Appleton, Wisconsin
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Today
Position Overview: TEKsystems is seeking a Help Desk Analyst to join their client's hybrid service desk team. This role is ideal for candidates with a minimum of 2 years of IT support experience, strong customer service skills, and a proactive mindset. You'll be the first point of contact for technical support, handling incoming calls, emails, and ticket management. Key Responsibilities: Respond to and resolve Level 1 support requests via phone, email, and ticketing system (17-35 calls/day)Trou
Full-time
USD 22.00 - 24.00 per hour