Help Desk Lead Jobs in New York, NY

1 - 20 of 40 Jobs

Sr Solutions Architect, Transmissions Help Desk LeadJob Title - Sr Solutions Architect, Transmissions Help Desk Lead

KeyCorpCompany Name - KeyCorp

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Remote

Full-time

Location: For Those Who Work At Home - Various, Ohio 44144 Location: Opportunity to work remote but hours are 8a-5p EST, no on call Job Summary: The Sr. Solution Architect plays a key role in Commercial Onboarding Servicing (COS) team, part of Commercial Bank at Key Bank, as a dynamic role on the Commercial Data Transmissions Help Desk team. As the primary point of contact, the Solutions Architect will work closely with clients and internal partners to support transmission product incident and

Help Desk Analyst/ TrainerJob Title - Help Desk Analyst/ Trainer

Soni Resources GroupCompany Name - Soni Resources Group

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New York, New York, USA

Full-time

We are seeking a skilled IT Help Desk and Desktop Support Specialist with training expertise to join a leading law firm. This hybrid role blends hands-on technical support with training development and delivery. The ideal candidate brings 3-5 years of law firm IT experience, exceptional communication skills, and a passion for empowering users through effective training. Key Responsibilities: Provide Tier 1 and 2 technical support for hardware, software, mobile, and remote tech. Deliver high-leve

Help Desk AnalystJob Title - Help Desk Analyst

Robert HalfCompany Name - Robert Half

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New York, New York, USA

Contract

Description We are seeking a motivated and tech-savvy Help Desk Analyst to join our dynamic team. Located in a bustling city, this role involves providing essential support in a diverse, global setting. This role is a short-term contract employment opportunity. Responsibilities Efficiently manage and resolve client inquiries, maintaining a client-first approach at all times Prioritize tasks in a high-speed environment, ensuring tickets are addressed promptly and not left unresolved for long per

Help Desk AnalystJob Title - Help Desk Analyst

Robert HalfCompany Name - Robert Half

•

New York, New York, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team on a contract basis. In this role, you will provide technical support and troubleshoot issues related to both Mac and Windows operating systems, as well as various software applications. This position is based in New York, New York. Responsibilities: Deliver technical assistance for O365 applications, including Teams and Outlook, ensuring seamless functionality for end users. Provide support and troubleshooting for Mac

Help Desk Level 1 RepresentativeJob Title - Help Desk Level 1 Representative

City of New YorkCompany Name - City of New York

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New York, New York, USA

Full-time

Company Description Job Description The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of the FISA-OPA Help Desk operations, providing caller assistance and problem management services to City agencies regarding citywide systems under both FISA and OPA managemen

Help Desk Coordinator Level 1Job Title - Help Desk Coordinator Level 1

Spruce Technology Inc.Company Name - Spruce Technology Inc.

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Clifton, New Jersey, USA

Contract

Title: Help Desk Coordinator (Level-1 Support) Job Type: Contract Employment Type of Work: Onsite Work Location: United States Duration: 2 Months Helpdesk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. The Helpdesk Coordinator able to speak to end users positively and explain technical detail in a manner they can understand. Experience using email (Microsoft Outlook) Exper

Help Desk AnalystJob Title - Help Desk Analyst

Robert HalfCompany Name - Robert Half

•

New York, New York, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team on a contract basis in New York, New York. In this role, you will provide essential IT support, assist with onboarding processes for new team members, and ensure seamless technical operations for a dynamic team. This is a great opportunity to work in a fast-paced environment, supporting a diverse range of technologies and users. Responsibilities: Provide comprehensive IT support to a team of approximately 120 users, add

Help Desk AnalystJob Title - Help Desk Analyst

Robert HalfCompany Name - Robert Half

•

New York, New York, USA

Contract

Description Profile - Roles and Responsibilities 1. Ensuring all the calls are reported to ServiceDesk and are resolved as per the SLAs . 2. Audit Compliance: Making sure all hardware within the company is under audit compliance. If system is moving out of company network permanently it needs to be completely formatted (kill disk). Coordinating with Managers + Supervisors to ensure audit compliance is met in VAC. 3. Escalate IT issues to the IT Manager where-ever necessary. 4. Diagnoses and reso

Hands-on IT Helpdesk ManagerJob Title - Hands-on IT Helpdesk Manager

Software Guidance & AssistanceCompany Name - Software Guidance & Assistance

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New York, New York, USA

Contract

Software Guidance & Assistance, Inc., (SGA) is seeking an experienced IT Helpdesk Manager for a Right-to-Hire Contractor assignment with one of our premier Financial Services clients in mid-town NYC. Hybrid - 2-4 days/week in the office. He or she will lead the firm's team of helpdesk technicians across multiple locations, including New York and Madrid. The ideal candidate will oversee the helpdesk team's daily operations, ensuring timely and efficient resolution of break/fix issues, software

Help Desk AnalystJob Title - Help Desk Analyst

Robert HalfCompany Name - Robert Half

•

New York, New York, USA

Contract

Description We are looking for a skilled Help Desk Analyst to provide exceptional technical support to both corporate office staff and remote team members. This is a long-term contract position based in New York, New York, within the dynamic Real Estate & Property industry. The ideal candidate will excel in troubleshooting, configuring diverse technologies, and delivering top-tier service to end-users. Responsibilities: Respond promptly to technical support requests, ensuring timely resolution

