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Title: Oracle HCM Help Desk Lead Remote JOB REQUIREMENTS (Education, Experience, and Training): 3 5 years of experience with Oracle HCM Cloud, with hands-on implementation experience in the Help Desk module. Ability to travel 15-20%. Proven track record of configuring Oracle HCM Help Desk, including workflow design, SLAs, queues, and knowledge management Strong understanding of HR processes, case management, and associate service delivery. Experience with chatbot integrations. Familiarity with
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