Helpdesk jobs in New York

New York, New York

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Today

Title: Help Desk Technician Location: New York, NY Position Type: Contract Compensation Pay Range:$24.50-$35.00 Per Hr Job Description: Join our team in New York City as a Help Desk Technician on a contract basis. This role involves being the primary point of contact for technical issues, both remotely and on-site. You'll troubleshoot hardware, software, and network problems, while working with generic technologies. Professionalism and strong communication skills are essential. Key Responsib

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Contract

$24.5 - $35

Jr. Help Desk Technician

Jersey City, New Jersey

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Today

Jr. Help Desk Technician Our client is seeking a motivated Junior Help Desk Technician to join their IT support team and serve as a first point of contact for internal users. This is an excellent opportunity for someone early in their IT career who enjoys troubleshooting, learning new technologies, and providing great customer service. The role is well suited for junior-level professionals or entry level candidates eager to gain hands-on experience in a supportive, team-oriented environment. As

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Contract

USD20 - USD22

Helpdesk Support (L1/L2)

Brooklyn, New York

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14d ago

Job Title IT Help Desk Support Location- Delmar, NY- Onsite Duration- 30 months Contract + Required Skills 60 months of experience providing L1 and/or L2 help desk support to end users via telephone, email, in-person Experience40 months experience setting up end-user workstations with telephones, monitors, keyboards, mice, laptop docking station40 months experience supporting users with Office 365 applications including Outlook, Word, Excel and Powerpoint40 months experience diagnosing and repa

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Contract, Third Party

20 - 24

Help Desk Consultant, Bureau of Early Intervention

Queens, New York

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Today

Company Description Job Description ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE PRINCIPAL ADMINISTRATIVE ASSOCIATE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: Early Intervention is a comprehensive interagency program that supports infants and children with developmental delays in their efforts to realize their full potential. It reduces the likelihood of delays among at-risk children, assists and empowers families to meet their child's an

Full-time

College Aide- Help Desk Technician

New York, New York

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Today

Company Description Job Description The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. DYCD is seeking a College Aide- Help Desk Technician to perform the below task/responsibilities : - Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. - Provide Helpdesk/desktop supp

Part-time

Help Desk Analyst

New York, New York

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Today

Description We are looking for a skilled Help Desk Analyst to provide exceptional technical support and ensure smooth IT operations for our team. This role involves addressing hardware and software issues, maintaining system functionality, and supporting staff with technology-related needs. The ideal candidate thrives in a fast-paced environment, demonstrates strong problem-solving skills, and has a proactive approach to customer support. Responsibilities: Deliver comprehensive technical suppor

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Full-time

USD 70,000.00 - 90,000.00 per year

L2 Helpdesk Engineer

New York, New York

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Today

Description We are looking for an experienced Level 2 Helpdesk Engineer to join our dynamic team in New York, New York. In this role, you will provide advanced technical support, troubleshoot complex issues, and ensure smooth operations across various IT environments. This position is ideal for professionals who excel in problem-solving and are passionate about delivering exceptional service in a fast-paced, hands-on environment. Responsibilities: Provide Level 2 technical support to diagnose a

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Full-time

USD 80,000.00 - 110,000.00 per year

Junior Help Desk Technician

White Plains, New York

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15d ago

Title: Junior Help Desk Technician.Location: White Plains, NY (onsite) Position Type: Full TimeCompensation Pay Range:$56,000-$58,000 Per YearJob Description: Join our team in a full-time capacity as a Junior Help Desk Technician based in White Plains, NY. In this role, you will be responsible for providing technical support and troubleshooting for users and network systems. The position involves maintaining hardware and software, as well as installing new technologies. Flexibility to work of

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Full-time, Contract

BASED ON EXPERIENCE

L3 Helpdesk Engineer

New York, New York

•

Today

Description Join our dynamic and growing Managed IT Services Provider as a Level 3 IT Helpdesk Engineer. We are looking for a highly skilled technical leader to serve as the final escalation point for complex technical issues across diverse client environments. This in-person position is ideal for senior engineers who thrive in high-accountability, hands-on MSP settings. Key Responsibilities: Act as the top-level escalation for complex production issues.Diagnose and resolve advanced problems in

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Full-time

USD 90,000.00 - 130,000.00 per year

Help Desk Analyst

Port Washington, New York

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Today

Help Desk Analyst Port Washington, NY (Onsite) Direct Hire JPC - 19711 We are looking for a Help Desk Analyst. This is a direct hire opportunity based out of Port Washington, NY (Onsite). As a Help Desk Analyst, you will support the Unified business organization by analyzing and resolving user computer hardware and software issues. You will respond to user inquiries, assess problems with IT equipment and applications, and provide remediation. Additionally, you will also work closely with other

