IT Service Desk Analyst Jobs in New York, NY

1 - 20 of 378 Jobs

IT Service Desk Support Analyst (MDM / Office 365 / ServiceNow)Job Title - IT Service Desk Support Analyst (MDM / Office 365 / ServiceNow)

Trigyn Technologies, Inc.Company Name - Trigyn Technologies, Inc.

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White Plains, New York, USA

Contract, Third Party

Our client - a major utility firm based out of Westchester County, NY - has an immediate need for an IT Service Desk Support Analyst. The particulars of the position are as follows. Project Overview: The client is seeking a highly motivated and skilled IT Service Desk Support Analyst to join a dynamic IT support team. This role involves professionally fielding service desk requests via telephone and email, documenting end user information, and resolving computer issues immediately. The analyst

Senior IT Service Desk EngineerJob Title - Senior IT Service Desk Engineer

CoinbaseCompany Name - Coinbase

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Remote

Full-time

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the

IT - Service Management and Production Control Analyst for the Division of HPD TechJob Title - IT - Service Management and Production Control Analyst for the Division of HPD Tech

City of New YorkCompany Name - City of New York

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New York, New York, USA

Full-time

Company Description Job Description About the Agency: The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city's neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love. -We maintain building and resident safety and health -We create opportunities for New Yorkers through housing affordability -We engage New Yorkers to build and sustain neigh

Sr. Manager, IT Service OperationsJob Title - Sr. Manager, IT Service Operations

DatanomicsCompany Name - Datanomics

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New York, New York, USA

Full-time

Remote but candidate MUST be commuting distance to New York city or Washington DCThe Senior Manager, IT Service Operations is responsible for overseeing the IT Service team's effective use of service management tools, with a focus on incident and request management, solution quality, ticket aging, and comprehensive reporting. This role is highly metrics-driven, emphasizing the importance of reporting, KPIs, and evaluating the overall efficiency of IT Service teams to enhance service delivery. Th

Sr Manager, IT Service Operations (ServiceNow, Jira, Operational Analytics, ACD System) - Remote (NY or DC)Job Title - Sr Manager, IT Service Operations (ServiceNow, Jira, Operational Analytics, ACD System) - Remote (NY or DC)

DBA Web TechnologiesCompany Name - DBA Web Technologies

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New York, New York, USA

Full-time

Sr Manager, IT Service Operations (ServiceNow, Jira, Operational Analytics, ACD System) - Remote (NY or DC ONLY) 8+ years of Experience POSITION: Sr Manager, IT Service Operations (ServiceNow, Jira, Operational Analytics, ACD System) - Remote (NY or DC ONLY) LOCATION: REMOTE (Must be based in NY or DC only) SALARY: Excellent Compensation with benefits + Bonus DURATION: Full-Time Remote SKILLS: Managing IT Support Teams, ServiceNow, Jira, Operational Analytics, ACD (Automatic Call Distributor) S

Vice President, IT Service Management - HIRING ASAP (Hybrid)Job Title - Vice President, IT Service Management - HIRING ASAP (Hybrid)

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Hoboken, New Jersey, USA

Full-time

About the job This is an opportunity to join TEKsystems' client - one of the world's preeminent specialty risk underwriting organizations. Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we're bound by a common mission and purpose. Our greatest strength is a talented team who flourishes in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way. The cli

IT Data AnalystJob Title - IT Data Analyst

AIT Global, Inc.Company Name - AIT Global, Inc.

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New York, New York, USA

Contract

Job Title: IT Data Analyst Location: New York, NY Prior Experience with Department of Education / Education domain is mandatory. Job Overview: The Department of Education is seeking an experienced IT Data Analyst to support data reporting, quality assurance, and analytics functions. This role involves managing large datasets across platforms to ensure the accuracy, integrity, and availability of data for decision-makers. Key Responsibilities: Analyze, normalize, and report project-related and

IT RCSA Specialist/AnalystJob Title - IT RCSA Specialist/Analyst

Software Guidance & AssistanceCompany Name - Software Guidance & Assistance

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New York, New York, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for an IT RCSA Specialist/Analyst for a CONTRACT assignment with one of our premier Financial Services clients in lower Manhattan, NYC. He or she will need to in the office 2 days/week. This role is critical in strengthening the firm's Risk & Control Self-Assessment (RCSA) program, which includes completing analysis and assessment of inherent and residual risk within key Technology areas. The ideal candidate will possess Deep technical kn

IT Risk Management Senior AnalystJob Title - IT Risk Management Senior Analyst

City National BankCompany Name - City National Bank

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Hoboken, New Jersey, USA

Full-time

IT RISK MANAGEMENT SENIOR ANALYST WHAT IS THE OPPORTUNITY? "The IT Risk Senior Analyst is a subject-area specialist with specialized training, methods and analytic techniques to create recommendations and directions for cyber risk mitigation in a complex technical environment. Focus areas of IT Control assessment by the ITRM Security Senior Analyst includes fit for purpose review and challenges and process/risk/control (PRC) reviews to evaluate and overall control program effectiveness in mitiga

