Raleigh, North Carolina
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Today
Description As a Service Desk Analyst, you will work alongside a team of 12 other analysts providing advanced support for internal and external customer's hardware and software issues. You will act as the first level of support for both internal and external customers. Using ServiceNow ticketing systems taking roughly 15-20 tickets per day. Issues may include but are not limited to, password resets, Outlook email issues, Office 365 suite, blue screen of death, VPN connectivity problems, printer
Full-time
USD 20.00 - 26.00 per hour