Helpdesk jobs in Raleigh, NC

Raleigh, North Carolina

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Yesterday

This is an Application/Production Support position where selected candidates will support the CWS/PATH NC application by assisting outside customers/service providers who are accessing the system. This role also requires a high level of customer experience and is not a hardware-based help desk role. This position acts as a member of the Operations and Maintenance Support Team responsible for monitoring incoming service provider issues that cannot be resolved by front-line Help Desk staff, by dia

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Contract

$35 - $37

Helpdesk Analyst

Hybrid in Raleigh, North Carolina

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3d ago

Job ID: NC-775647 Hybrid/Local Helpdesk Analyst with Application/Production/phone support, SQL, CWIS/PATH/Child Care/Providers/social services experience Location: Raleigh, NC (NCDHHS-NCFAST) Duration: 12 Months Position: 1 (2) Skills: Experience and knowledge of browser-based applications. Required 3 Years Experience researching, analyzing and interpreting automated system problems. Required 5 Years Experience working in an Application/Production Support based (not hardware) help desk environme

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Contract, Third Party

Depends on Experience

Help Desk Analyst

Hybrid in Durham, North Carolina

•

Today

DataStaff, Inc. is in immediate need of a Help Desk Analyst for a long-term contract opportunity with one of our direct clients in Durham, NC. * This position is hybrid, onsite work may be required * Local travel may be required Responsibilities: Support the CWS/PATH NC application by assisting outside customers/service providers who are accessing the system. Requires a high level of customer experience, and is not a hardware-based help desk role.Acts as a member of the Operations and Mainten

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Contract

Depends on Experience

Application Support Help Desk analyst

Durham, North Carolina

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18d ago

Hi, I am looking for Application Support Help Desk analyst for my client. Skill: Experience and knowledge of browser-based applications.Experience researching, analyzing and interpreting automated system problems.Experience working in a Application/Production Support based (not hardware) help desk environment.Working knowledge of social services and subsidized Child Care / Providers.Broad knowledge of the NC FAST application and functionality.Experience writing and running SQL queries.Experience

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Contract

$10 - $22

Application/Production Support Help Desk Analyst - HYBRID

Hybrid in Durham, North Carolina

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3d ago

Job Description: Crop to Crop resumes are accepted NC FAST/CWS requires the services of an Application/Production Support Help Desk analyst to assist with production support analysis and resolution of NC FAST provider issues. This is an Application/Production Support position where selected candidates will support the CWS/PATH NC application by assisting outside customers/service providers who are accessing the system. This role also requires a high level of customer experience and is not a hard

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Contract

Depends on Experience

EHR Helpdesk Analyst 2nd Shift in Raleigh, NC

Raleigh, North Carolina

•

Today

Hi, I hope all is well. I am searching for a client who has an urgent requirement for a EHR Helpdesk Analyst contract opportunity. The job description is listed below. If this is something you are interested in, please call me ASAP at ( and reply to this email. Please also mail me your updated resume in Word format, including availability, contact details, and hourly rate as per our client's hiring policy. EHR Helpdesk Analyst Raleigh, NC 6 Months+ The EHR Helpdesk Analyst provides advanced t

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Contract, Third Party

Help Desk Support Technician

Durham, North Carolina

•

Today

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r

Full-time

Help Desk

Clayton, North Carolina

•

Today

Job#: 2078533 Job Description: Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. Position: Helpdesk Support Location: Clayton, NC Duration: 6+ months contract Pay Rate Range: $20-$23 Requirements: Minimum of 2 years of IT experience required, preferably in a customer facing role Hands on hardware troubleshooti

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Full-time

USD 20.00 - 23.00 per hour

NCFAST Help Desk Analyst Mid-App Support

Durham, North Carolina

•

Yesterday

NCFAST Help Desk Analyst Mid-App Support Location Research Triangle Park, Durham NC Hybrid Duration: 12 Months Job Description: NC FAST/CWS requires the services of an Application/Production Support Help Desk analyst to assist with production support analysis and resolution of NC FAST provider issues. Complete Description: This is an Application/Production Support position where selected candidates will support the CWS/PATH NC application by assisting outside customers/service providers who ar

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Contract, Third Party

Help Desk Analyst Mid-App Support

Durham, North Carolina

•

Yesterday

NCFAST Help Desk Analyst Mid-App Support Location Research Triangle Park, Durham NC Hybrid Duration: 12 Months Job Description: NC FAST requires the services of an Application/Production Support Help Desk analyst to assist with production support analysis and resolution of NC FAST provider issues. Complete Description: This is an Application/Production Support position where selected candidates will support the NC FAST application by assisting outside customers/service providers who are access