IT Service Specialist 2Job Title - IT Service Specialist 2

City of New YorkCompany Name - City of New York

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New York, New York, USA

Full-time

Company Description Job Description The Office of the District Attorney, Bronx County ("BXDA") is charged with the twin goals of ensuring public safety and striving for equal justice for the over 1.4 million members of the Bronx County community. By "Pursuing Justice with Integrity," the BXDA places a focus on assistance for crime victims while simultaneously ensuring fairness to defendants. Moreover, the BXDA aims to balance the need to seek appropriate punishment for certain crimes while rec

IT Service Specialist IJob Title - IT Service Specialist I

City of New YorkCompany Name - City of New York

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The Bronx, New York, USA

Full-time

Executive IT Service ConsultantJob Title - Executive IT Service Consultant

Software Guidance & AssistanceCompany Name - Software Guidance & Assistance

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New York, New York, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for an Executive IT Service Consultant for a CONTRACT assignment with one of our premier Financial Services clients in New York, NY. The Executive Service Team is dedicated to delivering the highest level of technology support to the firm's most senior managers. Our global team works closely together to optimize the firm's technology for each senior manager and provides 24/7 support. The role is highly visible and thought-provoking. I

IT Business Lead AnalystJob Title - IT Business Lead Analyst

CitiCompany Name - Citi

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Remote or Jersey City, New Jersey, USA

Full-time

Citibank, N.A. seeks an IT Business Lead Analyst for its Jersey City, New Jersey location. Duties: Address data quality concerns and issues associated with the North American (NAM) products. Work in partnership with different business and functions to execute Consent Orders from the regulators, meticulously adhering to the Data Operating Model (DOM) in implementing and validating the right measures. Use domain knowledge in banking with focus on mortgages, personal loans, credit cards, and depos

IT Knowledge Management AnalystJob Title - IT Knowledge Management Analyst

DBI StaffingCompany Name - DBI Staffing

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New York, New York, USA

Full-time

SUMMARY: The primary responsibility of the IT Knowledge Management Analyst is to help the Firm get the most out of its Knowledge Management (KM) systems by working directly with legal, paralegal, and IT staff. The IT KM Analyst will acquire an advanced technical understanding of the Firm s KM systems and awareness of how they are used in order to address data integrity issues, assist with reporting and information governance and provide tier II support. ESSENTIAL DUTIES AND RESPONSIBILITIES: Loo

Director of ITJob Title - Director of IT

HeadwayCompany Name - Headway

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New York, New York, USA

Full-time

Headway's mission is a big one - to build a new mental health care system everyone can access. We've built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don't accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy

Hands-on IT Helpdesk ManagerJob Title - Hands-on IT Helpdesk Manager

Software Guidance & AssistanceCompany Name - Software Guidance & Assistance

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New York, New York, USA

Contract

Software Guidance & Assistance, Inc., (SGA) is seeking an experienced IT Helpdesk Manager for a Right-to-Hire Contractor assignment with one of our premier Financial Services clients in mid-town NYC. Hybrid - 2-4 days/week in the office. He or she will lead the firm's team of helpdesk technicians across multiple locations, including New York and Madrid. The ideal candidate will oversee the helpdesk team's daily operations, ensuring timely and efficient resolution of break/fix issues, software

INCIDENT RESPONSE ANALYST - IT SECURITYJob Title - INCIDENT RESPONSE ANALYST - IT SECURITY

Montefiore Health System IncCompany Name - Montefiore Health System Inc

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Yonkers, New York, USA

Full-time

City/State: Yonkers, New York Grant Funded: No Department: MIT - Security Operations Work Shift: Day Work Days: MON-FRI Scheduled Hours: 8:30 AM-5 PM Scheduled Daily Hours: 7.5 HOURS Pay Range: $98,960.00-$123,700.00 Job Summary: The Incident Response Analyst is responsible for responding to cybersecurity incidents, conducting in-depth malware analysis, and utilizing forensic tools to investigate and mitigate threats. This role involves identifying and analyzing security incidents, determining

IT Business Lead Analyst - C13 - NEW YORKJob Title - IT Business Lead Analyst - C13 - NEW YORK

CitiCompany Name - Citi

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Remote or New York, New York, USA

Full-time

The IT Business Lead Analyst is a management-level position in the ISG Olympus Data Fabric & Data Strategy team. This team is responsible for delivering data solutions & addressing data challenges across ICG. This area is of key importance across the enterprise spanning ICG & Global Functions. The Technical Business Analyst Manager is responsible for key areas across Olympus Markets Technology such as Consent Order, Data Operating Model, Data Strategy and Controls to drive innovative solutions

IT Business Lead Analyst - VPJob Title - IT Business Lead Analyst - VP

CitiCompany Name - Citi

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Remote or Rutherford, New Jersey, USA

Full-time

The IT Business Lead Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning. Responsibilities: Provide input during development and implementation ph

IT Business Lead AnalystJob Title - IT Business Lead Analyst

CitiCompany Name - Citi

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Remote or New York, New York, USA

Full-time

Citibank, N.A. seeks an IT Business Lead Analyst for its New York, NY location. Duties: Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT. Consult with users and clients to solve complex system issues through in-depth evaluation of business processes, systems, and industry standards and recommend solutions. Support systems change processes from requirements through implementation and provide input based on analysis of