Helpdesk Analyst Jobs in New York

Refine Results
1 - 20 of 147 Jobs

Help Desk Analyst II

Robert Half

•

Remote or Edina, Minnesota, USA

Contract

Description MN Local position We are seeking a Help Desk Analyst II in the healthcare industry, based in Edina, Minnesota. This is a contract role, providing ServiceDesk support within a team environment. The successful candidate will handle the resolution of various tickets daily, providing support to both onsite and remote users via a VPN. Responsibilities: Utilize a ticketing system to manage and resolve 15-20 daily user tickets Provide support to remote users via VPN, ensuring seamless conne
Easy Apply
Posted 4 hours ago

IT Helpdesk/Desktop Support Analyst

Apex Systems

•

New York, New York, USA

Full-time

Job#: 2012884 Job Description: Our great client in New York City has a long term contract opening for a Helpdesk/Desktop Support Analyst. If you are interested please apply with resume to . Address: 200 Liberty Street, 31st FL, New York, NY 10281 1. Interview and Training will be handled remotely. A working/stable internet connection and confidential/quiet workspace is required. Mifi devices/hotspots are prohibited. 2. After completion of training, worker will be required to report to the New
Easy Apply
Posted 60+ days ago | Updated 7 hours ago

Help Desk Analyst

Robert Half

•

Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
Easy Apply
Posted 7 days ago | Updated 16 hours ago

Help desk Analyst

Morph Enterprise LLC

•

Remote

Contract

Some experience with security and responsible for provisioning user access and will be trained. Major responsibilities include - Monitor and operate Government customer's ticketing system and Access Management SystemAble to create user accounts, delete user accounts in Microsoft Active DirectoryReview and validate access requests for multiple systemsPerform actions to setup user access for approved requests in multiple systemsServe as point of escalation for all issues, and as liaison to the pro
Easy Apply
Posted 9 days ago

Helpdesk Analyst

Apexon

•

Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
Easy Apply
Posted 43 days ago | Updated 9 days ago

Help Desk and IT Support Analyst - Hybrid

Benchmark IT- Technology Talent

•

Greenwich, Connecticut, USA

Full-time

A global investment firm in Greenwich, CT is seeking a IT Support Engineer. In this role, you will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Support Engineer. You will be responsible for administration and internal support of the Companys PCs, printers, servers, and related equipment. Tasks include end user support and performing PC maintenance, upgrades and con
Easy Apply
Posted 60+ days ago | Updated 15 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

•

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
Easy Apply
Posted 13 days ago | Updated 9 hours ago

HelpDesk Delivery Manager

Nagarro Inc

•

New York, New York, USA

Full-time

We're Nagarro. Nagarro is one of the fastest growing technology companies in the industry; we are a publicly traded global digital engineering leader of 18,000+ with a full-service offering founded 24 years ago in Silicon Valley. We have a broad and long-standing public sector and global commercial client base. This includes many global blue-chip companies, leading independent software vendors (ISVs), across many industries and public sector clients - Federal, State, Local and Education. Role:
Easy Apply
Posted 6 days ago

entry level Help desk

Confidential Company

•

West Caldwell, New Jersey, USA

Full-time

Our client is seeking an entry level help desk tech who is looking to start their career to join their teams. You will resolve computer-related issues for their clients. Position is Monday through Friday 2pm-10pm. After 3months medical benefits, vacation, paid calendar holidays will be offered. Entry level position with oppty for growth within the company. Provide technical assistance with computer hardware and software. Resolve issues for clients via phone, in person or electronically. Recommen
Easy Apply
Posted 1 day ago | Updated 18 hours ago

Help Desk Enginner

GreyMatter Solutions

•

Newark, New Jersey, USA

Contract

Note: Position is 5 days / Week Onsite Excellent Communication Needed along with experience working on a High Volume Helpdesk. Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance. Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps. Keeps accurate records of calls and resolutions using a Helpdesk ticketing system. Updates inventory a
Easy Apply
Posted 43 days ago | Updated 14 hours ago

IT Anlayst

Arnold & Porter Kaye Scholer LLP

•

New York, New York, USA

Full-time

The Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Analyst in the New York office. The IT Analyst provides quality and consistent front-line, technical end user support services in a professional and responsive manner, including troubleshooting assistance, problem resolution via telephone, remote desktop connection, and/or visits to user locations. The IT Analyst must take ownership and provide timely resolution of all incident tickets an
Posted 35 days ago | Updated 15 days ago

