Help Desk Lead Jobs in Virginia

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Help Desk Lead

Ariel Partners

•

Stafford, Virginia, USA

Contract

Active Top Secret clearance is required We are seeking a skilled Help Desk Lead to oversee daily operations of a technical support team supporting a secure government program. The ideal candidate will have proven experience in team leadership, software troubleshooting, and user support within high-security environments. This role requires excellent communication, documentation skills, and familiarity with Microsoft Office tools and SharePoint. Experience with CODIS is strongly preferred. Key Re
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Posted 7 days ago

Help Desk Team Lead - TS/SCI with Polygraph

General Dynamics Information Technology

•

McLean, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Microsoft Technologies, SLAs, VTC Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Team Lead with GDIT. A career in enterprise
Posted 5 days ago | Updated 20 hours ago

Help Desk Team Lead - TS/SCI with Polygraph

General Dynamics Information Technology

•

McLean, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Microsoft Technologies, SLAs, VTC Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Team Lead with GDIT. A career in enterprise
Posted 5 days ago | Updated 20 hours ago

Help Desk Lead

Leidos

•

Stafford, Virginia, USA

Full-time

The Leidos National Security Sector is looking for a Help Desk Lead, contingent upon contract award, to join our team in the Quantico, VA area. You will serve as the lead worker for the 3-tier Help Desk component of the Operations and Support Services program. This role requires daily onsite support at our Stafford, VA office. At Leidos, you'll join a team of innovators tackling some of the world's most critical challenges through cutting-edge technology and bold ideas. We foster a dynamic and
Posted 60+ days ago | Updated 6 hours ago

Help Desk Team Lead - TS/SCI with Polygraph

General Dynamics

•

McLean, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Microsoft Technologies, SLAs, VTC Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Team Lead with GDIT. A career in enterprise
Posted 19 hours ago | Updated 6 hours ago

Enterprise Help Desk Tier 1 Supervisor & Project Lead

Leidos

•

Lorton, Virginia, USA

Full-time

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. Seeking an experienced Enterprise Help Desk (EHD) Supervisor/Project Lead to join the Mission Support S
Posted 15 days ago | Updated 6 hours ago

Help Desk Analyst

Spar Information Systems

•

Virginia, USA

Contract

Hello Professionals, Most importantly, I hope you and your families are safe and well. The description of the role is below. Please review and let me know your thoughts. If, you prefer, please send me an updated copy of your resume too. Help Desk Analyst Location is Richmond, VA Need: 2-3years exp candidates JD: Responsible for responding to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Proficient in all ba
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Posted 12 days ago | Updated 1 day ago

Help Desk Analyst

Dunhill Professional Search

•

Arlington, Virginia, USA

Full-time

Help Desk Analyst Secret Clearance Required We are looking for a candidate that has a knack for clear communication, a patient demeanor, and experience in a fast-paced technical support environment to work fully remote supporting a program working with the Army. Job Description: Your daily responsibilities will include addressing a wide range of incidents and managing service requests through the ServiceNow ticketing platform. This position requires a proactive approach to problem-solving and
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Posted 19 days ago | Updated 3 hours ago

Help Desk Analyst

BuddoBot

•

Quantico, Virginia, USA

Full-time

JOB DESCRIPTION Position: Help Desk Analyst Position Summary: The Help Desk Analyst supports internal and external customers, addressing computer systems, software, and hardware issues. This role involves managing incidents, problems, and service requests, collaborating with users and IT teams for unclassified and classified equipment. The candidate will be required to provide help desk support via phone, web interface, email, and in-person interactions. Additionally, the Help Desk Analyst wi
Posted 3 days ago

Help Desk Support

IntellectFaces, Inc.

•

Remote

Contract

Responsibilities:Address user inquiries and requests through phone, email, or chat, providing timely and accurate technical support.Diagnose and resolve software application issues.Escalate unresolved issues to the development team.Maintain detailed records of user interactions, problems, and resolutions in the help desk system.Provide basic training to users on software applications and systems.Ensure follow-up on open issues and communicate status updates to users.Requirements:Proven experienc
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Posted 2 days ago

Help Desk Technical Support

Innova Solutions, Inc

•

Newport News, Virginia, USA

Contract

A client of Innova Solutions is immediately hiring a Help Desk Technical Support Position Type: Full time Contract Location: Newport News, VA 23607 Duration: 6+ Months As a Help Desk Technical Support, you will: Responsible for: Resolves technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems.Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records.M
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Posted 6 days ago

Help Desk Student Associate - Fall 2025

Virginia Jobs

•

Virginia, USA

Full-time

Title: Help Desk Student Associate - Fall 2025 VP Area: Chief of Staff - UMW Department: Information Technology Campus Location: Main Campus Advertised Range: $12.41 per hour Job Summary/Basic Functions Help Desk Student Associates provides technical support to the entire university community through phone, online and walk up services. Required Experience: Ability to work up to 35 hours a week. Excellent customer service skills Detail oriented Effective oral and written communication skills Abil
Posted 16 days ago | Updated 6 hours ago

Help Desk Tier II (onsite)

QCI/Quandrant, Inc.

