Helpdesk Jobs in Raleigh, NC

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IT Help Desk Specialist

Symbioun Technologies, Inc

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On-site in Raleigh, North Carolina, USA

Contract

Job description: Seeking a qualified IT Help Desk Specialist to provide first level hardware, software, and application support to end users. This position is critical in promoting a positive customer relationship, requires a high customer service orientation and strong interpersonal skills to provide effective support to a diverse population. An IT Help Desk Specialist operates in a Microsoft Windows environment and works with other IT Help Desk Specialists and high-level specialists to ensure
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Posted 15 days ago | Updated 9 days ago

Help Desk

Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 37 days ago | Updated 4 days ago

Product Support Analyst 3 - help desk / service desk - Remote - local to Texas candidates

Emergere Technologies

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Remote

Contract, Third Party

Position: Product Support Analyst 3 - Leadership of a help desk / service desk Location: Remote(Looking for only local to Texas candidates) Required: 8 Years: Leadership of a help desk/service desk 2 Years: Developing process/training documentation, researching and resolving escalated problems, including the most complex and/or critical customer issues
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Posted 7 hours ago

Help desk Analyst

Morph Enterprise LLC

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Remote

Contract

Some experience with security and responsible for provisioning user access and will be trained. Major responsibilities include - Monitor and operate Government customer's ticketing system and Access Management SystemAble to create user accounts, delete user accounts in Microsoft Active DirectoryReview and validate access requests for multiple systemsPerform actions to setup user access for approved requests in multiple systemsServe as point of escalation for all issues, and as liaison to the pro
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Posted 3 days ago

Helpdesk Analyst

Apexon

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Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
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Posted 37 days ago | Updated 3 days ago

Help Desk Analyst

Robert Half

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Remote

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 23 hours ago | Updated 11 hours ago

Helpdesk Support

Sonus Software Solutions Inc.

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Remote

Contract, Third Party

Hello, Greetings from Sonus Software Solutions Inc. My name is Sam and I m a recruiter with Sonus Software Solutions based in Orem, UT. I m working on the below urgent requirement for one of our high profile. Please send me your updated copy resume and hourly rate requirements asap Email: you can reach me: EXT: 203 Role : Helpdesk Support Location: Los Angeles,CA Duration : 4 Years Contract Required Skills: Minimum Eligibility criteria: All proposed technical resource(s) must have minimum of t
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Posted 8 hours ago | Updated 5 hours ago

Help Desk - REMOTE

Motion Recruitment Partners, LLC

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Remote

Full-time

Our client is looking for a Help Desk Support on a 11-month contract in Memphis, TN. Join over 20,000 employees at this global company specializing in technology-enabled claims and risk management solutions. You will be part of a culture that is constantly recognized for progressive, inclusive employment practices, and be part of a bigger movement to simplify complexities in the areas of workers compensation, liability, property, disability, and absence management. You will work alongside some o
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Posted 8 days ago | Updated 11 hours ago

Technical Customer Support Representative (ONSITE)

NetSource, Inc.

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On-site in Raleigh, North Carolina, USA

Contract

Please note that this is a 9 month contract position. Typing Test will be required for submission. Candidate must be able to type 45wpm. Shifts are 2pm-10pm, and 10pm-6am, Sun-Thurs and Tues-Sat. Interview will be via phone, worker will be onsite for the assignment. Must have, two - three years of work experience in a helpdesk or call center environment. Previous experience supporting customers via live chat is preferred Candidates without the necessary experience will be disqualified. Qualifica
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Posted 1 day ago | Updated 8 hours ago

Helpdesk support ( VOIP and Teleccom) (Only Ohio residents)

Berrysoft Consulting

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Remote

Contract

This candidate will be responsible for 50+ telecommunication tickets that may involve data entry, troubleshooting, critical thinking, inventory management, asset management Title: Infrastructure Analyst / Analyst II Duration: 6-month contract + extensions Job Overview: This candidate will be responsible for 50+ telecommunication tickets that may involve data entry, troubleshooting, critical thinking, inventory management, asset management, etc. This could also involve traveling to the London, O
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Posted 1 day ago | Updated 5 hours ago