Helpdesk Support TechnicianJob Title - Helpdesk Support Technician

City of New YorkCompany Name - City of New York

•

New York, New York, USA

Full-time

Company Description Job Description The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on "what works," staff at DOP engage in meaningful

Help Desk Analyst IIJob Title - Help Desk Analyst II

Robert HalfCompany Name - Robert Half

•

New York, New York, USA

Contract

Description We are looking for an experienced Help Desk Analyst II to join our team on a long-term contract basis. In this role, you will provide comprehensive technical support for both hardware and software, ensuring seamless operations for users in a fast-paced asset management environment. This position is based in New York, New York. Responsibilities: Deliver prompt and effective support for hardware, software, and operating systems, addressing user issues across various platforms includin

Help Desk AnalystJob Title - Help Desk Analyst

Data Processing ResourcesCompany Name - Data Processing Resources

•

White Plains, New York, USA

Full-time

Help Desk Analyst Job Responsibilities: Responsibilities of this role will include: Field incoming help requests from end users in person, via telephone/remote methods and via e-mail in a courteous and professional manner.Document all pertinent information, including requestor name, department, contact information, and a detailed description of the problem or issue.Build rapport with and elicit problem details from help desk customers.Prioritize and schedule problems. Resolve and/or escalate pr

Help Desk analyst::should have government experience::Need locals to PAJob Title - Help Desk analyst::should have government experience::Need locals to PA

InfoPeople CorpCompany Name - InfoPeople Corp

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Remote

Contract

Need locals to PA CONTRACTOR SKILLS AND EXPERIENCE REQUIREMENTS Effectively and efficiently provide helpdesk supportAbility to quickly learn and become proficient with using a new computer systemUse complex technical training material and manuals to diagnose citizen and end-user issuesUse distance communication methods including conference call and webinar toolsDevelop specific goals and plans to prioritize, organize, and accomplish workEstablish short-term and long-term objectives and specify t

Help Desk TechnicianJob Title - Help Desk Technician

City of New YorkCompany Name - City of New York

•

New York, New York, USA

Full-time

Company Description Job Description RICHMOND COUNTY DISTRICT ATTORNEY The men and women of the Richmond County District Attorney's office work each day in partnership with Law Enforcement and the people of Staten Island to pursue justice for victims of crime, to prevent crime in all its forms, and to promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the Administration Unit. The responsibilities of

Help Desk AnalystJob Title - Help Desk Analyst

TriosysIT Inc.Company Name - TriosysIT Inc.

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Remote or Harrisburg, Pennsylvania, USA

Contract, Third Party

OBJECTIVES OF ENGAGEMENT The primary objective of this engagement is to provide helpdesk support to citizens accessing their immunization record through the PIERS Public Portal. This individual will also provide helpdesk support to end-users of PIERS. The contractor will work directly with the registry supervisor, manager, registry specialists, and other contracted staff of the PIERS team during this assignment. Generally, the contractor will perform the following tasks: Provide PIERS Public Por

Field Help DeskJob Title - Field Help Desk

MW Partners LLCCompany Name - MW Partners LLC

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Remote or Glendale, California, USA

Full-time

Job Details Job Title: Field Help DeskJob Location: Southern LA/Northern OC area/Western SBClient: General Network CorporationJob Type: Full TimeSalary: 75000/year - Incentive basedField Work Details San Bernardino, to Los Angeles, and Orange County.On average 30% of time will be spent in the field at Client sites.Remote for work outside of the field requirements.The initial Onboard Training that will be held in the Glendale Office Company Overview: GenCare, a division of General Networks Corpo

Help Desk AnalystJob Title - Help Desk Analyst

TriosysIT Inc.Company Name - TriosysIT Inc.

•

Remote or Harrisburg, Pennsylvania, USA

Contract, Third Party

Help Desk Analyst - Local to PAJob Title - Help Desk Analyst - Local to PA

Morph Enterprise LLCCompany Name - Morph Enterprise LLC

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Remote

Contract

Help Desk Analyst Harrisburg, PA Remote Position PA local only OBJECTIVES OF ENGAGEMENT The primary objective of this engagement is to provide helpdesk support to citizens accessing their immunization record through the PIERS Public Portal. This individual will also provide helpdesk support to end-users of PIERS. The contractor will work directly with the registry supervisor, manager, registry specialists, and other contracted staff of the PIERS team during this assignment. Generally, the contr

Deputy Chief Information Officer - IT OperationsJob Title - Deputy Chief Information Officer - IT Operations

City of New YorkCompany Name - City of New York

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New York, New York, USA

Full-time

Company Description Job Description NOTE: This position is open only to current City of New York employees serving in a permanent Civil Service title of Computer Operations Manager or Computer Systems Manager; or, those who are currently reachable on the open competitive civil service list for Computer Operations Manager or promotional civil service list for Computer Systems Manager civil service title. To be considered for this position, PLEASE CLEARLY INDICATE YOUR CURRENT PERMANENT CIVIL S