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Full-time

Compensation information provided in the description

Help Desk End User Support Analyst

Woodbridge Township, New Jersey

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Today

job summary: Our enterprise client has a contract position for an experienced Help Desk Analyst to provide phone support in a hybrid environment to support corporate end users. location: Woodbridge, New Jersey job type: Contract salary: $32 - 36 per hour work hours: 9am to 5pm education: Bachelors responsibilities: 100% Phone support. 25 to 50 calls per day in very busy help desk environment. Responsibilities: - Respond to between 25 and 50 requests daily for technical assistance primar

Contract

USD32 - USD36

Level 1 Help Desk Technician

Hybrid in New York, New York

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27d ago

ServicePoint has a customer seeking a Level 1 Help Desk Technician for a 6+ month Hybrid opportunity located in New York City. The hours are Monday-Friday 9AM-6PM. The hybrid schedule would be remote Monday/Tuesday and onsite Wednesday/Thursday & Friday. The individual we re seeking is someone who can provide Level 1 Help Desk supporting providing internal users with assistance with hardware and software issues. This is over-the-phone support! The environment is a Windows-based environment so th

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Contract

$34 - $35

IT Help Desk Specialist

New York, New York

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Today

Company Description Job Description The New York County District Attorney's Office (DANY) has an immediate opening for an IT Help Desk Specialist in its IT Department. In this position, the Specialist is responsible for providing prompt and efficient technical support with varying degrees of complexity for all levels of DANY staff. Responsibilities include but are not limited to: -Perform high-level triage of computer and applications related problems to assign to proper unit or specialist. -

Full-time

EPIC EMR Helpdesk

Remote

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26d ago

Role : EPIC EMR Help Desk Location: Remote Contract Job Description: Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature) Experience writing knowledge base articles and tip sheets Experience using ticketing systems (in this case ServiceNow experience is preferred)

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Contract, Third Party

Depends on Experience

Junior Help Desk Analyst/onsite Colombia SC

Remote

•

Today

Are you looking to kick start your IT Career? This is an ideal role for someone early in their IT career who wants real responsibility, real learning, and real balance. You won't be stuck resetting passwords all day-you'll work closely with senior IT staff, support live classrooms, and see how technology powers an entire school community. They're looking for someone curious, reliable, and eager to learn-someone who wants to build a strong IT foundation while enjoying the stability and work-life

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Contract

$18 - $20

Helpdesk Support - Remote

Remote or Oklahoma City, Oklahoma

•

Today

Job#: 3016926 Job Description: Job Title: Helpdesk Technician Location: Remote Duration: Long-term, open-ended contract Shift: Must be flexible with schedule, 1st, 2nd and 3rd shifts Pay Rate: $15/hour Orientation Start Date: 2/2/2026 Job Description: Responds to customer technical problems/issues related to software and applications via phone and/or online support.High-volume, fast paced call center environment.PC software and application support experience needed. Requirements: Must be f

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Full-time

USD 15.00 per hour

Help Desk Associate

Remote or Westlake, Ohio

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Today

United Consumer Financial Services Compa As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. The Help Desk Associate provides first-level technical support to end-users, en

Full-time

Tier 1 Helpdesk Support

Remote or Coppell, Texas

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Today

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes

Full-time

USD 16.25 - 18.00 per hour

Technician 1 - Help Desk Support

Remote

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Today

Description & Requirements This position will support our Centers for Medicare & Medicaid Services (CMS). The Helpdesk is the central point for Providers to report problems and seek assistance with problem reports and service requests. The help desk also provides vetting and approval, and offers ongoing support for the Medicare Provider community for all aspects of the Identify Management web self-registration and profile Management process. This is a fully remote, temporary position with a proj

Full-time

USD 19.00 per hour

IT helpdesk (Need local candidate in Michigan)

Remote

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Today

IT helpdesk Need local candidate in Michigan Some travel required Fulltime Permanent Position Providing technical support by responding to user inquiries and resolving technical issues related to hardware, software, network connectivity, and other IT systems Troubleshooting and problem-solving issues by diagnosing problems reported by users, identifying the root cause, and providing effective solutions Managing and prioritizing incidents in a timely manner, ensuring timely resolution of help de

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Full-time

$45,000 - $50,000

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Helpdesk jobs in New York, NY, USA