IT Service Desk Analyst Jobs in New York, NY

Refine Results
1 - 20 of 366 Jobs

Technology & Engineering Fellow , IT Service Desk

Metropolitan Transportation Authority

•

New York, New York, USA

Full-time

Description Department: MTAHQ - IT Location: 2 Broadway, New York, NY 10004 Position Title: Technology & Engineer Fellow, IT Service Desk Hourly Rate: $21.00 (Undergraduate) OVERVIEW OF DEPARTMENT: The IT Service Desk is the primary point of contact for technical support for MTA employees and contractors across seven (7) agencies: Headquarters, New York City Transit, Long Island Railroad, Metro-North Railroad, MTA Bus Company, Bridges and Tunnels, and Construction & Development. RESPONSIBILI
Posted 18 days ago | Updated 4 hours ago

IT Service Desk Technician L2

Milestone Technologies, Inc.

•

Livingston, New Jersey, USA

Contract

Mac IT Service Desk Technician 12 Month W2 Contract (No Visa Sponsorship and No C2C and No Student Sponsorship) Onsite 5x per week in Livingston, NJ - Local Candidates Only. Pay up to $44/hr. The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imagining hardware, swapping devices, and counting IT hardware inventory. The ideal candidate will have a
Easy Apply
Posted 12 days ago

Senior IT Service Desk Engineer

Coinbase

•

Remote

Full-time

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the
Posted 40 days ago | Updated 7 hours ago

IT - Service Management and Production Control Analyst for the Division of HPD Tech

City of New York

•

New York, New York, USA

Full-time

Company Description Job Description About the Agency: The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city's neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love. -We maintain building and resident safety and health -We create opportunities for New Yorkers through housing affordability -We engage New Yorkers to build and sustain neigh
Posted 23 days ago | Updated 7 hours ago

Managed IT Service Desk Technician

RSM US LLP

•

Remote

Full-time

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere
Posted 39 days ago | Updated 7 hours ago

AVP, Information Technology Service Management (ITSM) Developer

Berkshire Bank

•

New York, New York, USA

Full-time

Division: Technology Department: IT-Service Mgmt & Ops Reports to: VP, IT Service Management Status: Exempt Grade: 11 Salary Range: $66,699 - $141,734 Location: Hybrid within MA, CT, NY, VT, RI Purpose/Objective : The AVP Information Technology Service Management (ITSM) Developer serves as the subject matter expert and lead development of the Service Now strategic platform. The developer is responsible for fully understanding best practice within the tool and development/implementation of variou
Posted 5 days ago

Sr. Manager, IT Service Operations

Datanomics

•

New York, New York, USA

Full-time

Remote but candidate MUST be commuting distance to New York city or Washington DCThe Senior Manager, IT Service Operations is responsible for overseeing the IT Service team's effective use of service management tools, with a focus on incident and request management, solution quality, ticket aging, and comprehensive reporting. This role is highly metrics-driven, emphasizing the importance of reporting, KPIs, and evaluating the overall efficiency of IT Service teams to enhance service delivery. Th
Easy Apply
Posted 33 days ago | Updated 25 days ago

Executive IT Service Consultant

Software Guidance & Assistance

•

New York, New York, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for an Executive IT Service Consultant for a CONTRACT assignment with one of our premier Financial Services clients in New York, NY. The Executive Service Team is dedicated to delivering the highest level of technology support to the firm's most senior managers. Our global team works closely together to optimize the firm's technology for each senior manager and provides 24/7 support. The role is highly visible and thought-provoking. I
Posted 41 days ago | Updated 5 hours ago

IT RCSA Specialist/Analyst

Software Guidance & Assistance

•

New York, New York, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for an IT RCSA Specialist/Analyst for a CONTRACT assignment with one of our premier Financial Services clients in lower Manhattan, NYC. He or she will need to in the office 2 days/week. This role is critical in strengthening the firm's Risk & Control Self-Assessment (RCSA) program, which includes completing analysis and assessment of inherent and residual risk within key Technology areas. The ideal candidate will possess Deep technical kn
Posted 28 days ago | Updated 5 hours ago

IT Risk Management Senior Analyst

City National Bank

•

Hoboken, New Jersey, USA

Full-time

IT RISK MANAGEMENT SENIOR ANALYST WHAT IS THE OPPORTUNITY? "The IT Risk Senior Analyst is a subject-area specialist with specialized training, methods and analytic techniques to create recommendations and directions for cyber risk mitigation in a complex technical environment. Focus areas of IT Control assessment by the ITRM Security Senior Analyst includes fit for purpose review and challenges and process/risk/control (PRC) reviews to evaluate and overall control program effectiveness in mitiga
Posted 28 days ago

