Helpdesk Analyst Jobs in Arkansas

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IT Support Technician

Archon Resources

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Fayetteville, Arkansas, USA

Contract

Position: System Administrator Location: Fayetteville, Arkansas Role Type: 6-month, contract to hire Pay Rate: $25- $33 per hour based on experience Conversion to Full-Time: $55k - $65k based on experience Schedule: M-F, on site, 8-5 (flexible) Drug Screen/Background Check: Yes On Call: Yes, on rotation Team Size: 6 Travel: Yes, several locations. Some by personal vehicle with mileage reimbursement, some by air travel. Skills needed: IT support, ticketing systems (BoldDesk or equivalent), iPhone
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Posted 8 days ago | Updated 7 days ago

Site Operations Manager

Revolution Technologies

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Little Rock, Arkansas, USA

Contract

The Technical Operations Manager oversees the day-to-day output environment needs of customers, collaborating closely with client contacts, end-users, and other resources to meet Service Level Agreements (SLAs). This role involves creating and implementing operational practices, generating advanced MS Excel reports, monitoring service levels, and acting as the primary point of contact for the customer. Additionally, the Manager facilitates process improvements, coordinates with project teams, co