•

Falls Church, Virginia, USA

Full-time

Help Desk Tier II (onsite) Falls Church, VA MUST: Active DoD Secret or Level 3 or higher Public Trust Experienced Help Desk Tier II 4+ years of professional experience working in a enterprise level IT support role Knowledge of Windows 7 or Windows 10 and all standard MS Office software systems including MS Project, especially knowledgeable with Windows 10 environment Possess knowledge of workstation administration and management Experience with IT and Help Desk technologies, to include Remedy, H
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Posted 60+ days ago | Updated 6 days ago

Help Desk Analyst

Rivi Consulting Group

•

Richmond, Virginia, USA

Contract

Help Desk Analyst 4 In-person interview (F2F is mandatory) Job description The Help Desk Analyst 4 is responsible for assisting and providing technical support for LiveScan agencies statewide, to answer questions from agencies and IT suppliers about the LiveScan onboarding process, to answer and track incoming calls and email requests for technology assistance related to purchasing new equipment and upgrading existing equipment, to answer questions related to establishing network connectivity fr
Easy Apply
Posted 60+ days ago | Updated 10 days ago

Faculty and Staff Help Desk/PC Technician

Virginia Jobs

•

Lexington, Virginia, USA

Full-time

Title: Faculty and Staff Help Desk/PC Technician State Role Title: Virginia Military Institute Hiring Range: Based on qualifications & experience Pay Band: 4 Agency: Virginia Military Institute Location:Virginia Military Institute Agency Website:;br> Recruitment Type: General Public - G Job Duties This full-time position is responsible for but not limited to the following: Installation, configuration, set up and maintenance setup of desktop and laptop computer hardware and software for faculty,
Posted 35 days ago | Updated 6 hours ago

Help Desk Manager

Leidos

•

Stafford, Virginia, USA

Full-time

The Leidos National Security Sector is looking for a Help Desk Manager to join our team in the Quantico, VA area supporting a program for a federal law enforcement agency. You will serve as the help desk manager for the 3-tier Help Desk component of an Operations and Support Services program. This role requires daily onsite support at our Stafford, VA office. At Leidos, you'll join a team of innovators tackling some of the world's most critical challenges through cutting-edge technology and bol
Posted 2 days ago | Updated 6 hours ago

Sr. Helpdesk Specialist

Leidos

•

Fort Belvoir, Virginia, USA

Full-time

Leidos is seeking an Tier 2 Helpdesk Specialist to support large-scale migration and operations on a large, high-profile DOD contract in Fort Belvoir, VA. The I3TS program provides enterprise-wide IT support to enable DTRA's Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA's internal and external mission partners operating in CONUS and OCONUS locations. In this role, a successf
Posted 22 days ago | Updated 6 hours ago

OPS Help Desk Student Assistant

University of Florida

•

Remote or Gainesville, Florida, USA

Full-time

OPS Help Desk Student Assistant Job no: 535676 Work type: Student Ast Location: Main Campus (Gainesville, FL), Remote/Flexible Categories: Office/Administrative/Fiscal Support, Student Services Department:18300000 - ED-LASTINGER CENTER Classification Title: OPS Help Desk Student Assistant Job Description: The Helpdesk Representative II provides Level 1 and 2 remote technical support to the center's online initiatives including programs such as Early Learning Florida, Lastinger Coaching, a
Posted 7 days ago | Updated 6 hours ago

Network Technician

Virginia Jobs

•

Virginia, USA

Full-time

Title: Network Technician Agency: Southside Va Community College Location: Multiple Locations FLSA: Nonexempt Hiring Range: Minimum $42,905, commensurate with experience and education Full Time or Part Time: Full Time Additional Detail Job Description: Thank you for considering employment with Southside Virginia Community College (SVCC). We are committed to attracting and retaining a diverse workforce that enhances our status as a recognized Great College to Work For by the Chronicle of Higher
Posted 40 days ago | Updated 6 hours ago

Help Desk Support/Network Administrator

GovCIO

•

Remote

Full-time

Overview GovCIO is seeking a highly skilled Help Desk Support/Network Administrator role to support a range of responsibilities that ensure the smooth operation of the Veterans Affairs IT infrastructure. The candidate will respond to user incidents and assist in resolving IT-related problems. This position will be fully remote located within the United States. Please note: The contract has been awarded; however, this position remains unfunded and is contingent upon funding release. Responsibi
Posted 2 days ago | Updated 3 hours ago