Little Rock, Arkansas
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Today
Description Respond to user inquiries via phone, email, or ticketing system.Perform remote troubleshooting using diagnostic tools and guided questioning.Resolve basic technical issues related to desktops, laptops, mobile devices, printers, and software.Escalate unresolved issues to higher-level support personnel.Document issues and resolutions in the help desk system.Assist with onboarding/offboarding tasks such as account setup, hardware provisioning, and access revocation.Maintain inventory re
Easy Apply
Full-time
USD 50,000.00 - 52,000.00 per year