Helpdesk Support Analyst jobs

Columbus, Ohio

•

Yesterday

Location & Work Arrangement City, State: Columbus, Ohio Work Arrangement: Hybrid Contract: This is a Contract position. Onsite Requirement: Must be able to report onsite on a hybrid schedule. Mode of Interview: Either In-person or Webcam. Note: The selected candidate must complete an FBI fingerprint background check prior to starting. Key Responsibilities and Focus Areas Tier 2/3 Support and Resolution Technical Assistance (5+ Yrs): Provide hands-on technical support and advice to users. Invest

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Contract, Third Party

Help Desk Analyst

Philadelphia, Pennsylvania

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24d ago

Job Title: Help Desk AnalystLocation: 800 W. Montgomery Ave | Philadelphia, PA 19122Client: Philadelphia Gas Works Note: This is an on-site position Job Description Required Skills and Experience. Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone

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Contract, Third Party

$30 - $40

Help Desk Analyst

Washington, District of Columbia

•

Today

This is an unpaid fellowship through the Department of Defense (DoD) SkillBridge Program. The fellow selected for this role will not receive compensation or benefits from GDIT and will not be an employee, agent or contractor of GDIT but rather will remain an employee of the DoD and will receive compensation and benefits through the DoD. Type of Requisition: Pipeline Clearance Level Must Currently Posses: Top Secret/SCI Clearance Level Must Be Able To Obtain: Top Secret/SCI Public Trust/Other

Full-time

Help Desk Analyst

Philadelphia, Pennsylvania

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25d ago

Minimum 2 years of experience working in a single point of contact help desk Experience using Jira Service Management Helpdesk applicationExperience using GroupLink's eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent analytical and problem-solving skillsStrong oral and written communications skills (technical and non-technica

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Contract

$28+

NCIS Help Desk Analyst Tier 1 | Active Secret clearance

Quantico, Virginia

•

Today

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Help Desk Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 2 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier 1 at GDIT.

Full-time

USD 22.52 - 30.46 per hour

Help Desk Analyst (Tier 2)

Fairfax, Virginia

•

Today

Job Description ECS is seeking a Help Desk Analyst II to work remotely . Please Note: This position is contingent upon additional funding. As the Help Desk Analyst II you will provide Tier 2 service desk support and operational/compliance support as part of a data analytics/business intelligence team supporting DHS HQ. This role handles more complex issues, performs root-cause analysis, and determines appropriate escalation paths to platform engineering and data teams. This will include the fo

Full-time

Tier 1 Helpdesk Support

Coppell, Texas

•

Today

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes

Full-time

USD 16.25 - 18.00 per hour

NCIS Help Desk Analyst Tier 2 | Night Shift 10pm - 6am | Active Top Secret clearance

Quantico, Virginia

•

Today

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier

Full-time

USD 25.92 - 35.08 per hour

Tier 1 Help Desk Analyst

Arlington, Virginia

•

Today

Req ID: 38527 Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career t

Full-time

Help Desk Analyst

Philadelphia, Pennsylvania

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25d ago

Job Title:Help Desk AnalystLocation: Philadelphia, PA 19122Client: Philadelphia Gas Work Note: This is an onsite position Job Description Required Skills and Experience. Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-orient

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Third Party, Contract

$30 - $40

Helpdesk Analyst

Albany, New York

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12d ago

84 Months experience on Helpdesk duties, taking calls and dealing with customers and taking Level 2 application related tickets.36 Months experience of reviewing and enforcement of Security compliance policy and procedure.36 months experience documenting/writing training materials.36 Months developing and delivering employee training materials.36 Months experience troubleshooting access issues/permissions, individual accounts, hardware, and applications. 36 months experience lifting up to 25 lbs

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Contract, Third Party

Depends on Experience

Help Desk Analyst

Trenton, New Jersey

•

Yesterday

Job Title: Help Desk Analyst Job ID: 25-11609 Location: Trenton, NJ Duration: 06 months of contract Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication skills and computer knowledge is preferred. Position is a hybrid model. Selected applicants will be required to work remotely and report on-site. Hours are Monday- Friday- 8:00 am to 4:00 pm IN

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Contract

$20

Help Desk Analyst- New

Hybrid in Trenton, New Jersey

•

Yesterday

Job Title: Help Desk Analyst- New Job ID: 25-11276 Location: Trenton, NJ(Hybrid) Duration: 04 Months On Contract Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication skills and computer knowledge is preferred. Position is a hybrid model. Selected applicants will be required to work remotely and report on-site. (1 day REMOTE: Tuesday, Wednesda

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Contract

Up to $20

NCIS Help Desk Analyst Tier 2 | Active Top Secret clearance

Quantico, Virginia

•

Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Executive Support, Help Desk Support, IT End User Support, IT Service Desk Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help

Full-time

USD 25.13 - 31.52 per hour

NCIS Help Desk Analyst Tier 1 | Active Top Secret clearance

Quantico, Virginia

•

Today

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Help Desk Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 2 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier 1 a

Full-time

USD 22.52 - 30.46 per hour

NCIS Help Desk Analyst Tier 2 | Active Secret clearance

Quantico, Virginia

•

Today

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier 2 at GDI

Full-time

USD 25.92 - 35.08 per hour

Help Desk Analyst

San Antonio, Texas

•

Today

Req ID: 38697 Summary Help Desk Analyst San Antonio, TX Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the

Full-time

IT Technical Support (Tier 2 Helpdesk Technician)

Plano, Texas

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10d ago

Job Title: IT Technical Support (Tier 2 Helpdesk Technician) Location: Plano, TX 75023 Contract Duration: 1 Year Pay Rate: $25/hour Overview: We re hiring a Tier 2 IT Helpdesk Technician with 5+ years of experience to support enterprise users and ensure seamless IT operations. This role focuses on troubleshooting issues in Microsoft Active Directory and Windows environments, providing timely, professional, and customer-oriented technical assistance. Key Responsibilities: Provide Tier 2 support f

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Full-time

Up to $25

IT Help Desk / Service Desk Analyst

Sacramento, California

•

Yesterday

Job Title: IT Help Desk / Service Desk Analyst Job ID: 25-11805 Location: Sacramento, CA Duration: 12 months on W2 contract Work Type: Onsite initially (Hybrid after 3 6 months based on performance) Description: Seeking a Tier 1 IT Help Desk Analyst to provide customer-focused technical support via phone and web channels. Role includes troubleshooting desktop, mobile, network, and application issues in an enterprise environment. Responsibilities: Provide Tier 1 remote desktop and IT supportTro

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Contract

Up to $21

Help Desk Support Specialist

Portland, Maine

•

2d ago

Could you be a good fit? We are looking for a motivated and customer-focused Help Desk Support Specialist to join the team of our exceptional client. This role is ideal for someone who enjoys helping others, troubleshooting technical issues, and working collaboratively in a fast-paced IT support environment. You will be the first point of contact for employees experiencing technical challenges, providing high-quality support, clear communication, and timely resolutions. Benefits: Healthcare Med

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Contract

$20 - $23

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Helpdesk Support Analyst jobs