Remote
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Today
Job Description SummaryProvides initial technical support to Team Members via phone with regards to computers, servers, applications and hardware issues. Assesses the nature of the problem and resolves using documented procedures and checklists and by simulating or recreating the incident. Documents all calls in the tracking system; escalating complex problems to more experienced support, when necessary. Major Responsibilities:Provides initial support troubleshooting, answering questions and res
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Contract
$22 - $25