IT Controls & Risk Framework Analyst

Software Guidance & Assistance

•

New York, New York, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for an IT Controls & Risk Framework Analyst for a CONTRACT assignment with one of our premier Financial Services clients in lower Manhattan, NYC. He or she will need to work in the office 1-2 days/week. Role Overview: This role is critical in strengthening our control environment by expertly mapping technology controls using Common Control Framework and providing senior-level guidance on control adoption. The ideal candidate will poss
Posted 7 days ago | Updated 5 hours ago

IT Governance Analyst

Starr Insurance Companies

•

New York, New York, USA

Full-time

Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world. Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today, we are one of the world's fastest growing insurance organizations, capable of writing in 128 countries on 6 continents. Position Summary The IT
Posted 5 days ago

IT Business Lead Analyst

Citi

•

Remote or Jersey City, New Jersey, USA

Full-time

Citibank, N.A. seeks an IT Business Lead Analyst for its Jersey City, New Jersey location. Duties: Plan and initiate information technology (IT) projects related to development of mortgage trading platform. Engage with traders, salespeople, product developers and quality assurance testers to gather technical requirements and document them for development of mortgage trading, position, and pricing platforms. Analyze business needs relating to mortgage trading business, products, processes and da
Posted 6 days ago | Updated 7 hours ago

IT Asset Management Analyst

MW Partners LLC

•

Parsippany-Troy Hills, New Jersey, USA

Contract

Responsibilities The IT Service Management Specialist Asset Management Analyst will provide essential support within IT Service Management asset inventory, ensuring accuracy across all systems and departments.Track asset lifecycle from procurement to retirement, including deployments, returns, and disposals.Collaborate with procurement, finance, and IT teams to ensure accurate asset tracking and alignment with budgets.Analyze asset data to identify cost-saving opportunities and improve operation
Easy Apply
Posted 11 days ago

IT Knowledge Management Analyst

DBI Staffing

•

New York, New York, USA

Full-time

SUMMARY: The primary responsibility of the IT Knowledge Management Analyst is to help the Firm get the most out of its Knowledge Management (KM) systems by working directly with legal, paralegal, and IT staff. The IT KM Analyst will acquire an advanced technical understanding of the Firm s KM systems and awareness of how they are used in order to address data integrity issues, assist with reporting and information governance and provide tier II support. ESSENTIAL DUTIES AND RESPONSIBILITIES: Loo
Easy Apply
Posted 29 days ago

IT Support Analyst

Trigyn Technologies, Inc.

•

New York, New York, USA

Contract, Third Party

We are looking for an IT support analyst to join our IT department to support end-users in resolving technical problems. The responsibilities of the IT support analyst include responding to technical queries and issues, resolving problems in a timely manner, and providing technical recommendations. A successful candidate will be able to provide exceptional customer service and perform user administrative responsibilities efficiently. Ultimately, the IT support analyst will be able to display ex
Posted 19 days ago | Updated moments ago

Director of IT

Headway

•

New York, New York, USA

Full-time

Headway's mission is a big one - to build a new mental health care system everyone can access. We've built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don't accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy
Posted 30 days ago | Updated 7 hours ago

IT Systems Analyst

Innovee Consulting LLC

•

New York, New York, USA

Contract, Third Party

Job Title: IT Systems Analyst Duration: 48 months Location: New York, NY Key responsibilities: Identify functional and non-functional requirements for information technology projects and programs using industry standard analysis techniques such as data flow modeling, workflow analysis, and functional decomposition analysis. Prepare, review and update requirements, specifications, business processes and recommendations for proposed solutions using standard templates. Solicit requirements through
Easy Apply
Posted 1 day ago | Updated 3 hours ago

Senior IT Business Analyst - Analyst 3

K Systems Solutions

•

New York, New York, USA

Contract

Client Name: City of New York Start Date:TBD End Date:TBD Contract Length (in weeks):200 Weeks Services Desired: The client seeks an experienced consultant that can: Identify functional and non-functional requirements for information technology projects and programs using industry standard analysis techniques such as data flow modeling, workflow analysis, and functional decomposition analysis. Prepare, review and update requirements, specifications, business processes and recommendations for
Easy Apply
Posted 21 hours ago | Updated 2 hours ago

IT Service Management Analyst (Remote)

First-Citizens Bank & Trust Company

•

Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in several markets across the United States. This position provides insight critical to enhancing the Information Technology (IT) department's operations, processes, and service capabilities. Analyzes technology and data to identify discrepancies or areas of improvement. Supports efforts to develop and manage technological assets. Serves as a resource on advanced analytics or technological matters, providing reports and recommendations to manage
Posted 15 days ago | Updated 4 hours ago