Help desk jobs in Wisconsin

Madison, Wisconsin

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3d ago

Help Desk II Madison WI Long Term $25/hr on W2 Photo id must Responsibilities: Serving as the first point of contact for customers seeking technical assistance over the phone, via emailand or through our ticketing system. This includes walk-ins. Documentation of all customer interactions within our ticketing systemPerforming remote troubleshooting through diagnostic techniques and pertinent questions.Manage tickets assigned in a timely manner.Determine the best solution based on the issue and d

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Contract

$20 - $25

Help Desk Analyst

Appleton, Wisconsin

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Today

Description: Service Desk Analyst - Long-Term Contract Location: Hybrid - Local candidates preferred for 2-3 days onsite per week (flexibility available) A growing team is seeking a motivated and customer-focused Service Desk Analyst to join their Technology Service Center. This is a Level 1 support role where you'll be the first point of contact for technical issues, handling incoming phone calls, emails, and ticket inquiries. On average, you can expect to manage between 17-35 calls per day.

Full-time

USD 22.00 - 24.00 per hour

Help desk / technical support

Madison, Wisconsin

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3d ago

On of our clients is looking for the position of HelpDesk based on following skills: Top Skills & Years of Experience: Windows11, Microsoft 365, Apple and Android mobile phone support, at least 2-3 years experience. Nice to Have: Cherwell Ticketing, Scripting, and automation, Microsoft Teams, Intune, Microsoft End Point Configuration Manager Onsite or remote: Must be a CURRENT WI resident. NO RELOCATION ALLOWED. Hybrid work model, candidates will be required to be onsite at least 50% of the

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Third Party, Contract

Depends on Experience

End User Support Tech- Help Desk

Appleton, Wisconsin

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Today

End User Support Technician (IT) Location: Outagamie County, WI (100% Onsite ) Contract Duration: Through 12/31/2025 (Intended Conversion to Full Time After Inital 3 Months) Interview Process: Zoom (camera required) Travel: Minimal travel to other county buildings (valid driver's license required; mileage reimbursed) Position Summary Outagamie County is seeking a motivated End User Support Technician to provide technical support for internal and external users of County systems. This role invol

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Contract

$20.75 - $23 per hour

Help Desk Support

La Crosse, Wisconsin

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Today

Description We are looking for a proactive and customer-oriented IT Support Technician to join our technical support team. This role is ideal for individuals with hands-on experience in desktop support and a passion for helping users resolve hardware and software issues. You will be responsible for maintaining IT equipment, assisting users with technical problems, and ensuring smooth day-to-day operations of desktop systems and peripherals. Key Responsibilities Hardware & Software Support Set

Full-time

USD 20.00 - 22.00 per hour

Help Desk Analyst I

Waukesha, Wisconsin

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Today

Description We are looking for a dedicated Help Desk Analyst I to provide essential IT support in a dynamic business services environment. This is a contract position based in Waukesha, Wisconsin, where you will play a key role in ensuring smooth daily operations for a company of approximately 200 employees. The ideal candidate will have strong technical expertise and a customer-focused approach to resolving issues efficiently. Responsibilities: Deliver prompt and effective technical support fo

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Contract

USD 20.59 - 23.84 per hour

Help Desk Analyst I

Milwaukee, Wisconsin

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Today

Description We are looking for a dedicated Help Desk Analyst I to join our team in Milwaukee, Wisconsin. In this role, you will provide essential technical support for desktop and mobile devices, ensuring smooth and secure operations for end-users. This is a long-term contract position that offers the opportunity to collaborate with other IT teams and contribute to maintaining high standards of performance and reliability. Responsibilities: Deliver front-line technical support to end-users, add

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Contract

USD 18.61 - 21.55 per hour

Tech Support + Help Desk

Hybrid in Madison, Wisconsin

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30+d ago

Under the general supervision of the Client Engineering Desktop Supervisor, this position provides advanced technical support and serves as an escalation point for the Help Desk II team. The Help Desk technician ensures timely resolution of complex technical issues, assists in root cause analysis, and plays a critical role in mentoring staff and improving service delivery through documentation, process optimization, and collaboration with other IT teams. Responsibilities: Serve as a Tier 2 esca

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Contract

$35+

IT Help Desk - $31 CTC - HYBRID (CURRENT WI Resident)

Hybrid in Madison, Wisconsin

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3d ago

Job Description: CHANDRA TECHNOLOGIES INC is committed to providing some of the most competitive rates in the industry for qualified consultants. For candidates with current or prior experience with the State of Wisconsin experience and all required skills outlined in the job posting, we offer up to 98.5% of the client bill rate on CTC basis, ensuring a very low margin (under $1). Please be advised that client administrative fees will be deducted if applicable. Our payment terms are Net 30, and

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Contract

Depends on Experience

Help Desk II

Hybrid in Madison, Wisconsin

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3d ago

Hi, We are hiring for a Help Desk II role with the State of Wisconsin. Please refer below JD and if this looks interesting, apply with your updated resume to take it forward. Department: Department of Administration (DOA - DET) Location: Madison, WI Duration: 12+ Months Contract (with possibility of extensions) Note: Must be a CURRENT WI resident. NO RELOCATION ALLOWED. Hybrid work model, candidates will be required to be onsite at least 50% of the time, rotating bi-weekly. Onboarding will be o