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Contract, Third Party

Help Desk Representative - Healthcare - Remote Wisconsin

Remote or Milwaukee, Wisconsin

•

Today

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The Help Desk Representative - Healthcare - Remote Wisconsin job contains positions associated with providing consultancy utili

Full-time

USD 29,100.00 - 41,600.00 per year

Help Desk Technician

Remote or Charlottesville, Virginia

•

Today

Posting Title Help Desk Technician Department Overview The McIntire School of Commerce at the University of Virginia is recognized for excellence and innovation in undergraduate and graduate business education and scholarship. The School awards a Bachelor of Science in Commerce, as well as Master of Science degrees in the Management of Information Technology, Business Analytics, Commerce, Accounting, and Global Commerce. McIntire is dedicated to educating and inspiring students to become vision

Full-time

USD 24.00 - 27.00 per hour

Help Desk Technician

Remote or Columbus, Ohio

•

Today

We're looking for a reliable and detail-oriented PC Support Technician for a full-time, onsite role in downtown Columbus, OH. The candidate will be supporting a busy technical support environment. Role Overview This position focuses on Tier 1 Helpdesk support, with occasional Tier 2 Deskside responsibilities. You'll assist both remote and onsite staff, resolving technical issues via phone, email, and in person. The role requires strong communication skills, a customer-first mindset, and the ab

Full-time

USD 20.00 - 23.00 per hour

Help Desk Support- Tier I

Remote

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18d ago

Location: 100% remote Years Experience: 2+ years professional experience Education: Bachelor s Degree required Clearance: Applicants must be able to obtain and maintain a Secret security clearance. United States Citizenship is required as part of the eligibility criteria to be able to obtain this type of security clearance. Key Skills: Customer service focused with ability to provide accurate, timely, and professional resolution on all supported issues.Ability to diagnose and resolve technical

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Full-time

Depends on Experience

Help Desk Support Spec

Remote

•

Today

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w

Full-time

USD 17.00 - 31.30 per hour

Help Desk Supervisor - Remote US

Remote or Milwaukee, Wisconsin

•

Today

It takes great medical minds to create powerful solutions that solve some of healthcare's most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you've honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you'll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work

Full-time

USD 48,400.00 - 69,200.00 per year

Help Desk Analyst II

Remote or Nashville, Tennessee

•

Today

Description We are seeking a proactive and detail-oriented Help Desk Analyst for a one-year remote contract. The ideal candidate will have strong technical troubleshooting skills and experience supporting end users in a dynamic enterprise environment. This role is focused on resolving desktop-related issues, enhancing the support knowledge base, and improving overall service delivery within the IT Help Desk team. Respond to incoming service requests in a timely manner, gather pertinent informati

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Full-time

USD 18.50 - 21.00 per hour

Help Desk Analyst

Remote or Flint, Michigan

•

Today

Job Summary: We are seeking a reliable and customer-oriented Help Desk Technician with 2+ years of experience to provide technical support to end-users. This role involves troubleshooting hardware and software issues, resolving service requests, and ensuring smooth day-to-day IT operations. Key Responsibilities: Provide first and second-level technical support for desktops, laptops, mobile devices, printers, and basic networking issues. Respond to support requests via phone, email, and ticketing

Full-time

USD 18.00 - 22.00 per hour

Help Desk Specialist - SBG

Remote or Virginia

•

Yesterday

Job Details Level: Experienced Job Location: SBG REMOTE POSITION - Anywhere, VA Position Type: Full Time Education Level: 2 Year Degree Salary Range: Undisclosed Travel Percentage: Up to 25% Job Shift: Day Job Category: Information Technology Description SBG, a DSS, Inc. company, specializing in engineering, information technology, cyber-security, intelligence, and training, is looking for a hard-working results-oriented Help Desk Specialist. The ideal candidates for this position have strong

Full-time

Help Desk Agent I

Remote

•

Today

Job ID: 2509693 Location: REMOTE WORK, VA, US Date Posted: 2025-09-11 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: None Potential for Remote Work: Yes Description SAIC has several openings for a Fully Remote , Help Desk Agent I supporting The Virginia Information Technology Agency (VITA) Program. Our Help Desk is the 24x7x365 single point of contact

Full-time

USD 40,000.00 per year

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Helpdesk jobs in Raleigh, NC, USA