IT Support Engineer- Durham, NC - Onsite- 3-6 Months contract to hire

Pegasus Knowledge Solutions

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On-site in Durham, North Carolina, USA

Contract

Title: IT Operations Specialist. Location: RTP, Durham, North Carolina. Duration: 3- 6 months with a potential for full time conversion. Summary The IT Technical Senior Analyst provides onsite support and maintenance of IT equipment, including servers, workstations, network equipment, storage, IT communication systems, and cloud infrastructure. This role works closely with the leadership team to provide technical support and ensure the smooth functioning of the organization s IT system. Essent
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Posted 28 days ago | Updated 9 hours ago

End User Support Specialist

Sunrise Systems, Inc.

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On-site in Raleigh, North Carolina, USA

Contract

Hiring for End User Support Specialist local to Raleigh, NC. Job Details: Job Title: End User Support Specialist Job Duration: 6 Months Contract on W2 to start Job Location: Raleigh, NC 27610 - Onsite Job Description: The Information Technology Division provides IT leadership, services, and consultation. It supports the programs and divisions of the client with tools and technologies. This position will be on-site in the Raleigh, NC office. General on-site IT support for the Fayetteville Reg
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Posted 60+ days ago | Updated 10 days ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 7 days ago | Updated 7 days ago

Accounts Payable Analyst/Business Support Specialist

The Fountain Group

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On-site in Raleigh, North Carolina, USA

Full-time, Contract

Hello, My name is Arnold, and I am a Senior Talent Acquisition Consultant with The Fountain Group. We are a national staffing firm with an array of Fortune 500 clients constantly looking for candidates such as yourself to join the team. I believe you have a great background and would love to discuss what's most important to you then compared to see if it matches our job. Currently I have an opening for Accounts Payable Analyst/Business Support Specialist located in Raleigh, NC. Details for the
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Posted 1 day ago | Updated moments ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 4 hours ago

Support Specialist IV (Services Assistant - III)

ATR International, Inc.

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On-site in Raleigh, North Carolina, USA

Full-time

Job Description: We are seeking a Support Specialist IV for a very important client Job Description: The Business Support Specialist reports to the Business Support Supervisor of the North America Purchase to Pay (PTP) team and is responsible for taking an active role in executing, improving, and supporting the customer service framework in the North America PTP department The focus of the role is to proactively ensure customer and supplier inquiries are resolved accurately, timely, and efficie
Posted 23 hours ago | Updated 11 hours ago

Security Engineer - ISE

TEKsystems c/o Allegis Group

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On-site in Durham, North Carolina, USA

Full-time

Teksystems has a client that needs to bring on several Network Security Engineers. The openings are 100% remote and slated as contract to hires. This person needs to be a self-starter who does not require hand-holding. They need to be able to figure things out quickly. Great customer service skills, communication, written and verbal, collaboration and work independently. Must be very outgoing and team-oriented. The Network Security Engineers will effectively assess the customer's situation and h
Posted 23 hours ago | Updated 11 hours ago

Product Support Analyst (Only TX Location)

Conquest Consulting

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Remote

Contract

Job Title: Product Support Analyst Location : Austin TX (Fully Remote) Duration : 12+ Months possibility to extend Minimum Requirements:8 Years of Experience in Leadership of a help desk / service desk2 Years of Experience developing process / training documentation2 Years of Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Preferred Skills : (Optional)2 Years of Experience gathering and analyzing performance metrics2 Years of A
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Posted 10 days ago | Updated 9 days ago

Software as a Service - Product Support REMOTE!

Beacon Hill Staffing Group

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Remote

Contract

Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper
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Posted 7 days ago | Updated 3 hours ago

Software as a Service - Product Support REMOTE!

Beacon Hill Staffing Group

•

Remote

Contract

Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper
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Posted 10 days ago | Updated 3 hours ago