a foundational role where you'll develop crucial troubleshooting, technical, and customer service skills while providing essential first-level support to end-users. If you have a passion for technology and a commitment to resolving technical chal

Full-time

USD55,000 - USD60,000

Help Desk 1

Austin, Texas

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7d ago

Help Desk 1 (Onsite) Primary Location: Austin, Texas Need locals V-Soft Consulting is currently hiring for a Help Desk 1 for our premier client in Austin, Texas. WHAT YOULL NEED: Technical Requirements and Certifications Preferred: CompTIA A+, CompTIA ITF+, or equivalent certification highly preferred. Education and Experience Experience delivering superior customer service (written, verbal, and in-person) across multiple delivery channels (telephone, email, in-person).: 3 years. Experience

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Contract

Depends on Experience

HELP DESK SERVICE SPECIALIST

Carson City, Nevada

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28d ago

DIRECT CLIENT: HELP DESK SERVICE SPECIALIST Location: Carson City, NV Duration: 12+ months (extendable) Rate: $W2/1099 100% ONSITE Local Candidate Required RESPONSIBILITIES Responsible for providing tier-one network and systems support by answering, responding, and solving customer s technical requests in a non-scripted environment.Establishing new users including network, email accounts, and maintaining accurate and complete user information in Active Directory.Maintaining Service Desk request

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Contract

Depends on Experience

Help Desk Technician

Remote

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13d ago

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military

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Full-time

$28.51 - $41.35

Jr Help Desk Admin

Princeton, New Jersey

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7d ago

Description: Responsibilities: Plain Help Desk support where candidates need to take calls and help users based on the training and documentation provided to them.

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Contract

20 - 25

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Help Desk II jobs