NYC Must have drivers license / Help Desk IT Support Specialist

Motion Recruitment Partners, LLC

•

New York, New York, USA

Full-time

A non-profit organization in Manhattan is looking for an Operations Field Analyst who can travel to different locations in the city to help with a variety of technical issues. The organization is wonderful! They help a population of over 37,000 vulnerable people in NYC, including people with disabilities, people living in poverty, and people facing homelessness. The organization provides case-work support to help people get on their feet, anti-eviction assistance, and a slew of life services for
Easy Apply
Posted 3 days ago | Updated 16 hours ago

IT Helpdesk I (part time)

Vaco Technology

•

Eatontown, New Jersey, USA

Contract

IT Helpdesk Technician Contract-to-hire Onsite / Part-time IT Helpdesk Technician is responsible for providing first-level support to internal teams. Responsibilities: Provide technical assistance on Windows 10/11, Mac OS, and Office 365 issues to internal staff. Administer endpoint patching and security measures to ensure system integrity and data protection. Maintain accurate system and software inventory records. Facilitate the onboarding process for new hires, providing them with the ne
Easy Apply
Posted 9 days ago | Updated moments ago

Senior Technical Help Desk - Trading Floor Tech

Randstad Digital

•

Greenwich, Connecticut, USA

Contract

job summary: Are you passionate about technology and thrive in fast-paced environments? We're seeking a talented individual to join our trading floor team as a Support Specialist. This role offers an exciting opportunity to assist our trading desk with application and hardware support, ensuring optimal performance in our high-stakes trading and sales environment. As a Support Specialist, you'll play a crucial role in our team, gaining superior knowledge of our Business Line applications and pro
Posted 3 days ago | Updated 1 hour ago

IT Support Specialist

TEKsystems c/o Allegis Group

•

New York, New York, USA

Full-time

Description: Looking for a helpdesk technician that will be providing phone, remote and deskside support on a 6 month+ contract. The technician will be responsible for installing, configuring, imaging, supporting and maintaining end-user desktops, laptops, mobile devices (iPhones and iPads), printers, etc. They will be responsible for troubleshooting desktop OS, software and applications including Windows 10, O365, MAC OS, basic Active Directory, and network connectivity issues. They should have
Posted 2 days ago | Updated 4 hours ago

Long Island Garden City Only / Help Desk Support

Motion Recruitment Partners, LLC

•

New York, New York, USA

Full-time

A life insurance company that's been going since 1972 is looking for a Help Desk Support Specialist to join their team! You'd be supporting a team of about 150 people, and would be working on a hybrid schedule, 2-3 days a week in either their Garden City or Lake Success offices. This person will be supporting assistance requests, diagnosing and resolving hardware/software issues, and staying updated on system information and changes. Thanks so much for applying! This is not an entry level role b
Easy Apply
Posted 9 days ago | Updated 16 hours ago

Service Desk Analyst

TEKsystems c/o Allegis Group

•

New York, New York, USA

Full-time

Description: Looking for an outgoing Level 1 Help Desk support Analyst to join the Service Desk. This individual will serve as the front-line IT support. On a day to day basis you will monitor and answer the Service Desk phone, e-mail message queues and automated triggered request queues. Aside from this, the Help Desk Support Analyst will provide support and customer service to users, promote and escalate problems, incidents and requested action items. The client is looking for someone that the
Posted 2 days ago | Updated 4 hours ago

Service Desk Analyst

TEKsystems c/o Allegis Group

•

New York, New York, USA

Full-time

Description: One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System's 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone, e-mail message queues and automated triggered request queues. Aside from this, the Help Desk Support Analyst will provide support and customer se
Posted 3 days ago | Updated 3 hours ago

IT Helpdesk Support

Kforce Technology Staffing

•

New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client in NYC that is seeking an IT Helpdesk Support. Responsibilities: * Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware * The IT Helpdesk Support will respond to queries either in person or over the phone * Respond to email messages for customers seeking help * Walk customer through problem-solving process * Install, modify, and repair computer hardware and software * Run diagnostic pro
Posted 20 days ago | Updated moments ago

PSEM Technical Project Manager - TPM24-06153

Compu-Vision Consulting, Inc.

•

New York, New York, USA

Third Party, Contract

Title: PSEM Technical Project Manager Location: Brooklyn, NY Duration: 1 Year Hybrid: Work location & Remote (3 days in office/ 2 days remote) Job Description: This role is for a Project Management resource who can easily support and lead projects with a focus on technical implementation activities that require a deep technical knowledge and be able to communication with Operational, Engineering, and Business stakeholders. Scope of Services: Perform requirements gathering necessary to design an
Easy Apply
Posted 6 days ago | Updated 12 hours ago