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Contract

$22 - $25

Help Desk-II

Appleton, Wisconsin

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3d ago

Hi, I'm hiring for a Help Desk-II with the State of Wisconsin (Outagamie County). Please go through JD below and if this looks interesting, apply with your updated resume. Department: Outagamie County Location: Appleton, WI, 54911 Duration: 6 Months. This position is a contract-to-hire with a 6-month renewal period. Outagamie intends to convert this resource and is unable to provide sponsorship. Note: MUST be current WI resident. No relocation allowed. 100% Onsite Additional Details: This posit

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Contract

$21 - $24

W2 - Help Desk II (Identifies root cause of problem and fixes it) - Onsite/Local

Appleton, Wisconsin

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Today

Description: This position is contract to hire with a 6-month renewal period. Client intends to convert this resource and is unable to provide sponsorship. Client is looking for a Help Desk II Will close to submissions on 9/19 at 4:00PM CST. Top Skills & Years of Experience: -1-3 years experiences in the following skills Assists all users (internal and external) with software/hardware/network requests and issues related to County provided systems. Identifies root cause of problem and fixes it.

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Contract

Compensation information provided in the description

W2 - Help Desk II (Windows11, Microsoft 365, Apple and Android mobile phone support) - Hybrid/Local

Madison, Wisconsin

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Today

Description: The client is looking for one (1) Help Desk Support II resource Will close to submissions on 9/19/2025 at 4:00 PM CST. Top Skills & Years of Experience: Windows11, Microsoft 365, Apple and Android mobile phone support, at least 2-3 years experience. Nice to Have: Cherwell Ticketing, Scripting, and automation, Microsoft Teams, Intune, Microsoft End Point Configuration Manager Interview Process: Microsoft Teams interview. Video and Audio on. Duration: Until 6/30/26 with extensions pos

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Contract

Compensation information provided in the description

Help Desk III Madison, WI Hybrid 12 Months MUST BE current resident of Wisconsin

Madison, Wisconsin

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Today

Role: Help Desk Location: Madison, WI Hybrid Duration: 12 Months Must be current resident of Wisconsin Top Required Skills & Years of Experience: - Service Desk & IT/Desktop Support (2-5+ years of relevant experience) - Troubleshoot hardware issues, OS and software issues (2-5+ years of relevant experience) - Strong communication and customer service skills Nice to Have Skills: - Flexibility to help service desk during peak hours - Image and deploy PCs (2-5 years' experience)

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Contract

Depends on Experience

Help Desk Support Specialist I - Remote

Remote or San Diego, California

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Today

RESPONSIBILITIES: A client with Kforce is seeking a Help Desk Support Specialist I to join their team. This is a remote opportunity, open to anywhere within the US. Duties: * Provides support to end users for computer, application, system, device, access and hardware issues * Identifies, researches and resolves technical problems of moderate complexity * Responds to telephone, email and online requests for technical support * Documents, tracks, and monitors the problem using applicable systems

Contract

$15.00 - $25.64 hourly

Help Desk Agent I

Remote

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Today

Job ID: 2509693 Location: REMOTE WORK, VA, US Date Posted: 2025-09-12 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: None Potential for Remote Work: Yes Description SAIC has several openings for a Fully Remote, Help Desk Agent I supporting The Virginia Information Technology Agency (VITA) Program. Our Help Desk is the 24x7x365 single point of contact

Full-time

USD 40,000.00 per year

Help Desk Supervisor - Remote US

Remote or Milwaukee, Wisconsin

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Today

It takes great medical minds to create powerful solutions that solve some of healthcare's most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you've honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you'll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work

Full-time

USD 48,400.00 - 69,200.00 per year

Help Desk Analyst II

Remote or Nashville, Tennessee

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Today

Description We are seeking a proactive and detail-oriented Help Desk Analyst for a one-year remote contract. The ideal candidate will have strong technical troubleshooting skills and experience supporting end users in a dynamic enterprise environment. This role is focused on resolving desktop-related issues, enhancing the support knowledge base, and improving overall service delivery within the IT Help Desk team. Respond to incoming service requests in a timely manner, gather pertinent informati

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Full-time

USD 18.50 - 21.00 per hour

Help Desk Representative - Healthcare - Remote Wisconsin

Remote or Milwaukee, Wisconsin

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Today

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The Help Desk Representative - Healthcare - Remote Wisconsin job contains positions associated with providing consultancy utili

Full-time

USD 29,100.00 - 41,600.00 per year

Help Desk Support- Tier I

Remote

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21d ago

Location: 100% remote Years Experience: 2+ years professional experience Education: Bachelor s Degree required Clearance: Applicants must be able to obtain and maintain a Secret security clearance. United States Citizenship is required as part of the eligibility criteria to be able to obtain this type of security clearance. Key Skills: Customer service focused with ability to provide accurate, timely, and professional resolution on all supported issues.Ability to diagnose and resolve technical

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Full-time

Depends on Experience

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Help desk jobs in Wisconsin, USA